# RoamWorks full text > Complete visible text for AI retrieval. Last updated 2026-10-29. No price list or earnings figure is published. ## Travel connectivity for travel businesses | RoamWorks URL: https://roamworks.io/ SIM packs, eSIM, and one API for travel businesses and platforms. 183 destinations, six delivery surfaces, and a retail price you set. Connectivity for the businesses that move people. SIM packs, eSIM, and one API across 183 destinations. You keep the customer and set the retail price. Talk to sales JP Travel SIM / 2027 Destination / JP Japan 10 GB 15 days · data-only Travel SIM SIM + eSIM Nano SIM RW · 2027 · JP · 001 Activate before departure Data-only · check the phone before sale · keep the pack flat Sample pack · not for sale Made for RoamWorks Japan / 10 GB Before you land. Check the phone is unlocked. Insert the SIM before departure. Turn on data roaming on landing. Data-only plan. Coverage and the local network are confirmed before activation. This is a sample pack, not a live SIM. Help contact@roamworks.io roamworks.io RW-2027-JP-001 Sample pack Roamworks Limited Drag to spin ↔ Drag or swipe to spin Built for Travel and tourism Finance Business Education Maritime and crew Telecom and retail Loyalty and membership Nonprofit and humanitarian Developers AI agents Two ways in Start where you already meet the traveler. Small teams can sell this week with a pack. Platforms can embed the same catalogue in a checkout. One supply chain, one commercial model. Smaller businesses No code Sell at the desk, in the booking, or in the group. For hotels, agencies, rental counters, and local retailers. Start with stock or vouchers, no integration, no technical project. SIM packs, eSIM vouchers, QR stands You set the retail price Phone check and staff script included Start with a pack → Travel business Platforms & enterprise API Put eSIM inside your product, without becoming a telco. For OTAs, fintech, airlines, and travel platforms. The API handles plans, orders, provisioning, and events; the white-label store covers the no-code case. REST API and SDK for iOS and Android Idempotent orders, webhooks, sandbox keys Contracting, invoicing, and integration support Explore the API → Enterprise Products Six ways to sell travel data. Same plans, six delivery surfaces. Choose the one that fits the counter, the checkout, or the app. 01 / SIM packs SIM packs Sealed cards for the desk your retail price → 02 / Digital vouchers Digital vouchers One-time eSIM codes your retail price → 03 / Self-service points Self-service points QR stands for arrivals A share of each sale → 04 / eSIM API eSIM API Orders and eSIM delivery your retail price → 05 / White-label eSIM White-label eSIM Your own storefront your retail price → 06 / RoamWorks Hotspot RoamWorks Hotspot Pocket Wi-Fi for groups your retail price, or your rental rate → Material The pack is the product. Frosted glass, a gold chip, one plan. The physical pack and the eSIM share one catalogue, one price, and one support path. See the formats ↓ Use cases The traveler is already there. A front desk, a booking, a rental counter, a departure. The product fits the moment you already own. The moment From the booking to the beach. The data can be ready before the traveler leaves home. 01 / Use case Hotel front desk A guest asks for Wi-Fi at check-in, checks the phone, and leaves with a pack or voucher. Explore → 02 / Use case Group departures One labelled pack or eSIM per traveler, handled before the group leaves. Explore → 03 / Use case Rental counter A SIM pack with the keys. The customer drives off with maps and data. Explore → 04 / Use case Airport till Packs by the till, or a QR stand for the traveler who lands without data. Explore → Formats One decision: card or code. The phone decides first, then the place you meet the traveler. Offer both if the desk has room for a small stock. SIM pack eSIM Format A sealed card A digital profile Phone Unlocked, with a SIM slot Unlocked, supports eSIM Stock Packs by destination None Delivery Handed over at the desk QR or install link Home line Swapped out Stays in the phone Best at Counters and groups Online and repeat trips WHICH PHONE? Unlocked, with a SIM slot Unlocked, supports eSIM Choose the phone to see the right format. 05 / Coverage 183 destinations across six regions, in SIM and eSIM format. A sample of the catalogue One catalogue for a single city break or a six-country route. Plan shapes Local Regional Global Local plans. Regional routes. Local plans for one country and regional plans for a longer route. Coverage is confirmed per destination at quote. Region 01 / 06 8 featured Europe Local plans in major markets and regional plans for multi-country trips. France Germany Italy Spain United Kingdom Poland Sweden Turkey Local plans Regional plans SIM + eSIM Region 02 / 06 3 featured North America Plans for the United States, Canada, and Mexico, with regional options. United States Canada Mexico Local plans Regional plans SIM + eSIM Region 03 / 06 6 featured Latin America Local plans in the main markets and regional plans for longer routes. Brazil Argentina Chile Colombia Costa Rica Peru Local plans Regional plans SIM + eSIM Region 04 / 06 8 featured Asia Pacific Coverage across East Asia, Southeast Asia, and Oceania. Japan South Korea China Thailand Vietnam Indonesia Australia New Zealand Local plans Regional plans SIM + eSIM Region 05 / 06 4 featured Middle East Plans for business and travel routes in the region. United Arab Emirates Saudi Arabia Qatar Israel Local plans Regional plans SIM + eSIM Region 06 / 06 4 featured Africa Coverage in key travel and business markets. South Africa Morocco Egypt Kenya Local plans Regional plans SIM + eSIM All 183 destinations → 06 / Platform The API is the product. Plans, orders, and eSIM delivery as a small, predictable surface. Your checkout stays yours; RoamWorks handles the connectivity behind it. 01 Find the plan Query by destination, days, and data. Retail price is yours. 02 Create the order Pass the plan and your booking reference. Idempotent by design. 03 Deliver the eSIM QR, install link, or SDK handoff. Webhooks close the loop. Get sandbox access API docs (coming soon) Request Response Webhook Sandbox { "plan_id" : "plan_jp_10gb_15d" , "quantity" : 1 , "customer" : { "reference" : "booking_4821" } } POST /v1/orders 201 Created Ways to work together Three ways to work with us. Buy at partner rates, buy for your team, or send travelers. You set the retail price; commercial terms are agreed privately. 01 / Reseller Sell to customers Buy at partner rates and set your own retail price. You set the retail price SIM and eSIM formats First-line support is yours Talk to sales → 02 / Corporate Buy for your team One catalogue and one invoice for crews, field teams, and project travel. One consolidated invoice Team and crew orders Cost centre and reference Talk to sales → 03 / Referral Send travelers Send traffic to a RoamWorks checkout and share in each sale. No stock No support load Share in each sale Talk to sales → Answers for the buyer, the lawyer, and the engineer. Short answers to the questions that decide a pilot. Commercial terms are agreed privately. What is an eSIM reseller program? A program that lets a travel business buy SIM cards and eSIM at a partner price and sell them to its own customers at a retail price it sets. RoamWorks partners sell SIM packs at the desk, eSIM vouchers by email, or eSIM through an API, and set the retail price. Commercial terms are agreed privately. What can we sell? RoamWorks SIM packs and eSIM plans for local, regional, and global trips. Sell them as a standalone product, add them to an existing offer, or buy them for your team. Should we offer a SIM pack or an eSIM? Offer both if you can. A SIM pack suits a traveler at your desk with an unlocked phone and a SIM slot. An eSIM suits a traveler who plans before the trip and has a phone that supports eSIM. Which phones work? Both formats need an unlocked phone. A SIM pack needs a SIM slot. An eSIM needs a phone that supports eSIM. Staff check the phone before the sale. Do we need to hold stock? Only for SIM packs. We ship packs in bulk to your desk, shop, or office, or one labelled pack per traveler for a group or a team. eSIM, vouchers, and API orders need no stock. How does the traveler get the plan? A SIM pack holds the plan, and the traveler puts the SIM in the phone. An eSIM comes as a QR code or an install link after payment. Can travelers buy an eSIM at a desk or in a shop? Yes. At a desk or a till, staff hand over a SIM pack or issue a one-time eSIM voucher, which the traveler gets by email or in their account. Where there is no desk, a RoamWorks QR stand opens the checkout on the traveler's phone, and the traveler installs the eSIM over the site Wi-Fi. Do we need a developer? No. SIM packs, vouchers, and team orders work without a development team. An API integration is an option when you want eSIM inside your own product. Can we set our own price? Yes. You buy at a partner price and set the retail price. Commercial terms are agreed privately. How is a reseller different from a referral partner? A reseller makes the sale and keeps the customer relationship. A referral partner works like an affiliate: it shows a RoamWorks link or QR code, RoamWorks runs the checkout, and the partner earns a share of each sale, set in the partner agreement. Who handles support? You choose the support split. Your team can handle first-line support, and our team handles provisioning and activation. Resources Read before the first order. Practical guides for the commercial, operational, and technical questions behind a travel data programme. All resources Explainer / 8 min eSIM vs physical SIM: what to offer travelers How the formats differ, which to lead with, and how to check the phone. Read → Checklist / 6 min eSIM API buyer checklist The questions to ask before connecting an API to a booking flow. Read → Guide / 7 min White-label eSIM or API When a co-branded store is enough and when to build inside your app. Read → Portfolio One catalogue. Several brands. Each brand has its own market, identity, and storefront. RoamWorks operates the catalogue and delivery behind them. Vietnam VietSIM Vietnam travel data for the first arrival and the longer route. Visit VietSIM ↗ Japan · Korea YuzuSIM Japan and Korea, from the airport train to the last night. Visit YuzuSIM ↗ Thailand ThaiSIM Thailand plans for the beach, the islands, and the longer stay. Visit ThaiSIM ↗ Africa · Middle East BaobabSIM Travel data for Africa and the Middle East, from Morocco to South Africa. Visit BaobabSIM ↗ The Americas eSIM Americas The Americas, from Mexico and the Caribbean to Patagonia. Visit eSIM Americas ↗ Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Travel SIM and eSIM products | RoamWorks URL: https://roamworks.io/products/ Six delivery surfaces for travel data: SIM packs, eSIM vouchers, QR stands, the eSIM API, a white-label store, and a mobile hotspot. Home / Products Catalogue Six surfaces. One catalogue. The same plans, delivered at the counter, in the checkout, or inside your app. Short answer: RoamWorks offers six delivery surfaces: SIM packs, eSIM vouchers, self-service QR stands, an eSIM API, a white-label store, and a mobile hotspot. Talk to sales Choose the surface. One catalogue, six ways to deliver it. 01 / Surface SIM packs A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. The traveler is online on arrival. your retail price → 02 / Surface Digital vouchers A one-time code for an eSIM plan, sent by email or placed in the customer account. The traveler redeems it, checks the phone, and installs the eSIM. You hold no stock and print nothing. your retail price → 03 / Surface Self-service points A QR stand in an arrival hall, a station, or a port. The traveler joins the free Wi-Fi, scans, checks the phone, pays, and installs the eSIM on the spot. No staff and no stock. A share of each sale → 04 / Surface eSIM API Match plans to the trip, charge them in your checkout, and deliver the eSIM in your app or by email. One API for plans, orders, and status, with webhooks, a sandbox, and an SDK for in-app install. your retail price → 05 / Surface White-label eSIM Your logo, domain, and prices on an eSIM store that RoamWorks runs, with the checkout and delivery behind it. For booking platforms, airlines, and banks with a large customer base. your retail price → 06 / Surface RoamWorks Hotspot The RoamWorks Hotspot is a pocket 4G Cat4 hotspot with a 3000mAh battery and a RoamWorks eSIM inside. Up to 10 phones, tablets, and laptops share one plan, with no phone check. It takes a SIM pack too. Sell it or rent it to your guests. your retail price, or your rental rate → Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Travel connectivity solutions by sector | RoamWorks URL: https://roamworks.io/solutions/ 28 solutions for hotels, OTAs, airlines, rail, cruise, corporate travel, retail, finance, education, and maritime teams. Home / Solutions 28 sectors and models Built around the moment the traveler arrives. A SIM pack at the desk, an eSIM in the booking, or an API inside the app. Short answer: RoamWorks supports 28 travel, finance, business, education, maritime, telecom, loyalty, and nonprofit solutions, each with a defined workflow and commercial model. Find the buyer. One page for each buyer and moment. All Travel and tourism Finance Business Education Maritime and crew Telecom and retail Loyalty and membership Nonprofit and humanitarian Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. online → Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. online → Travel and tourism Rail and coach Add a data plan to the e-ticket for lines that cross a border or end at an airport. Keep SIM packs at the ticket desk for passengers who buy on the day. online → Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. desk → Travel and tourism Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. desk → Travel and tourism Travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. desk → Education Study abroad Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. desk → Education Universities Send international students a one-time eSIM code with the arrival guide, and keep SIM packs at the welcome desk. They land with data on day one. desk → Education School trips Data for every trip leader, and for each student whose parent opts in. The one-time code goes to the parent, and labelled SIM packs travel with the trip leader. teams → Education Exchange and au pair Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line. teams → Travel and tourism Cruise and ferries Offer port-day data that matches the sailing. Send an eSIM voucher before travel, or sell SIM packs at the terminal and on board. desk → Travel and tourism Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. desk → Travel and tourism Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. desk → Finance Currency exchange Sell SIM packs at the counter and eSIM vouchers with online orders. The currency shows where the traveler goes. desk → Finance Travel insurance Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. online → Finance Fintech and cards Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. online → Business Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. teams → Travel and tourism Events and fairs Add an eSIM voucher to registration for visitors from abroad, and keep RoamWorks SIM packs at the badge desk. Visitors and stand teams arrive connected. online → Maritime and crew Crew managers Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. A new eSIM covers the port calls in each new region. teams → Maritime and crew Seafarer centres Keep SIM packs at the centre desk and in the ship visit bag, so crews in port get data for shore leave and the next port calls. eSIM goes by email. desk → Maritime and crew Yacht crew Send a one-time eSIM code with the joining instructions, then a new eSIM for each 30 days and each new cruising area. Labelled SIM packs cover phones without eSIM. teams → Telecom and retail Mobile operators Add a travel eSIM to your app for the trips your plans do not cover. The customer keeps the home line in the phone and gets data at the destination. online → Telecom and retail Phone retailers Sell travel data at the phone counter: a SIM pack for a phone with a SIM slot, and an eSIM voucher that installs during the new phone setup. desk → Telecom and retail Retail chains Keep SIM packs for the season destinations at the service desk, put a sign on the travel shelf, and sell eSIM in your app with the loyalty account. desk → Loyalty and membership Loyalty programs Add travel data to your rewards catalog. Members redeem points for a plan that fits the next trip, or pay by card and earn points. online → Loyalty and membership Member clubs Offer members travel data at a member price: with the international driving permit, in the member area, and at the club office. online → Nonprofit and humanitarian NGOs and aid agencies Order data for each deployment before the flight: one-time codes for staff with eSIM phones, and labelled SIM packs in the deployment kit. The roster of names stays with you. teams → Nonprofit and humanitarian Volunteer travel Put a one-time eSIM code in the pre-departure guide, so volunteers land with data for the airport pickup. SIM packs wait at the orientation for phones without eSIM. teams → Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Travel data use cases for travel businesses | RoamWorks URL: https://roamworks.io/use-cases/ 34 operating moments for travel data, from hotel check-in and group departures to crew changes and loyalty points. Home / Use cases 34 operating moments The moment before the journey starts. A front desk, a booking confirmation, a crew change, a loyalty reward. Find the moment you already own. Short answer: RoamWorks documents 34 use cases across hotels, OTAs, airlines, rail, cruise, retail, finance, loyalty, education, maritime, and nonprofit travel. Find the moment. A deep-dive for each operating moment. hotels SIM packs at the hotel front desk Keep SIM packs behind the front desk, ask at check-in, check the phone, and charge the pack to the room. sim-packs → tour-operators Labelled SIM packs for group departures Turn the departure list into one order: a labelled SIM pack or an eSIM voucher for each traveler. sim-packs → car-rentals SIM packs at the rental counter Hand over a SIM pack with the keys. Staff match the plan to the route and add it to the rental agreement. sim-packs → airport-retail SIM packs at the airport till Hang SIM packs for the top routes next to the till. Staff ask the destination, check the phone, and sell the pack before the gate. A QR stand covers the hours when the shop is closed. sim-packs → currency-exchange SIM packs at the currency counter Match the currency to a plan, check the phone, and sell a SIM pack as its own line next to the currency. sim-packs → travel-agencies SIM packs at the agency branch Check the phone at the booking, set a SIM pack aside for a phone with only a SIM slot, and hand it over with the documents. sim-packs → cruise-lines eSIM vouchers for port days Map the ports to one plan, put a one-time voucher in the e-docs, and get guests to redeem before embarkation. The plan works ashore, and ship Wi-Fi covers the sea. esim-vouchers → travel-insurance eSIM vouchers in the policy Issue a one-time eSIM voucher with each policy, matched to the destination, the dates, and the travelers. The customer redeems before the trip, and the report shows what was used. esim-vouchers → corporate-travel Team orders on one invoice Send one traveler list and get an eSIM voucher or a labelled SIM pack for each traveler, on one invoice. esim-vouchers → study-abroad eSIM vouchers in the pre-arrival pack Offer data next to the airport transfer when the student books, send the one-time code with the pre-arrival email, and keep SIM packs at reception for phones without eSIM. esim-vouchers → events-trade-fairs eSIM vouchers in event registration Add an eSIM voucher to registration for visitors from abroad, send one code per visitor with the confirmation, and keep SIM packs at the badge desk. Stand teams order data with their stand services. esim-vouchers → rail-coach Wi-Fi login and screens on long trips On a long coach, train, or ferry trip, show the plan for the next country after the Wi-Fi login and on screens. qr-stands → study-abroad Long stays, a new eSIM every 30 days A new 30-day eSIM for each period of a semester, a ship crew contract, or a long assignment. esim-vouchers → travel-agencies eSIM vouchers from the travel advisor Offer data on the quote next to the insurance, record the answer on the booking, and send the one-time code with the final documents. esim-vouchers → universities Welcome data for international students Send the one-time code with the arrival guide, help at the orientation desk, and hand out SIM packs for phones without eSIM. esim-vouchers → school-trips eSIM for school trips, with codes to parents Ask parents to opt in, send each code to the parent, give every trip leader data, and pack labelled SIM packs. esim-vouchers → exchange-programs eSIM for exchange arrivals, until the local line Put the code in the pre-departure pack, get each participant online at the arrival gate, and add a new eSIM each 30 days. esim-vouchers → crew-managers eSIM for crew changes, from the itinerary to the port calls Send the code with the itinerary, give packs to the port agent, and add a new eSIM for each new region. esim-vouchers → seafarer-centres SIM packs at the seafarer centre Keep SIM packs at the desk, fill a visit bag by the next region of each ship, and send eSIM by email. sim-packs → yacht-crew eSIM for a yacht season, area by area Send the code with the joining instructions, then a new eSIM each 30 days and for each new area. esim-vouchers → mobile-operators Travel eSIM in the operator app Show a travel plan where the roaming of the plan stops, sell it at your price, and remind before departure. esim-api → phone-retailers SIM packs and eSIM at the phone counter Check the phone, hand over a SIM pack for a SIM slot, and install the eSIM during the phone setup. sim-packs → retail-chains SIM packs for the holiday season Plan packs by season and destination, keep them at the service desk, and sell eSIM in the app. sim-packs → loyalty-programs Travel data for points and miles Price plans in points, show the plan for the next trip after a booking, and give data to top tiers. esim-api → membership-clubs eSIM with the international driving permit Offer a plan for the same countries and days as the permit, by email or at the club office. esim-vouchers → ngos eSIM for staff deployments Order codes with the travel, pack labelled SIM packs in the kit, and add a new eSIM for each further 30 days. esim-vouchers → volunteer-travel eSIM for volunteer placements Send the code with the pre-departure guide, get volunteers online at the pickup, and keep packs at the orientation. esim-vouchers → online-travel-agencies eSIM in the booking flow Match plans to the booking through the eSIM API, charge them in your checkout, and send the QR before departure. esim-api → airlines eSIM next to the seat Map the itinerary to one plan, sell it next to the seat and the bag, and deliver the install step at check-in. esim-api → rail-coach eSIM on the e-ticket Match the line to one plan, sell it in your ticket checkout, and put the install step in the e-ticket. esim-api → fintech-banks eSIM as a card benefit Set the benefit rule, check eligibility with a customer token, and let the customer install in your app. Paid extra eSIMs run through your own payment step. esim-api → car-rentals One hotspot for the camper route Add one hotspot to a camper rental, match the plan to the route, and keep the devices of the family online without a phone check. mobile-hotspot → travel-agencies One hotspot for the family booking Add one hotspot to a family booking, hand it over at the branch with the documents, and keep the devices of the group online. mobile-hotspot → membership-clubs One hotspot for the club road trip Offer one hotspot with the road trip at the club office. The phones, tablets, and laptops of the family share one plan, with no phone check. mobile-hotspot → Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## SIM and eSIM by industry | RoamWorks URL: https://roamworks.io/industries/ SIM and eSIM for travel, finance, business, education, maritime, telecom retail, loyalty, and nonprofit teams. Home / Industries Eight sectors Every sector meets the traveler differently. A hotel, an airline, a bank, and a university do not sell the same way. The catalogue is the same; the moment is not. Short answer: RoamWorks serves eight sectors: travel and tourism, finance, business, education, maritime and crew, telecom and retail, loyalty and membership, and nonprofit. Find the sector. Eight sectors, one catalogue. Industry Travel and tourism Booking platforms, airlines, rail and coach, hotels, tour operators, travel agencies, cruise lines, car rentals, airport shops, and events. Sell data where your customers book or start the trip. 10 solutions → Industry Finance Banks and card issuers, travel insurers, and currency exchanges. Give data as a card benefit, put a voucher in the policy, or sell a SIM pack next to the currency. 3 solutions → Industry Business Companies that send staff abroad. Order an eSIM voucher or a labelled SIM pack for each traveler, on one invoice. 1 solution → Industry Education Language schools, study abroad agencies, universities, school trips, and exchange programs. Send the one-time code before the flight, and keep SIM packs for the welcome day. 4 solutions → Industry Maritime and crew Crew managers, seafarer centres, and yacht crew agencies. Data for every crew change and port call, and SIM packs at the centre desk. The plan works ashore; at sea, the ship Wi-Fi. 3 solutions → Industry Telecom and retail Mobile operators, phone and electronics shops, and supermarket and convenience chains. A travel eSIM in the operator app, SIM packs at the phone counter, and packs for the holiday season. 3 solutions → Industry Loyalty and membership Loyalty programs, automobile clubs, and member associations. Travel data in the rewards catalog for points or cash, and a member price with the driving permit and at the club office. 2 solutions → Industry Nonprofit and humanitarian NGOs, aid agencies, and volunteer and mission travel organizers. Data for staff on deployment and for volunteers on placement, ordered before the flight, with SIM packs in the kit for phones without eSIM. 2 solutions → Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Pricing and partner models | RoamWorks URL: https://roamworks.io/pricing/ Choose a reseller, corporate, or referral model. No public price list; commercial terms depend on market, volume, and integration. Home / Pricing Commercial model You own the customer. You set the price. Resellers buy at partner rates and set the retail price. Corporate buyers get one invoice. Referral partners share in each sale. Terms are agreed privately. Talk to sales Three partner models Partner rates Private terms The models Choose the model that fits the buyer. 01 / Reseller Sell to customers Buy at partner rates and set your own retail price. You set the retail price SIM and eSIM formats First-line support is yours Talk to sales → 02 / Corporate Buy for your team One catalogue and one invoice for traveling teams. One consolidated invoice Team and crew orders Cost centre and reference Talk to sales → 03 / Referral Send travelers Send traffic to a RoamWorks checkout and share in each sale. No stock No support load Share in each sale Talk to sales → Pricing questions. Short answers to the questions that decide a pilot. Commercial terms are agreed privately. Is the price list public? No. The commercial model depends on volume, destinations, and the integration. This preview does not show live partner rates. How do partners pay? The intended model supports card payments and invoices. This preview has no checkout. Can we set the retail price? Yes. The partner buys SIM packs and eSIM at a partner price and sets the retail price. Commercial terms are agreed privately. Is there a minimum volume? The final terms depend on the partner and the plan mix. This preview does not state a minimum. Is there a minimum order for SIM packs? The partner agreement sets the order size by destination. This preview does not state a minimum. What happens to unsold SIM packs? The partner agreement sets the terms for unsold packs. Each pack shows the last date to activate it. Can we sell digital vouchers? Yes. The partner buys a voucher balance and sets the retail price. Delivery is by email or account. Is there an eSIM affiliate or referral program? Yes. A referral partner earns without running a checkout. It shows a RoamWorks link or QR code, for example on the page after the Wi-Fi login or on a screen. RoamWorks runs the checkout, and the partner earns a share of each sale. The partner agreement sets the share. Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Coverage: 183 travel destinations | RoamWorks URL: https://roamworks.io/coverage/ 183 destinations in the Gigago catalogue, grouped by region, with local, regional, and global plans. Home / Coverage 183 destinations Coverage that behaves like infrastructure. Every destination in the Gigago catalogue, grouped by region. Local plans for one country, regional plans for a longer route, in SIM and eSIM format. Check a route 183 destinations Six regions SIM and eSIM Plan types Local, regional, or global. 01 / Local Local A plan for a single destination, with a fixed data allowance and validity. Check a route → 02 / Regional Regional One plan across the countries of a region, for a multi-stop route. Check a route → 03 / Global Global A plan for a longer route that crosses regions, on one profile. Check a route → Directory Every destination in the catalogue. The 183 cards below are the Gigago destination directory, including cities, territories, and event pages. Exact coverage and networks are confirmed per destination at quote. Multi-country products are listed separately below. Europe 61 destinations Turkey Albania Andorra Austria Azerbaijan Azores Belarus Belgium Belize Benin Bonaire Bosnia and Herzegovina Botswana British Virgin Islands Bulgaria Canary Islands Cayman Islands Croatia Cyprus Czech Republic Denmark Estonia Faroe Islands Finland France French Guiana Georgia Germany Gibraltar Greece Guadeloupe Hungary Iceland Ireland Isle of Man Italy Jersey Island Latvia Liechtenstein Lithuania Luxembourg Madeira Malta Moldova Netherlands North Macedonia Norway Poland Portugal Romania Russia Scotland Serbia Slovakia Slovenia Spain Sweden Switzerland Ukraine United Kingdom Vatican City North America 5 destinations Bermuda Canada Greenland Mexico United States Latin America 37 destinations Antilles Saint Martin Turks and Caicos Islands Anguilla Antigua and Barbuda Argentina Aruba Bahamas Barbados Bolivia Brazil Chile Colombia Costa Rica Curacao Dominica Ecuador El Salvador Grenada Guyana Haiti Honduras Jamaica Martinique Montserrat Nicaragua Panama Paraguay Peru Puerto Rico Saint Barthélemy St. Kitts & Nevis St. Lucia Suriname Trinidad and Tobago Uruguay Venezuela Asia Pacific 38 destinations Afghanistan Armenia Bangladesh Bhutan Brunei Cambodia Canton Fair China (support TikTok) China 5G Dubai Hong Kong India Indonesia Japan Kazakhstan Macao Malaysia Maldives Mongolia Nepal Pakistan Philippines Singapore South Korea Sri Lanka Taiwan Tajikistan Thailand Timor-Leste Uzbekistan Vietnam Vietnam MobiFone Australia Nauru New Zealand Papua New Guinea Samoa Tonga Middle East 9 destinations Israel Jordan Lebanon Oman Palestine Qatar Saudi Arabia UAE Bahrain Africa 33 destinations Mayotte Reunion Algeria Burkina Faso Cameroon Central African Republic Chad Congo Cote Dlvoire Egypt Eswatini Gabon Ghana Kenya Lesotho Liberia Madagascar Malawi Mali Mauritius Morocco Niger Nigeria Rwanda Senegal Seychelles Sierra Leone South Africa Tanzania Togo Tunisia Uganda Zambia Regional plans Multi-country products. These are separate from the country directory. A regional or global plan is one product covering several countries, quoted for the route. 01 / Multi-country Global One plan across 76 countries, on one profile. Ask for a quote → 02 / Multi-country Europe One plan across 40 countries, on one profile. Ask for a quote → 03 / Multi-country Asia One plan across 14 countries, on one profile. Ask for a quote → 04 / Multi-country Asia Pacific One plan across 15 countries, on one profile. Ask for a quote → Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Contact RoamWorks | Travel connectivity URL: https://roamworks.io/contact/ Tell us where you meet the traveler and what you sell. We will send the model, coverage list, and integration notes. Home / Contact Talk to sales Tell us about the traveler. A few lines about your business, the markets, and the way you sell today. Direct. contact@roamworks.io Roamworks Limited 漫行有限公司 Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong Business Registration No. 81414783 Name Work email Company Setup SIM packs eSIM vouchers QR stands eSIM API White-label Corporate Not sure What do you sell today? Website Send request We use these details only to reply. No newsletter. Thank you. Your request is with us; we will reply to your work email. --- ## Travel SIM and eSIM guides | RoamWorks URL: https://roamworks.io/resources/ Guides and checklists for selling travel data: eSIM versus SIM, API buying, white-label, vouchers, and corporate travel. Home / Resources Guides and checklists Read before the first order. Practical guides for the commercial, operational, and technical questions behind a travel data programme. Ask a question Six guides Short reads Operator notes The library. Guides, checklists, and buyer notes. Explainer / 8 min eSIM vs physical SIM: what to offer travelers How an eSIM and a physical SIM differ for travel, which one to offer at the desk or online, and how to check that a phone is unlocked and supports eSIM. Read → Playbook / 7 min Over-the-counter eSIM: a voucher guide for travel businesses How digital vouchers and one-time codes work at a travel desk, a rental counter, or a hotel, when the eSIM QR code shows, and what to set up for a reliable service. Read → Playbook / 6 min How to add eSIM to a travel booking flow Where to place the eSIM offer, what data to pass, and how to avoid the common conversion and support problems. Read → Guide / 7 min White-label eSIM or API: a guide for large platforms For booking platforms, airlines, and banks that want eSIM under their own name: when to use a co-branded store and when to use the API. Read → Checklist / 6 min eSIM API buyer checklist The questions to ask before you connect an eSIM API to a booking flow, an app, or a team tool. Read → Checklist / 7 min Corporate travel eSIM checklist How to choose and roll out data plans for a team that travels, without adding work for finance or IT. Read → Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## eSIM API documentation, coming soon | RoamWorks URL: https://roamworks.io/docs/ The RoamWorks eSIM API documentation is coming soon. Preview the sample plans, order, status, and webhook calls. Home / API docs Developers / API API documentation, coming soon. A public reference for plans, orders, webhooks, and eSIM delivery is being written. Until it ships, integration notes are shared during a scoping call. Short answer: There is no full public reference yet. The four sample calls below show the flow; host, keys, and live prices are shared during onboarding. Talk to sales API product page Status Coming soon No publication date yet. The API product page explains the model; the buyer checklist covers what to decide before integration. Talk to sales API product page What the docs will cover The reference will follow the order lifecycle, not a list of endpoints. Each section will include a request, a response, and the support path when something fails. 01 Authentication and sandbox Keys, environments, and test orders. 02 Plans Destination, days, data, and the price you set. 03 Orders Idempotent creation, booking reference, and status. 04 Delivery QR code, install link, and SDK handoff. 05 Webhooks Order and eSIM status changes, with retries. 06 Errors and support Error codes, retry rules, and who to contact. What you can use today The product page explains the model and the delivery surfaces. The buyer checklist lists the questions to settle before an integration project starts. For a current integration note, talk to sales. API product page API buyer checklist Talk to sales This page will be replaced by the full reference when it is published. Preview The API in four calls. Sample paths and payloads from the current API notes. Host, keys, and live prices are shared during onboarding; the full reference is still coming. 01 / GET Find plans Ask for the plans that fit the trip: the destination and the days. Show them in your flow at your retail price. GET /v1/plans?destination=JP&days=15 Response { "data": [ { "id": "jp-10gb-15d", "name": "Japan", "data": "10 GB", "days": 15 }, { "id": "as-10gb-15d", "name": "Asia", "data": "10 GB", "days": 15 } ] } At the phone Data for Japan 10 GB · 15 days 02 / POST Create the order After the traveler pays in your checkout, create the order with the plan, the email, and your booking reference. POST /v1/orders Request { "plan": "jp-10gb-15d", "email": "traveler@example.com", "reference": "HK-2041" } Response { "id": "ord_7K2Q", "status": "processing" } At the phone Paid Your eSIM is on the way. 03 / GET Get the eSIM The order holds the eSIM QR and an install link. With the SDK, the app installs the eSIM in one tap where the phone allows it; the QR is the fallback. GET /v1/orders/ord_7K2Q Response { "id": "ord_7K2Q", "status": "ready", "plan": "jp-10gb-15d", "qr": "(QR image)", "install_link": "(link for your app)" } At the phone Your eSIM is ready Japan · 10 GB 04 / Webhook Hear back A webhook tells your system when the order is ready, so the trip in your app shows the eSIM and its status with no polling. Webhook order.completed Event sent to your server { "type": "order.completed", "order": "ord_7K2Q", "reference": "HK-2041" } At the phone Your trip to Tokyo eSIM ready · starts on landing SDK Same calls inside the app. The same calls inside your iOS or Android app One-tap install in the app, where the phone allows it The QR and the install link as the fallback iOS / Android Go live From sandbox to first market. Test keys and sample plans in the sandbox Test orders end to end, with the webhook A go-live check with the RoamWorks team Live keys for your first market Preview only. The public reference will add authentication, pagination, error codes, and the complete event list. Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Sitemap: every RoamWorks page | RoamWorks URL: https://roamworks.io/sitemap/ Every product, solution, use case, industry, resource, and company page in one directory. Home / Sitemap Directory Every page, in one place. The full RoamWorks catalogue and the pages behind it, for customers, crawlers, and anyone who prefers a directory. Talk to sales XML sitemap LLMs.txt LLMs full text Every public page One catalogue Updated 2026 Products SIM packs Digital vouchers Self-service points eSIM API White-label eSIM RoamWorks Hotspot All products Industries Travel and tourism Finance Business Education Maritime and crew Telecom and retail Loyalty and membership Nonprofit and humanitarian Resources eSIM vs physical SIM: what to offer travelers Over-the-counter eSIM: a voucher guide for travel businesses How to add eSIM to a travel booking flow White-label eSIM or API: a guide for large platforms eSIM API buyer checklist Corporate travel eSIM checklist API documentation All resources Company About Roamworks Brand system Blog Contact sales Pricing Coverage API docs Privacy Terms Solutions Every buyer page. All solutions Travel and tourism Online travel agencies Airlines Rail and coach Hotels and rentals Tour operators Travel agencies Cruise and ferries Car and camper rentals Airport retail Events and fairs Finance Currency exchange Travel insurance Fintech and cards Business Corporate travel Education Study abroad Universities School trips Exchange and au pair Maritime and crew Crew managers Seafarer centres Yacht crew Telecom and retail Mobile operators Phone retailers Retail chains Loyalty and membership Loyalty programs Member clubs Nonprofit and humanitarian NGOs and aid agencies Volunteer travel Use cases Every operating moment. All use cases SIM packs at the hotel front desk Labelled SIM packs for group departures SIM packs at the rental counter SIM packs at the airport till SIM packs at the currency counter SIM packs at the agency branch eSIM vouchers for port days eSIM vouchers in the policy Team orders on one invoice eSIM vouchers in the pre-arrival pack eSIM vouchers in event registration Wi-Fi login and screens on long trips Long stays, a new eSIM every 30 days eSIM vouchers from the travel advisor Welcome data for international students eSIM for school trips, with codes to parents eSIM for exchange arrivals, until the local line eSIM for crew changes, from the itinerary to the port calls SIM packs at the seafarer centre eSIM for a yacht season, area by area Travel eSIM in the operator app SIM packs and eSIM at the phone counter SIM packs for the holiday season Travel data for points and miles eSIM with the international driving permit eSIM for staff deployments eSIM for volunteer placements eSIM in the booking flow eSIM next to the seat eSIM on the e-ticket eSIM as a card benefit One hotspot for the camper route One hotspot for the family booking One hotspot for the club road trip Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## RoamWorks brand system and assets | RoamWorks URL: https://roamworks.io/brand/ The Orbit 2027 identity: symbol, wordmark, colour, typography, interface, custom icons, and imagery. Orbit 2027 · Brand system A world without friction. An observatory, not a travel shop. The existing symbol and wordmark, tightened into a system for a platform. 01 / Colour Obsidian holds. Orbit signals. One accent per screen. No gradients on content. No Orbit body text. Void #09090B Graphite #17171B Pearl #F6F4F7 Orbit #C4B5FD Petal #EBC8D5 Ice #B7DDF0 02 / Type One voice. Two registers. Manrope for display and UI. IBM Plex Mono for labels, codes, and legal. Move people. Manrope 400 / 500 / 600. Display tracking −0.055em. SANDBOX / POST /V1/ORDERS / IBM PLEX MONO 400 03 / Interface The product is the proof. 12px radii. One filled action. Hairline borders. Talk to sales Explore the API Read the docs 04 / Custom icons One material, six surfaces. Frosted pearl glass with an Orbit core, used across the product cards. SIM packs eSIM vouchers QR stands eSIM API White-label Hotspot 05 / Imagery The orbit, in glass. One permanent brand object. It carries the hero and the CTA without adding another illustration style. Brand object / 2027 A ring with a gap. Movement, a route, and a signal that never closes. The same object appears in the hero at 420px and on this board at 310px. Transparent PNG · WebP Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## About Roamworks Limited | RoamWorks URL: https://roamworks.io/about/ Roamworks Limited is a Hong Kong travel connectivity company supplying SIM packs, eSIM, API, and white-label to travel businesses. Home / About Company A connectivity layer, not a travel shop. Roamworks Limited supplies travel data to the businesses that already serve travelers. Short answer: Roamworks Limited is a Hong Kong company, Business Registration No. 81414783, at Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong. Company Roamworks Limited 漫行有限公司 Business Registration No. 81414783 Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong contact@roamworks.io Talk to sales What we do RoamWorks gives travel businesses one catalogue of SIM packs and eSIM plans, six delivery surfaces, and a commercial model they control. Platforms can embed the same catalogue through an API or a white-label store. Why travel Travel businesses already know the destination and the dates. They meet the traveler before the trip starts. Connectivity is a natural add-on, not a separate product category. How we work Commercial terms are agreed privately. The partner agreement sets the final rates, support split, and refund rules. RoamWorks handles provisioning and activation behind the partner brand. Company details Roamworks Limited 漫行有限公司 Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong Business Registration No. 81414783 contact@roamworks.io Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Travel connectivity notes | RoamWorks URL: https://roamworks.io/blog/ Notes on travel connectivity, eSIM operations, API integration, and the commercial model behind travel data. Home / Blog Notes What we are learning about travel data. Short notes for operators, product teams, and platform builders. Short answer: The RoamWorks blog covers travel connectivity, SIM and eSIM operations, API integration, and the commercial model behind selling data to travelers. The notebook. Notes from the travel data desk. Operations Why the desk still matters A phone check and a sealed pack solve the arrival problem that an online checkout cannot. Read → Platform The API is a commercial product Idempotent orders and webhooks are not engineering details; they decide support cost. Read → Catalogue What a travel catalogue needs Local, regional, and global plans, with format and validity visible before the sale. Read → Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Privacy policy for the RoamWorks website | RoamWorks URL: https://roamworks.io/privacy/ How Roamworks handles personal data on this site and in partner conversations. Home / Privacy Legal Privacy, without the fog. What this site collects, why, and how to ask us to remove it. What this site collects The public pages are static. They do not set advertising cookies and they do not run an analytics pixel. The contact form The form sends your name, work email, company, setup, and message to lukas@roamworks.io. Delivery runs through Resend, our email provider. We use these details only to answer your request and prepare a partner conversation; we do not add you to a marketing list or sell the data. When you contact us If you email us, we receive your address, your message, and any company details you choose to send. We use them to answer the request and prepare a partner conversation. We do not sell them. Your rights Write to contact@roamworks.io to ask for a copy of the data we hold, or to ask us to delete it. Who we are Roamworks Limited 漫行有限公司, Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong. Business Registration No. 81414783. Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Website and partner terms for RoamWorks | RoamWorks URL: https://roamworks.io/terms/ The terms that apply to this website and to Roamworks partner discussions. Home / Terms Legal The terms, in plain language. The ground rules for using this site and starting a partner conversation. This site The pages describe a travel connectivity service. They are not an offer, a price list, or a binding commitment. Plans, coverage, and commercial terms are confirmed in a partner agreement. Partner conversations Nothing on this site creates a partnership, agency, or distribution right. Any pilot, resale, API, or white-label arrangement is governed by a separate written agreement. Contact Questions about these terms: contact@roamworks.io . Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Travel SIM cards to resell at desks and counters | RoamWorks URL: https://roamworks.io/products/sim-packs/ A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. Home / Products / SIM packs Product SIM packs for desks, counters, and groups A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. The traveler is online on arrival. Talk to sales See how it works ↓ One plan per pack No QR code, no install steps You set the retail price How it works From your desk to data on landing. A traveler lands with no data and no time to shop for it. A pack from your desk solves that before the trip starts. Pick a step to see it. 01 Order by destination Before the season + 02 Check the phone and hand over A traveler asks for data + 03 Online on arrival The plane lands + 04 Reorder what sells The monthly stock email + 01 / Step Order by destination Pick the places your customers travel to and order packs for each. Every pack holds one plan, for example Japan, 10 GB for 15 days. Trigger Before the season Measure Packs in stock per destination 02 / Step Check the phone and hand over Two checks before the sale: the phone is unlocked, and it has a SIM slot. Then the pack goes on the bill at your price. Trigger A traveler asks for data Measure Packs sold per 100 travelers 03 / Step Online on arrival The traveler puts the SIM in after landing. The plan starts on the first connection in the destination, with no QR code to scan. Trigger The plane lands Measure Support contacts per 100 packs 04 / Step Reorder what sells Each month the RoamWorks team sends what sold, by desk and destination. You reorder the packs that move. Trigger The monthly stock email Measure Days of stock per destination What you get What you get. 01 / Included Stock by destination Order packs for the places your customers travel to. Start with your top three destinations and add more as they sell. 02 / Included Labelled group packs One pack per traveler, labelled with the name, for a tour group, a school trip, or a team. 03 / Included A one-page staff guide Which pack to offer, how to check the phone, and where support starts, on one page for the desk. 04 / Included eSIM for the same trips Every destination also comes as an eSIM, so a phone without a SIM slot still gets a sale. 05 / Included A monthly stock email The RoamWorks team sends the packs sold by desk and destination, so you reorder what moves. 06 / Included A clear support split Your desk answers the first question. RoamWorks handles activation and the network. Fit check Will it work with the phone? Two checks decide the format. eSIM support varies by model and region; confirm it in the phone settings. Is the phone unlocked? Yes No Does it support eSIM? Yes No Not sure Choose both answers to see the right format. Compare the formats → Needs and limits What it needs. What it does not do. It needs An unlocked phone with a SIM slot Packs in stock for your top destinations Staff who ask one question and check the phone An ID check where local rules ask for one It does not No mail to the traveler. Packs leave from your desk or in a group pack. No sale to a locked phone. Offer your Wi-Fi instead. No eSIM QR on paper. An eSIM goes out as a digital voucher. Where it fits Where it fits. Each deep-dive shows it at work for one buyer. Use case SIM packs at the hotel front desk Keep SIM packs behind the front desk, ask at check-in, check the phone, and charge the pack to the room. Explore → Use case Labelled SIM packs for group departures Turn the departure list into one order: a labelled SIM pack or an eSIM voucher for each traveler. Explore → Use case SIM packs at the rental counter Hand over a SIM pack with the keys. Staff match the plan to the route and add it to the rental agreement. Explore → Use case SIM packs at the airport till Hang SIM packs for the top routes next to the till. Staff ask the destination, check the phone, and sell the pack before the gate. A QR stand covers the hours when the shop is closed. Explore → Leads with it Hotels and rentals Tour operators Car and camper rentals Airport retail Currency exchange Seafarer centres Phone retailers Retail chains Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. First order From first call to first order. Start with one desk and three destinations, then add more as they sell. 01 Talk to sales Tell us your desks, your customers, and where they travel. 02 Pick the packs Choose the destinations, the plans, and your retail prices. 03 Stock the desk The first order arrives with the staff guide and an install card in every pack. 04 Review and reorder After four weeks, review packs sold and support contacts. Then reorder what sells. Start a pilot Answers Before you start What to know before the first order. Last updated 28 October 2026 · Reviewed by Roamworks SIM pack or eSIM: which should we offer? Both, where you can. A SIM pack, a travel SIM card in a sealed pack, works in any unlocked phone with a SIM slot, including phones without eSIM. An eSIM needs an unlocked phone that supports eSIM, and sells online or by voucher at the desk, with no stock. Every RoamWorks destination comes in both formats. Which phones work with a SIM pack? An unlocked phone with a SIM slot. A phone that is locked to a home carrier does not accept the RoamWorks SIM. If the phone has no SIM slot, offer an eSIM. Does the traveler lose their home number? A dual-SIM phone keeps the home number on the second line. On a phone with one SIM slot, the traveler swaps the card and keeps the home SIM for the trip home. When does the plan start? When the SIM first connects in the destination, not at the desk. The pack shows the plan, the days, and the last date to activate it. How many packs do we need to order? The partner agreement sets the order size and the terms for unsold packs. Start with the destinations your customers travel to most. Can we mail packs to travelers? No. A pack reaches the traveler at your desk, or in a labelled pack for a group or a team. For a traveler you do not meet, send an eSIM voucher by email. More products The rest of the catalogue. All products Digital vouchers A one-time code for an eSIM plan, sent by email or placed in the customer account. The traveler redeems it, checks the phone, and installs the eSIM. You hold no stock and print nothing. Explore → Self-service points A QR stand in an arrival hall, a station, or a port. The traveler joins the free Wi-Fi, scans, checks the phone, pays, and installs the eSIM on the spot. No staff and no stock. Explore → eSIM API Match plans to the trip, charge them in your checkout, and deliver the eSIM in your app or by email. One API for plans, orders, and status, with webhooks, a sandbox, and an SDK for in-app install. Explore → --- ## eSIM vouchers: one-time eSIM codes by email | RoamWorks URL: https://roamworks.io/products/esim-vouchers/ A one-time code for an eSIM plan, sent by email or placed in the customer account. The traveler redeems it, checks the phone, and installs the eSIM. Home / Products / Digital vouchers Product Send eSIM as a one-time voucher A one-time code for an eSIM plan, sent by email or placed in the customer account. The traveler redeems it, checks the phone, and installs the eSIM. You hold no stock and print nothing. Talk to sales See how it works ↓ Email or account delivery Nothing to stock You set the retail price How it works A code today, an eSIM before the trip. Some travelers have no SIM slot, and some you only meet online. A voucher reaches both. Pick a step to see it. 01 Issue at the desk or online A traveler wants data + 02 Deliver by email or account Right after the sale + 03 Redeem with the phone check Before the trip + 04 Install before the trip Two days before departure + 01 / Step Issue at the desk or online Staff pick the plan and how it goes out: by email, in the account, or as a link on screen. A one-time code is made for that plan. Trigger A traveler wants data Measure Vouchers issued per 100 travelers 02 / Step Deliver by email or account The code arrives with a redeem link, in the inbox or in the customer account. Nothing is printed. Trigger Right after the sale Measure Codes redeemed per 100 sent 03 / Step Redeem with the phone check The traveler opens the link and checks that the phone is unlocked and supports eSIM. Redeeming uses the code and shows the eSIM QR on that phone. Trigger Before the trip Measure Support contacts per 100 vouchers 04 / Step Install before the trip The traveler installs on Wi-Fi at home or at the hotel. The plan starts on the first connection in the destination. Trigger Two days before departure Measure Installs before departure What you get What you get. 01 / Included Email delivery A redeem link and the one-time code go to the traveler email, from your desk or with the booking. 02 / Included Account delivery The voucher shows in the customer account. The traveler opens it there, with no code to type. 03 / Included A link on the staff screen No email at hand? Staff show a one-time link on screen, and the traveler opens it on the phone. 04 / Included Single use Each code works once. A forwarded email does not give a second eSIM. 05 / Included A last day to redeem Every voucher shows its end date, so a code that is not used does not stay open. 06 / Included A monthly voucher email The RoamWorks team sends the codes issued, redeemed, and expired, by desk or by channel. Fit check Will it work with the phone? Two checks decide the format. eSIM support varies by model and region; confirm it in the phone settings. Is the phone unlocked? Yes No Does it support eSIM? Yes No Not sure Choose both answers to see the right format. Compare the formats → Needs and limits What it needs. What it does not do. It needs An email address or a customer account A phone that is unlocked and supports eSIM Wi-Fi or data at the moment of install It does not Nothing is printed: not the code, and not the eSIM QR. The voucher is not the eSIM. The QR shows only after redemption. No SIM card. A phone without eSIM needs a SIM pack from a desk. Where it fits Where it fits. Each deep-dive shows it at work for one buyer. Use case eSIM vouchers for port days Map the ports to one plan, put a one-time voucher in the e-docs, and get guests to redeem before embarkation. The plan works ashore, and ship Wi-Fi covers the sea. Explore → Use case eSIM vouchers in the policy Issue a one-time eSIM voucher with each policy, matched to the destination, the dates, and the travelers. The customer redeems before the trip, and the report shows what was used. Explore → Use case Team orders on one invoice Send one traveler list and get an eSIM voucher or a labelled SIM pack for each traveler, on one invoice. Explore → Use case eSIM vouchers in the pre-arrival pack Offer data next to the airport transfer when the student books, send the one-time code with the pre-arrival email, and keep SIM packs at reception for phones without eSIM. Explore → Leads with it Travel agencies Study abroad Universities School trips Exchange and au pair Cruise and ferries Travel insurance Corporate travel All 14 solutions → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. First order From first call to first order. Start with one desk or one booking email, then add channels. 01 Talk to sales Tell us where you meet travelers: at a counter, with a booking, or with a policy. 02 Pick the plans Choose the destinations, the plans, and your retail prices. 03 Set up the issue Issue codes one by one at the desk, or get a batch for your booking emails. 04 Review and widen After four weeks, review codes issued and redeemed. Then add the next desk or channel. Start a pilot Answers Before you start What to know before the first order. Last updated 28 October 2026 · Reviewed by Roamworks What is an eSIM voucher? A one-time code that a traveler redeems for a RoamWorks eSIM plan. It arrives by email or in the customer account. The traveler redeems it, checks the phone, and only then gets the eSIM QR code. You issue it at a desk, with a booking, or with a policy, and hold no stock. Do we need paper? No. The voucher is digital. Send it by email or place it in the customer account. What if the traveler has no email access? Use the venue Wi-Fi to open the email, or show a one-time link on the staff screen. Never print the eSIM QR. Can the traveler forward the email? The code is single use. Once it is redeemed, it shows as used. For a higher value, use account delivery. Is the voucher the eSIM? No. The voucher is a claim ticket with a one-time code. The eSIM QR shows only after redemption, on the phone that redeems it. Can the same desk sell SIM packs? Yes. Offer a SIM pack when the phone has a SIM slot and the traveler wants a card. Offer the voucher when the traveler wants an eSIM. What happens to a code that is never redeemed? It stops working on the end date on the voucher. The partner agreement sets the terms for codes that are not used. More products The rest of the catalogue. All products SIM packs A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. The traveler is online on arrival. Explore → Self-service points A QR stand in an arrival hall, a station, or a port. The traveler joins the free Wi-Fi, scans, checks the phone, pays, and installs the eSIM on the spot. No staff and no stock. Explore → eSIM API Match plans to the trip, charge them in your checkout, and deliver the eSIM in your app or by email. One API for plans, orders, and status, with webhooks, a sandbox, and an SDK for in-app install. Explore → --- ## eSIM QR stands for airports, stations, and ports | RoamWorks URL: https://roamworks.io/products/qr-stands/ A QR stand in an arrival hall, a station, or a port. The traveler joins the free Wi-Fi, scans, checks the phone, pays, and installs the eSIM on the spot. Home / Products / Self-service points Product Self-service eSIM where travelers wait A QR stand in an arrival hall, a station, or a port. The traveler joins the free Wi-Fi, scans, checks the phone, pays, and installs the eSIM on the spot. No staff and no stock. Talk to sales See how it works ↓ eSIM only No staff and no stock A share of each sale How it works From the stand to an installed eSIM. A traveler lands after the desk closes, or waits an hour at a gate. A stand sells data with no one on duty. Pick a step to see it. 01 Join the Wi-Fi and scan A traveler sees the stand + 02 Check the phone The checkout opens + 03 Pick a plan and pay The phone passes + 04 Install on the spot Right after payment + 01 / Step Join the Wi-Fi and scan The traveler joins the free Wi-Fi of the site and scans the stand. The RoamWorks checkout opens in the phone browser. Trigger A traveler sees the stand Measure Scans per stand per day 02 / Step Check the phone Before payment, the checkout asks if the phone is unlocked and supports eSIM, and shows how to check. A phone that fails sees why before it pays. Trigger The checkout opens Measure Phone checks passed per 100 scans 03 / Step Pick a plan and pay The checkout shows the plans for the trip, and the traveler pays on the phone. The site earns a share of each sale through the stand link. Trigger The phone passes Measure Sales per 100 scans 04 / Step Install on the spot The install steps open on the same phone, over the site Wi-Fi. The receipt email keeps them for later. Trigger Right after payment Measure Installs before the traveler leaves What you get What you get. 01 / Included QR stands and screens A stand or a screen at the site shows the QR code. It opens the RoamWorks checkout on the phone, never the eSIM itself. 02 / Included Phone self-check Before payment, the checkout shows how to check that the phone is unlocked and supports eSIM. 03 / Included Install on the same phone After payment, the install steps open on the phone that paid. The receipt email keeps them for later. 04 / Included One link per stand Each stand has its own link and QR code, so every sale counts for the site that hosts it. 05 / Included Support from RoamWorks RoamWorks runs the checkout, the install help, and support. The site hosts the stand. 06 / Included A monthly stand email The RoamWorks team sends the sales by stand, so you see which spots work. Fit check Will it work with the phone? Two checks decide the format. eSIM support varies by model and region; confirm it in the phone settings. Is the phone unlocked? Yes No Does it support eSIM? Yes No Not sure Choose both answers to see the right format. Compare the formats → Needs and limits What it needs. What it does not do. It needs Free Wi-Fi at the site A phone that is unlocked and supports eSIM A spot where travelers wait or walk past It does not eSIM only. No SIM packs at a stand; they stay at a staffed desk. No eSIM QR on the stand. The stand QR opens the checkout. No sale without Wi-Fi. Fix the Wi-Fi before the stand goes up. Where it fits Where it fits. Each deep-dive shows it at work for one buyer. Use case Wi-Fi login and screens on long trips On a long coach, train, or ferry trip, show the plan for the next country after the Wi-Fi login and on screens. Explore → Use case SIM packs at the airport till Hang SIM packs for the top routes next to the till. Staff ask the destination, check the phone, and sell the pack before the gate. A QR stand covers the hours when the shop is closed. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. First order From first call to first order. Start with one site and two stands, then add the next site. 01 Talk to sales Tell us your sites: where travelers arrive, where they wait, and where the Wi-Fi is free. 02 Check the spots Pick the spots with Wi-Fi and a wait, and the line on each stand. 03 Place the stands Each stand gets its own link and QR code. Travelers scan and buy on their phones. 04 Review and add After four weeks, review the sales by stand. Then add the next site. Start a pilot Answers Before you start What to know before the first order. Last updated 28 October 2026 · Reviewed by Roamworks Can travelers buy an eSIM at the airport? Yes, at a RoamWorks QR stand in the arrival hall. The traveler joins the free Wi-Fi and scans the stand QR, which opens the RoamWorks checkout, then checks the phone, pays, and installs the eSIM on the spot. For a SIM pack, the traveler goes to a staffed desk. Does the traveler need data to scan? No. Place stands where the site has free Wi-Fi. The traveler joins it, scans, and installs the eSIM over the same Wi-Fi. Can a stand sell SIM packs? No. A stand sells eSIM only. SIM packs stay at a staffed desk, where staff check the phone and any ID that local rules ask for. How does the traveler check the phone? The checkout shows the steps before payment. On iPhone, Settings > General > About shows Carrier Lock. On most phones that support eSIM, dialing *#06# shows an EID. Is the eSIM QR printed on the stand? No. The stand QR opens the checkout, not the eSIM. The traveler installs from the checkout on the same phone. What does the site earn? A share of each sale through the stand link. The partner agreement sets the share. More products The rest of the catalogue. All products SIM packs A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. The traveler is online on arrival. Explore → Digital vouchers A one-time code for an eSIM plan, sent by email or placed in the customer account. The traveler redeems it, checks the phone, and installs the eSIM. You hold no stock and print nothing. Explore → eSIM API Match plans to the trip, charge them in your checkout, and deliver the eSIM in your app or by email. One API for plans, orders, and status, with webhooks, a sandbox, and an SDK for in-app install. Explore → --- ## Travel eSIM API and SDK for apps and booking flows URL: https://roamworks.io/products/esim-api/ Match plans to the trip, charge them in your checkout, and deliver the eSIM in your app or by email. Home / Products / eSIM API Product One API for eSIM in your own flow Match plans to the trip, charge them in your checkout, and deliver the eSIM in your app or by email. One API for plans, orders, and status, with webhooks, a sandbox, and an SDK for in-app install. Talk to sales See how it works ↓ API docs (coming soon) Plans, orders, and webhooks An SDK for iOS and Android You set the retail price How it works From the booking to an installed eSIM. A traveler books a trip in your flow and still has no data for it. Four steps put a matching plan in your checkout and the eSIM in the phone. Pick a step to see it. 01 Match plans to the trip The traveler books + 02 Charge in your checkout At checkout + 03 Deliver the eSIM After payment + 04 Follow up in your app The order webhook + 01 / Step Match plans to the trip Call the plans for the destination or the route, and show the ones that fit the trip in your flow. Trigger The traveler books Measure Plan views per 100 bookings 02 / Step Charge in your checkout Show the plan next to the trip at your retail price. The traveler pays in your checkout, as for any add-on. Trigger At checkout Measure eSIM added per 100 bookings 03 / Step Deliver the eSIM Create the order after payment. The ready order holds the QR and an install link for your app or your email. Trigger After payment Measure Installs before departure 04 / Step Follow up in your app A webhook tells your system when the order is ready, so the trip in your app shows the eSIM and its status. Trigger The order webhook Measure Support contacts per 100 orders What you get What you get. 01 / Included Plans by destination Get the plans for a country, a region, or a route, with the data and the days of each. 02 / Included Your checkout, your price Charge the plan in your own checkout at your retail price, then create the order. 03 / Included QR and install link Each ready order holds the eSIM QR and an install link, for your app or your email. 04 / Included Webhooks An event tells your system when an order is ready, so your app shows the eSIM with no polling. 05 / Included SDK for in-app install On iOS and Android, the SDK installs the eSIM inside your app where the phone allows it, with the QR as the fallback. 06 / Included Sandbox and test keys Build and test every call with test keys and sample plans before you switch to live keys. Fit check Will it work with the phone? Two checks decide the format. eSIM support varies by model and region; confirm it in the phone settings. Is the phone unlocked? Yes No Does it support eSIM? Yes No Not sure Choose both answers to see the right format. Compare the formats → Needs and limits What it needs. What it does not do. It needs Developers for the integration, or the SDK in your app Your own checkout and your retail price A support split agreed with RoamWorks It does not No store to run. The plans sit in your flow, not on a RoamWorks page. No SIM packs through the API. You order packs through the RoamWorks team. No eSIM on a phone that does not support it. Check the phone before the sale. Where it fits Where it fits. Each deep-dive shows it at work for one buyer. Use case Travel eSIM in the operator app Show a travel plan where the roaming of the plan stops, sell it at your price, and remind before departure. Explore → Use case Travel data for points and miles Price plans in points, show the plan for the next trip after a booking, and give data to top tiers. Explore → Use case eSIM in the booking flow Match plans to the booking through the eSIM API, charge them in your checkout, and send the QR before departure. Explore → Use case eSIM next to the seat Map the itinerary to one plan, sell it next to the seat and the bag, and deliver the install step at check-in. Explore → Leads with it Online travel agencies Airlines Rail and coach Fintech and cards Mobile operators Loyalty programs Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. First order From first call to first order. Start in the sandbox, then go live with one market. 01 Talk to sales Tell us your flow, your markets, and your team. 02 Get test keys Build in the sandbox with test keys and sample plans. 03 Run test orders Run orders end to end, from the plan to the install, with the webhook. 04 Go live After a go-live check with the RoamWorks team, switch to live keys for your first market. Start a pilot Answers Before you start What to know before the first order. Last updated 28 October 2026 · Reviewed by Roamworks What is an eSIM API? An interface that lets your app or booking flow list eSIM plans, sell them in your own checkout, and deliver the eSIM QR code or install link. The RoamWorks eSIM API covers plans by destination, orders, order status, and a webhook when an order is ready, with a sandbox and an SDK. Can an eSIM reseller use the API? Yes. A reseller with a booking flow or an app sells RoamWorks eSIM through the API at its own retail price and keeps the customer relationship. A desk or a counter needs no API: SIM packs and vouchers work without developers. Is there a sandbox? Yes. Test keys and sample plans let you run orders end to end before you go live. Can we keep our checkout? Yes. You charge the traveler in your own checkout at your price, then create the order through the API. Do you send webhooks? Yes. An event tells your system when an order is ready, so you can show the QR or install in the app. What does the SDK do? It wraps the same calls for iOS and Android apps, and installs the eSIM inside your app where the phone allows it. The QR stays as the fallback. Can we order SIM packs through the API? No. The API covers eSIM. You order SIM packs for a desk or a group through the RoamWorks team. Who supports the traveler? The partner agreement sets the split. For example, you answer questions about the booking, and RoamWorks handles activation and the network. More products The rest of the catalogue. All products SIM packs A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. The traveler is online on arrival. Explore → Digital vouchers A one-time code for an eSIM plan, sent by email or placed in the customer account. The traveler redeems it, checks the phone, and installs the eSIM. You hold no stock and print nothing. Explore → Self-service points A QR stand in an arrival hall, a station, or a port. The traveler joins the free Wi-Fi, scans, checks the phone, pays, and installs the eSIM on the spot. No staff and no stock. Explore → --- ## White-label eSIM store for large travel platforms URL: https://roamworks.io/products/white-label-esim/ Your logo, domain, and prices on an eSIM store that RoamWorks runs, with the checkout and delivery behind it. Home / Products / White-label eSIM Product A co-branded eSIM store for large platforms Your logo, domain, and prices on an eSIM store that RoamWorks runs, with the checkout and delivery behind it. For booking platforms, airlines, and banks with a large customer base. Talk to sales See how it works ↓ Your brand and domain For a large customer base You set the retail price How it works Your store, run by RoamWorks. Your customers trust your app, not an eSIM brand they never heard of. A co-branded store sells in your name, with the delivery behind it. Pick a step to see it. 01 Shape the store Before launch + 02 Launch the link At launch + 03 The traveler buys Before the trip + 04 Install and support After payment + 01 / Step Shape the store Agree the logo, the colors, the domain, and the plan list with the RoamWorks team, and set a retail price for each plan. Trigger Before launch Measure Plans live per market 02 / Step Launch the link Put the store link where your customers plan: the app menu, the booking email, or your site. Trigger At launch Measure Store visits per 100 bookings 03 / Step The traveler buys The traveler picks a plan in your store and pays in the checkout under your brand. Trigger Before the trip Measure Orders per 100 store visits 04 / Step Install and support The eSIM installs from the receipt. RoamWorks handles activation, and the partner agreement sets who answers first. Trigger After payment Measure Support contacts per 100 orders What you get What you get. 01 / Included Your brand on the store Your logo, your colors, and your name on every page, co-branded with RoamWorks. 02 / Included Your domain or a link Run the store on your own domain, or start with a checkout link from your app. 03 / Included Your retail prices Set the retail price of each plan, market by market. 04 / Included Plans for 183 destinations Sell the full RoamWorks catalogue, or a short list for your top routes. 05 / Included A clear support split RoamWorks handles activation and the network. The partner agreement sets who answers the traveler first. 06 / Included A monthly sales email The RoamWorks team sends the orders and the top destinations, so you see what your customers buy. Fit check Will it work with the phone? Two checks decide the format. eSIM support varies by model and region; confirm it in the phone settings. Is the phone unlocked? Yes No Does it support eSIM? Yes No Not sure Choose both answers to see the right format. Compare the formats → Needs and limits What it needs. What it does not do. It needs A large customer base and your own app or site A team to market the store to your customers A support split agreed with RoamWorks It does not Not for desks. Hotels and counters sell SIM packs and vouchers. Never your brand alone. "Co-branded with RoamWorks" stays on every page. No SIM packs in the store. It sells eSIM only. Where it fits Where it fits. Each deep-dive shows it at work for one buyer. Use case Travel eSIM in the operator app Show a travel plan where the roaming of the plan stops, sell it at your price, and remind before departure. Explore → Use case eSIM in the booking flow Match plans to the booking through the eSIM API, charge them in your checkout, and send the QR before departure. Explore → Use case eSIM as a card benefit Set the benefit rule, check eligibility with a customer token, and let the customer install in your app. Paid extra eSIMs run through your own payment step. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. First order From first call to first order. Start with one market and your top routes, then add more. 01 Apply Tell us about your platform, your customers, and where they travel. 02 Shape the store Pick the brand, the domain, the plan list, and your retail prices. 03 Launch the link Put the store link in your app, your booking emails, or your site. 04 Review and grow Each month, review the orders and the top destinations. Then add markets. Start a pilot Answers Before you start What to know before the first order. Last updated 28 October 2026 · Reviewed by Roamworks What is a white-label eSIM? A co-branded eSIM store: your brand leads, on your domain or behind a checkout link, and RoamWorks runs the plans, the checkout, and the install. You set the plan list and the retail prices. How do we become a white-label eSIM reseller? Apply with your platform, your customers, and where they travel. After the fit call, you shape the store, launch the link, and review the orders each month. Who is this for? Booking platforms, airlines, and banks with a large customer base and their own app or site. Hotels, counters, and tour operators sell RoamWorks SIM packs and eSIM instead. Do we need developers? No. A hosted store or a checkout link works without a development team. For eSIM inside your own checkout, use the eSIM API. Can we use our domain? Yes. A custom domain is part of the white-label store. Is the store our brand alone? No. The store is co-branded: your brand leads, and "Co-branded with RoamWorks" stays on every page. Who handles support and refunds? The partner agreement sets the split. RoamWorks handles activation and the network. More products The rest of the catalogue. All products SIM packs A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. The traveler is online on arrival. Explore → Digital vouchers A one-time code for an eSIM plan, sent by email or placed in the customer account. The traveler redeems it, checks the phone, and installs the eSIM. You hold no stock and print nothing. Explore → Self-service points A QR stand in an arrival hall, a station, or a port. The traveler joins the free Wi-Fi, scans, checks the phone, pays, and installs the eSIM on the spot. No staff and no stock. Explore → --- ## Travel pocket Wi-Fi hotspots to sell or rent to guests URL: https://roamworks.io/products/mobile-hotspot/ The RoamWorks Hotspot is a pocket 4G Cat4 hotspot with a 3000mAh battery and a RoamWorks eSIM inside. Home / Products / RoamWorks Hotspot Product Pocket Wi-Fi for cars, groups, and teams The RoamWorks Hotspot is a pocket 4G Cat4 hotspot with a 3000mAh battery and a RoamWorks eSIM inside. Up to 10 phones, tablets, and laptops share one plan, with no phone check. It takes a SIM pack too. Sell it or rent it to your guests. Talk to sales See how it works ↓ Up to 10 devices 4G Cat4, 3000mAh Sell it or rent it out How it works Run the hotspot line. A family in a rental car, a small guided group, or a team on the road. Four jobs for the desk: stock, rate and handover, support, reset. Pick a step to see it. 01 Stock the hotspots and plans Before the season + 02 Set the rate and hand over A guest books a car or a stay + 03 Support the trip The trip starts + 04 Reset for the next guest The hotspot comes back + 01 / Step Stock the hotspots and plans Order hotspots and the plans for your top destinations before the season. Each hotspot arrives with a RoamWorks eSIM installed. Trigger Before the season Measure Hotspots in stock per desk 02 / Step Set the rate and hand over Set the rental rate and the deposit, note the hotspot number, and add it to the booking or the rental contract. Hand it over with the charger. No phone check. Trigger A guest books a car or a stay Measure Hotspots out per 100 bookings 03 / Step Support the trip The plan starts on the first connection. The group joins over Wi-Fi, up to 10 devices. The desk answers the first question, and RoamWorks handles the plan and the network. Trigger The trip starts Measure Support contacts per 100 rentals 04 / Step Reset for the next guest The guest returns the hotspot at the desk. Staff charge it and add a new eSIM or a SIM pack for the next guest. The used plan does not get more data. Trigger The hotspot comes back Measure Days between rentals What you get What you get. 01 / Included Up to 10 devices on one plan Phones, tablets, and laptops join the hotspot Wi-Fi at about 3 to 10 m. A family, a car, or a small team shares one plan. 02 / Included No phone check Any device with Wi-Fi joins, also a locked phone or a phone without eSIM. The hotspot holds the plan, not the phone. 03 / Included eSIM inside, SIM slot too Each hotspot arrives with a RoamWorks eSIM installed. The unlocked 3G and 4G device also takes a RoamWorks SIM pack. 04 / Included Sell it or rent it out Sell the hotspot with a plan, or rent it for the trip and take it back. You set the price, the rental rate, and the deposit. 05 / Included A new plan for each trip The next trip gets a new eSIM or a SIM pack. The same eSIM cannot get more data. 06 / Included Pocket 4G, 3000mAh A Cat4 4G radio with up to 150 Mbps download and 50 Mbps upload, and a 3000mAh battery. Charge it for 4 hours before the first use. Fit check Will it work with the phone? Two checks decide the format. eSIM support varies by model and region; confirm it in the phone settings. Is the phone unlocked? Yes No Does it support eSIM? Yes No Not sure Choose both answers to see the right format. Compare the formats → Needs and limits What it needs. What it does not do. It needs A RoamWorks plan for the destination. Power: a 4-hour first charge, then charge the hotspot between trips. Your own rental terms: the rate, the deposit, and the return. Devices with Wi-Fi: phones, tablets, and laptops. It does not No calls or SMS. The plans are data only. No signal where the local mobile networks do not reach, and no data at sea. The same eSIM cannot get more data. The next trip gets a new eSIM or a SIM pack. RoamWorks does not run your rentals. Your desk hands over the hotspot and takes it back. Where it fits Where it fits. Each deep-dive shows it at work for one buyer. Use case One hotspot for the camper route Add one hotspot to a camper rental, match the plan to the route, and keep the devices of the family online without a phone check. Explore → Use case One hotspot for the family booking Add one hotspot to a family booking, hand it over at the branch with the documents, and keep the devices of the group online. Explore → Use case One hotspot for the club road trip Offer one hotspot with the road trip at the club office. The phones, tablets, and laptops of the family share one plan, with no phone check. Explore → Use case SIM packs at the hotel front desk Keep SIM packs behind the front desk, ask at check-in, check the phone, and charge the pack to the room. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. First order From first call to first order. Start with one desk and a few hotspots, then add more as they go out. 01 Talk to sales Tell us who travels with you: guests at the desk, cars, coaches, or your own team, and where they go. 02 Pick hotspots and plans Choose the number of hotspots and the plans for your top destinations. Each hotspot arrives with a RoamWorks eSIM installed. 03 Set your price or rate Decide to sell, to rent, or both. Then set the price, the rental rate, and the deposit. 04 Hand over the first one Staff follow the one-page guide: charge, hand over, take back, and add the next plan. Start a pilot Answers Before you start What to know before the first order. Last updated 28 October 2026 · Reviewed by Roamworks Does the phone need to be unlocked? No. A phone joins the hotspot over Wi-Fi, so a locked phone or a phone without eSIM gets data too. The hotspot holds the plan. How many devices can share one hotspot? Up to 10 phones, tablets, and laptops at the same time. They share the data of one plan. How does a hotspot get more data? With a new plan: a new RoamWorks eSIM on the hotspot, or a SIM pack in its slot. The same eSIM cannot get more data today. Can we rent hotspots to our guests? Yes. Rent a hotspot for the trip and take it back at the desk. You set the rental rate, the deposit, and the return terms. Each new rental gets a new plan. Where does the hotspot work? Where its RoamWorks plan covers the destination and a local mobile network reaches. At sea, use the ship Wi-Fi. What are the hotspot specs? 4G LTE Cat4, up to 150 Mbps download and 50 Mbps upload, a 3000mAh battery, and Wi-Fi for up to 10 devices at about 3 to 10 m. The device is 98 × 58 × 15 mm, unlocked for 3G and 4G, takes an eSIM and a SIM pack, and needs a 4-hour charge before the first use. The network and the signal set the real speed. Who handles support? Your desk answers the first question. RoamWorks handles the plan, the activation, and the network. More products The rest of the catalogue. All products SIM packs A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. The traveler is online on arrival. Explore → Digital vouchers A one-time code for an eSIM plan, sent by email or placed in the customer account. The traveler redeems it, checks the phone, and installs the eSIM. You hold no stock and print nothing. Explore → Self-service points A QR stand in an arrival hall, a station, or a port. The traveler joins the free Wi-Fi, scans, checks the phone, pays, and installs the eSIM on the spot. No staff and no stock. Explore → --- ## eSIM for online travel agencies and booking platforms URL: https://roamworks.io/solutions/online-travel-agencies/ Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Home / Solutions / Online travel agencies Travel and tourism eSIM for online travel agencies and booking platforms Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Short answer: Your confirmation page already knows the destination and the dates. Add a data plan that fits the trip, without sending the guest to another store. The guest pays in your checkout and gets the QR before departure. Talk to sales See the flow ↓ At booking confirmation eSIM in your own checkout You set the retail price The flow The booking is confirmed. The data offer comes next. Four places to put the offer. Pick one to see it in your flow. 01 Confirmation add-on Booking paid + 02 Pre-trip reminder Departure near and no eSIM + 03 Multi-country bundle Itinerary covers two or more countries + 04 Member data perk Member opens the rewards page + 01 / Step Confirmation add-on Show one to three plans for the booked trip on the confirmation page and email. The guest pays in the OTA checkout. Trigger Booking paid Measure Attach rate and revenue per booking 02 / Step Pre-trip reminder Send one email or app message before departure. The link opens a checkout with the trip already filled in. Trigger Departure near and no eSIM Measure Conversion per send and support contacts per 100 orders 03 / Step Multi-country bundle Offer one regional plan when the itinerary crosses borders. The guest installs once and keeps the same plan. Trigger Itinerary covers two or more countries Measure Multi-country attach rate and refund rate 04 / Step Member data perk Let members redeem points for data or add it to a member rate. The code arrives in the account. Trigger Member opens the rewards page Measure Redemption rate and repeat rate The offer A focused offer for this buyer. Your confirmation page already knows the destination and the dates. Add a data plan that fits the trip, without sending the guest to another store. The guest pays in your checkout and gets the QR before departure. 01 Trip-matched plan card for the confirmation page and pre-trip email. 02 API for catalogue, order, and webhook events. Hosted checkout as a fallback. 03 Order, attach-rate, destination-mix, and install-status view. Measure Three numbers to review in a pilot. Attach rate on eligible bookings Ancillary revenue per booking Install completion before departure Recommended setup The products behind it. Lead with eSIM API Add eSIM to your product with one API. See eSIM API → Add next White-label eSIM A co-branded eSIM store for large platforms. See White-label eSIM → What to pass Destination Dates Order reference Locale Currency Who buys / who runs it Buyer VP or Head of Ancillary Revenue Runs it Product manager for checkout and post-booking Good to know Keep the OTA checkout. Do not add a full store inside the booking path. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-api eSIM in the booking flow Match plans to the booking through the eSIM API, charge them in your checkout, and send the QR before departure. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Map Map destination, dates, order reference, locale, and currency. 02 Pilot Pilot one market with three plans on the confirmation page. 03 Extend Add pre-trip email and multi-country bundles. Review attach and support. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can we show only plans for the booked trip? Yes. Pass the destination, dates, and order reference, and show one to three plans that fit. Can we keep our checkout and payment? Yes. The API returns the plans and order status. The guest stays in your checkout. Who handles install support and refunds? Define the first-line owner and the refund window before launch. The API supports order lookup. Can we start with one market? Yes. Pilot one market with three plans and review attach rate and support contacts. Related Compare the next solution. Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → Travel and tourism Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. Explore → --- ## eSIM for airlines and in-flight journeys | RoamWorks URL: https://roamworks.io/solutions/airlines/ Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Home / Solutions / Airlines Travel and tourism eSIM for airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Short answer: Use the PNR itinerary to offer one plan at booking, check-in, or in the app. The passenger installs before departure and stays in the airline channel. Talk to sales See the flow ↓ Booking, check-in, and arrival eSIM in your own channels You set the retail price The flow The flight lands. The data is ready. Four moments in the trip where passengers buy data. Pick one to see it in your flow. 01 Book data with the seat Seat and bag page for an international itinerary + 02 Check-in install Check-in opens + 03 Onboard arrival offer Passenger opens the onboard portal + 04 Miles that land Member opens the rewards catalogue + 01 / Step Book data with the seat Map the PNR country and connection points to one local or regional plan. Add it to the booking in the booking currency. Trigger Seat and bag page for an international itinerary Measure Attach rate on eligible direct bookings 02 / Step Check-in install Show the bought plan and an install step in the check-in email, app, or boarding pass. Trigger Check-in opens Measure Install completion before security 03 / Step Onboard arrival offer Offer arrival data in the onboard portal. Take card or miles and queue provisioning for landing. Trigger Passenger opens the onboard portal Measure Portal conversion and installs after landing 04 / Step Miles that land List data awards at miles or miles plus cash. Fulfil by API and put the QR in the member account. Trigger Member opens the rewards catalogue Measure Redemptions per 1,000 active members and repeat rate The offer A focused offer for this buyer. Use the PNR itinerary to offer one plan at booking, check-in, or in the app. The passenger installs before departure and stays in the airline channel. 01 Itinerary mapping: local plan for one country, regional plan for a multi-country route. 02 Three placements: booking path, check-in and boarding pass, and loyalty catalogue. 03 Order visibility: install link, order status, support split, and refund path. Measure Three numbers to review in a pilot. Attach rate on eligible direct bookings Install completion before departure Ancillary revenue per eligible booking Recommended setup The products behind it. Lead with eSIM API Add eSIM to your product with one API. See eSIM API → Add next White-label eSIM A co-branded eSIM store for large platforms. See White-label eSIM → What to pass PNR Itinerary Channel Fare brand Passenger email Who buys / who runs it Buyer CCO or VP Commercial Runs it Head of Ancillary Products Good to know Data-only. Check the route list. Onboard Wi-Fi is a separate service. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-api eSIM next to the seat Map the itinerary to one plan, sell it next to the seat and the bag, and deliver the install step at check-in. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Scope one route group and one direct channel. 02 Pilot Pilot a small plan set with a clear support split. 03 Extend Review attach and install data. Add loyalty and onboard. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does the passenger keep their number? Yes. Travel plans are data-only. The passenger keeps the usual number. Can we use the PNR and fare brand? Yes, if the airline passes the itinerary and channel data to the offer. Who handles refunds and failed installs? Define the split before launch. The API supports order lookup. Can we start without a PSS change? Yes. Use an app or confirmation link with a separate order. Plan for a deeper integration later. Related Compare the next solution. Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → Travel and tourism Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Explore → --- ## eSIM and SIM packs for rail and coach operators | RoamWorks URL: https://roamworks.io/solutions/rail-coach/ Add a data plan to the e-ticket for lines that cross a border or end at an airport. Keep SIM packs at the ticket desk for passengers who buy on the day. Home / Solutions / Rail and coach Travel and tourism eSIM and SIM packs for rail and coach operators Add a data plan to the e-ticket for lines that cross a border or end at an airport. Keep SIM packs at the ticket desk for passengers who buy on the day. Short answer: Your e-ticket already knows the line, the date, and the countries on the route. Add one plan that fits the trip to the confirmation page and the e-ticket email, and keep SIM packs at the ticket desk for walk-up passengers. The passenger pays in your checkout or at the desk. Talk to sales See the flow ↓ E-ticket, app, and ticket desk One plan for the whole line You set the retail price The flow The ticket is booked. The data rides along. Four places to add data to a trip: the booking confirmation, the reminder before departure, the ticket desk, and the airport line ticket. 01 E-ticket add-on Ticket paid for a line that crosses a border + 02 Departure reminder Departure in 24 hours and no plan + 03 Ticket desk SIM pack Walk-up passenger asks for data + 04 Airport line arrival Visitor buys an airport line ticket + 01 / Step E-ticket add-on Show one plan for the countries on the line on the confirmation page and in the e-ticket email. The passenger pays in your checkout. Trigger Ticket paid for a line that crosses a border Measure Attach rate on cross-border tickets 02 / Step Departure reminder Send one app message or email the day before departure. The link opens a checkout with the line and the dates filled in. Trigger Departure in 24 hours and no plan Measure Orders per send and installs before departure 03 / Step Ticket desk SIM pack Keep SIM packs for the top destinations at the ticket desk. Staff check the phone and hand over a pack with the ticket. Trigger Walk-up passenger asks for data Measure Packs sold per desk 04 / Step Airport line arrival Offer a local plan with the airport train or coach ticket in the app. The visitor installs on the airport Wi-Fi before the ride into town. Trigger Visitor buys an airport line ticket Measure Attach rate on airport line tickets The offer A focused offer for this buyer. Your e-ticket already knows the line, the date, and the countries on the route. Add one plan that fits the trip to the confirmation page and the e-ticket email, and keep SIM packs at the ticket desk for walk-up passengers. The passenger pays in your checkout or at the desk. 01 A plan card for cross-border and airport lines on the confirmation page and in the e-ticket email. 02 API or hosted checkout in the app and web booking path. 03 SIM packs for the top destinations at the ticket desk. Measure Three numbers to review in a pilot. Attach rate on cross-border tickets Installs before departure Packs sold per ticket desk Recommended setup The products behind it. Lead with eSIM API Add eSIM to your product with one API. See eSIM API → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Line Countries on the route Travel dates Booking reference Who buys / who runs it Buyer Head of Ancillary Revenue or Commercial Director Runs it Product manager for booking and e-tickets, with station retail Good to know Keep your booking checkout. Ticket platforms that resell your seats join through the OTA setup. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. qr-stands Wi-Fi login and screens on long trips On a long coach, train, or ferry trip, show the plan for the next country after the Wi-Fi login and on screens. Explore → esim-api eSIM on the e-ticket Match the line to one plan, sell it in your ticket checkout, and put the install step in the e-ticket. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Map Map the lines that cross a border or end at an airport, and the desks that sell tickets. 02 Pilot Pilot two cross-border lines in the e-ticket email and one ticket desk. 03 Extend Add the departure reminder and more lines. Review attach and support each month. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Which lines should get the offer? Start with lines that cross a border or end at an airport. Domestic lines with mostly local passengers rarely need a plan. Does one plan cover a line through several countries? Yes. A regional plan covers the countries on the line, so the passenger installs once before departure. What do we earn? You buy at a partner price and set the retail price. Commercial terms are agreed privately. Does the plan work during the trip? Yes, on the mobile networks along the route. The signal can drop in tunnels and remote areas, so the passenger installs before departure. Related Compare the next solution. Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → Travel and tourism Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Explore → Travel and tourism Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Explore → --- ## SIM and eSIM for hotels and vacation rentals | RoamWorks URL: https://roamworks.io/solutions/hotels/ Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Home / Solutions / Hotels and rentals Travel and tourism SIM and eSIM for hotels and vacation rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Short answer: Keep RoamWorks SIM packs at the front desk for the guests who ask, and add an eSIM voucher to the arrival email for the guests who plan ahead. The guest pays at the desk or on the folio. Talk to sales See the flow ↓ Pre-arrival and check-in SIM packs and eSIM vouchers You set the retail price The flow Arrive connected. Do not search for Wi-Fi. Four moments where guests buy data. Pick one to see it in your flow. 01 Pre-arrival email Direct booking from another country + 02 Front desk SIM pack Guest asks at check-in + 03 Self check-in rental Arrival message two days before check-in + 04 Group block Signed group contract + 01 / Step Pre-arrival email Add an eSIM voucher offer for the destination and stay dates one week and two days before arrival. Trigger Direct booking from another country Measure Attach rate and activation before arrival 02 / Step Front desk SIM pack When a guest asks for a local SIM, staff check the phone and sell a SIM pack from stock. The guest pays on the folio or card. Trigger Guest asks at check-in Measure Packs sold per eligible arrival and handle time 03 / Step Self check-in rental Put an eSIM voucher link next to the door code in the arrival message. Trigger Arrival message two days before check-in Measure Guest messages per stay and activation 04 / Step Group block Order one labelled SIM pack per attendee for the group dates, or send one eSIM voucher each. Trigger Signed group contract Measure Group attach and activation The offer A focused offer for this buyer. Keep RoamWorks SIM packs at the front desk for the guests who ask, and add an eSIM voucher to the arrival email for the guests who plan ahead. The guest pays at the desk or on the folio. 01 RoamWorks SIM packs for your country at the front desk. 02 eSIM voucher in the arrival email for guests who plan ahead. 03 One report for packs sold, orders, and voucher redemption. Measure Three numbers to review in a pilot. Attach rate per eligible arrival Packs sold per 100 foreign arrivals Ancillary revenue per occupied room Recommended setup The products behind it. Lead with SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Add next Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Property Arrival date Stay dates Guest email Booking source Who buys / who runs it Buyer GM, owner, or regional commercial director Runs it Guest experience or ancillary revenue Good to know Start with a small stock. OTA guest contact data is limited, so start eSIM offers with direct bookings. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. sim-packs SIM packs at the hotel front desk Keep SIM packs behind the front desk, ask at check-in, check the phone, and charge the pack to the room. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Tag Tag direct bookings by guest origin and arrival date. 02 Place Stock packs at the desk. Send the eSIM offer one week and two days before arrival. 03 Review Review packs sold, orders, and support contacts each week. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can we sell to guests who booked through an OTA? Yes, at the desk with a SIM pack. For eSIM offers before arrival, start with direct bookings, because OTA guest contact data is limited. Should we offer a SIM pack or an eSIM? Offer both. A SIM pack suits a guest at the desk with an unlocked phone. An eSIM suits a guest who plans before travel. What if the phone is locked? A locked phone does not accept a SIM pack or an eSIM from another carrier. Check before sale. Point the guest to the hotel Wi-Fi. How many packs should we hold? Start with packs for your own country, for guests who arrive without data. Then reorder the packs that sell. Related Compare the next solution. Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → Travel and tourism Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. Explore → Travel and tourism Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Explore → --- ## SIM and eSIM for tour operators | RoamWorks URL: https://roamworks.io/solutions/tour-operators/ Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Home / Solutions / Tour operators Travel and tourism SIM and eSIM for tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Short answer: Match the itinerary countries and dates. Order one labelled SIM pack per traveler for the welcome pack, or send one eSIM voucher with the final documents. The guide keeps spare packs for arrival. Talk to sales See the flow ↓ Final documents and arrival Group SIM packs and eSIM vouchers You set the retail price The flow Put data in the package, not on the traveler to-do list. Four moments where travelers get data. Pick one to see it in your flow. 01 Group welcome pack Final payment or document release + 02 Package add-on Package booked + 03 Arrival rescue Arrival day and the traveler has no data + 04 Free-day extra data Free day or data threshold + 01 / Step Group welcome pack Order one labelled SIM pack per traveler from the departure list, matched to the itinerary countries and dates. Trigger Final payment or document release Measure Packs active on arrival and support tickets per departure 02 / Step Package add-on Offer data when the client books the package, on your site, by phone, or through an agency. The one-time code goes out with the final documents. Trigger Package booked Measure Attach rate and activation rate 03 / Step Arrival rescue The guide checks the phone and hands over a spare SIM pack for a late booking or a failed eSIM install. Trigger Arrival day and the traveler has no data Measure Time to connect and escalations per departure 04 / Step Free-day extra data Send a link to an extra eSIM in the tour app or chat before a free day. Trigger Free day or data threshold Measure Extra eSIM attach rate and connectivity rating The offer A focused offer for this buyer. Match the itinerary countries and dates. Order one labelled SIM pack per traveler for the welcome pack, or send one eSIM voucher with the final documents. The guide keeps spare packs for arrival. 01 One labelled SIM pack per traveler from the departure list. 02 eSIM vouchers with the final documents for phones that support eSIM. 03 Spare packs for the guide, for late bookings and failed installs. Measure Three numbers to review in a pilot. Packs and vouchers active on arrival Support tickets per departure Attach rate on eligible bookings Recommended setup The products behind it. Lead with SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Add next Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Departure list Itinerary countries Dates Traveler email Who buys / who runs it Buyer Commercial Director or COO Runs it Head of Product or Operations Good to know Check that each phone is unlocked. Define late booking, no-show, and spare pack rules. Do not print the eSIM QR. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. sim-packs Labelled SIM packs for group departures Turn the departure list into one order: a labelled SIM pack or an eSIM voucher for each traveler. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Send Send the departure list with itinerary countries and dates. 02 Pack Match plans and order one pack or voucher per traveler. 03 Track Track activation and support before the next departure. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can we order packs for a whole departure? Yes. Send the departure list. Each traveler gets a labelled pack with the plan for the itinerary. What happens to a late booking or a missed email? Give the guide spare packs, or reissue an eSIM voucher from your team. Define the rule before the departure. Who handles a failed install during the tour? Define the guide or support path. A spare SIM pack is a quick fallback for a failed eSIM install. Do we need paper vouchers? No. eSIM vouchers go by email or to the traveler account. The SIM pack is the only physical item. Related Compare the next solution. Travel and tourism Travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. Explore → Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → Travel and tourism Cruise and ferries Offer port-day data that matches the sailing. Send an eSIM voucher before travel, or sell SIM packs at the terminal and on board. Explore → --- ## SIM and eSIM for travel agencies | RoamWorks URL: https://roamworks.io/solutions/travel-agencies/ Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. Home / Solutions / Travel agencies Travel and tourism SIM and eSIM for travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. Short answer: The advisor offers data when the client books and records the answer on the booking. A phone that supports eSIM gets a one-time code with the final documents. A phone with only a SIM slot gets a SIM pack at the branch. Both go on your invoice, at your price. Talk to sales See the flow ↓ Quote, documents, and pickup eSIM vouchers and SIM packs You set the retail price The flow Add data to the quote, next to the insurance. Four moments to add data to a trip: the quote, the final documents, the document pickup, and the last-minute trip. Pick one to see it. 01 At the booking Quote or deposit + 02 Final documents Final documents sent + 03 Branch handover Client picks up the documents + 04 Last-minute trip Departure within a week + 01 / Step At the booking The advisor offers data on the quote, next to the insurance and the transfer, and records yes or no on the booking. Trigger Quote or deposit Measure Attach rate per booking 02 / Step Final documents The one-time code goes by email with the final documents, about four weeks before departure. The client installs at home on Wi-Fi. Trigger Final documents sent Measure Codes redeemed before departure 03 / Step Branch handover A phone with only a SIM slot gets a SIM pack from branch stock. The advisor checks the phone and hands over the pack with the documents. Trigger Client picks up the documents Measure Packs sold per branch 04 / Step Last-minute trip The client books a trip that leaves in days. The advisor checks the phone, then sends the code at once or hands over a SIM pack on the spot. Trigger Departure within a week Measure Travelers online on arrival The offer A focused offer for this buyer. The advisor offers data when the client books and records the answer on the booking. A phone that supports eSIM gets a one-time code with the final documents. A phone with only a SIM slot gets a SIM pack at the branch. Both go on your invoice, at your price. 01 eSIM voucher on the quote, with the one-time code in the final documents. 02 RoamWorks SIM packs at the branch for phones with only a SIM slot. 03 Vouchers and packs on one invoice, at your retail price. Measure Three numbers to review in a pilot. Attach rate per booking Codes redeemed before departure Packs sold per branch Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Destination Travel dates Travelers Client email Phone format Who buys / who runs it Buyer Agency owner, or the commercial lead of an agency group Runs it Branch manager, or the lead of a home-based team Good to know Data only, with no local number. Check the phone before the sale. Ask each traveler, and never pre-tick the box. Check the local rules for SIM sales at the branch. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. sim-packs SIM packs at the agency branch Check the phone at the booking, set a SIM pack aside for a phone with only a SIM slot, and hand it over with the documents. Explore → esim-vouchers eSIM vouchers from the travel advisor Offer data on the quote next to the insurance, record the answer on the booking, and send the one-time code with the final documents. Explore → mobile-hotspot One hotspot for the family booking Add one hotspot to a family booking, hand it over at the branch with the documents, and keep the devices of the group online. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 File Read the destination, the dates, the travelers, and their phones from the booking file. 02 Send Send the codes with the final documents. Hand over SIM packs at the branch. 03 Review Review the attach rate and the help requests of each branch every month. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks How does the advisor check the phone? Ask two questions at the booking: is the phone unlocked, and does it support eSIM? A phone with only a SIM slot gets a SIM pack. A locked phone gets no sale until it is unlocked. Can a home-based advisor sell it? Yes. A home-based advisor sends eSIM vouchers by email, and can keep a few SIM packs for the clients they meet. No pack goes by mail. Does the client get a local number? No. The plan is data only. Calls and messages work through apps on the data. Who helps the traveler with the install? The partner agreement sets the split. For example, you answer questions about the booking, and RoamWorks handles activation and the network. Related Compare the next solution. Travel and tourism Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Explore → Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → Finance Travel insurance Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. Explore → --- ## SIM and eSIM for study abroad and language schools URL: https://roamworks.io/solutions/study-abroad/ Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. Home / Solutions / Study abroad Education SIM and eSIM for study abroad and language schools Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. Short answer: The student adds an eSIM voucher to the course extras, and the one-time code goes out with the pre-arrival email. Reception keeps SIM packs for phones without eSIM, junior groups get labelled packs through the group leader, and a course longer than 30 days gets a new eSIM for each further period. Talk to sales See the flow ↓ Course extras and reception eSIM vouchers and SIM packs A new eSIM every 30 days The flow Data from the airport to the first class. Four moments to add data to a course: the booking, the welcome day, the junior group, and the semester. Pick one to see it. 01 Pre-arrival pack Course booked + 02 Welcome day Student arrives without data + 03 Junior group Group list fixed + 04 Semester stay Course over 30 days + 01 / Step Pre-arrival pack Offer data next to the airport transfer when the student books. The one-time code goes out with the pre-arrival email, so the student installs before the flight. Trigger Course booked Measure Activation before the first class 02 / Step Welcome day Staff check the phone at reception and hand over a SIM pack from stock. The student pays at the desk or on the course invoice. Trigger Student arrives without data Measure Packs sold per new student 03 / Step Junior group Send the one-time codes to the parents and the group leaders, never to the students. Phones without eSIM get a labelled SIM pack through the leader. Trigger Group list fixed Measure Group online on arrival 04 / Step Semester stay Start with a 30-day eSIM and offer a new one before each period ends, until the course ends or the student has a local line. Trigger Course over 30 days Measure New eSIMs per student The offer A focused offer for this buyer. The student adds an eSIM voucher to the course extras, and the one-time code goes out with the pre-arrival email. Reception keeps SIM packs for phones without eSIM, junior groups get labelled packs through the group leader, and a course longer than 30 days gets a new eSIM for each further period. 01 eSIM voucher in the course extras, with the code in the pre-arrival email. 02 RoamWorks SIM packs at reception, and labelled packs for junior groups. 03 A 30-day eSIM, and a new one for each further period of the course. Measure Three numbers to review in a pilot. Activation before the first class Attach rate per booking New eSIMs per long-stay student Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Destination Course start and end dates Student or parent email Phone format Group lists Who buys / who runs it Buyer School director, agency owner, or head of international programs Runs it Student services, admissions, or the welcome team Good to know Data only, with no local number. Codes for students under 18 go to a parent or the group leader. Check the local rules for SIM sales at reception. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM vouchers in the pre-arrival pack Offer data next to the airport transfer when the student books, send the one-time code with the pre-arrival email, and keep SIM packs at reception for phones without eSIM. Explore → esim-vouchers Long stays, a new eSIM every 30 days A new 30-day eSIM for each period of a semester, a ship crew contract, or a long assignment. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Plan Match each intake to a plan by destination and course length. 02 Send Add data to the course extras and the pre-arrival email. Stock packs at reception. 03 Follow up Offer the next eSIM before each period ends, then review each intake. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does it replace a local phone number? No. The plan is data only. A student who needs a local number for forms or a bank still gets a local line. The plan covers the weeks before it. What about courses longer than 30 days? Start with a 30-day eSIM. Each further 30 days is a new eSIM, with no limit on the number. The student installs the next one before the current plan ends. Can parents buy for a student under 18? Yes. The code goes to the parent or the group leader, not to the student. Follow your phone rules for junior courses and the consent rules of each market. What if the phone is locked? A locked phone does not accept a SIM pack or an eSIM from another network. Check the phone before sale, and point the student to the school Wi-Fi. Related Compare the next solution. Education Universities Send international students a one-time eSIM code with the arrival guide, and keep SIM packs at the welcome desk. They land with data on day one. Explore → Education Exchange and au pair Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line. Explore → Education School trips Data for every trip leader, and for each student whose parent opts in. The one-time code goes to the parent, and labelled SIM packs travel with the trip leader. Explore → --- ## SIM and eSIM for universities | RoamWorks URL: https://roamworks.io/solutions/universities/ Send international students a one-time eSIM code with the arrival guide, and keep SIM packs at the welcome desk. They land with data on day one. Home / Solutions / Universities Education SIM and eSIM for universities Send international students a one-time eSIM code with the arrival guide, and keep SIM packs at the welcome desk. They land with data on day one. Short answer: The international office sends a one-time code with the arrival guide, so each student installs before the flight. The welcome desk keeps SIM packs for phones without eSIM, and outbound exchange students get a plan for their host country. The data covers the first weeks, until the student has a local line. Talk to sales See the flow ↓ Arrival guide and welcome desk eSIM vouchers and SIM packs A welcome gift or a paid plan The flow Every new student online from the arrival hall. Four moments to connect new students: the arrival guide, the welcome point, the orientation desk, and outbound exchange. Pick one to see it. 01 Arrival guide Arrival guide sent + 02 Airport welcome point Arrival days + 03 Orientation desk Orientation week + 04 Outbound exchange Exchange place confirmed + 01 / Step Arrival guide Send the one-time code with the arrival guide, two weeks before the term. The student installs on Wi-Fi at home. Trigger Arrival guide sent Measure Codes redeemed before the flight 02 / Step Airport welcome point On the arrival days, a student who did not install gets help at the welcome point, and a phone without eSIM gets a SIM pack. Trigger Arrival days Measure Students online at the welcome point 03 / Step Orientation desk The orientation desk checks the phone and hands over a SIM pack from stock. A locked phone gets the campus Wi-Fi. Trigger Orientation week Measure Packs handed out per intake 04 / Step Outbound exchange Students who go abroad for a term get a 30-day plan for their host country, and a new eSIM for each further period until they have a local line. Trigger Exchange place confirmed Measure Outbound students online on arrival The offer A focused offer for this buyer. The international office sends a one-time code with the arrival guide, so each student installs before the flight. The welcome desk keeps SIM packs for phones without eSIM, and outbound exchange students get a plan for their host country. The data covers the first weeks, until the student has a local line. 01 A one-time eSIM code in the arrival guide, before the flight. 02 RoamWorks SIM packs at the welcome desk for phones without eSIM. 03 A plan for each host country of outbound exchange students. Measure Three numbers to review in a pilot. Codes redeemed before the flight Students online at the welcome point Packs handed out per intake Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Campus country Arrival dates Student email Phone format Who buys / who runs it Buyer Director of the international office or of global engagement Runs it International student services or the arrival team Good to know Data only, with no local number. A long stay needs a local line later. Check the local rules for SIM sales at the welcome desk. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers Welcome data for international students Send the one-time code with the arrival guide, help at the orientation desk, and hand out SIM packs for phones without eSIM. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Plan List the arrival days of the intake and the phones without eSIM. 02 Send Send the codes with the arrival guide, and stock packs for the welcome desk. 03 Review Review the codes redeemed and the packs handed out after each intake. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does it replace a local phone number? No. The plan is data only. It covers the first weeks, until the student opens a local line for a bank, a lease, or a job. Who pays for the welcome data? You choose. The university gives the first plan as a welcome gift at a partner price, or the student buys it in the student portal. What about a phone with no eSIM? The welcome desk hands over a SIM pack after a phone check. A locked phone gets neither, so point the student to the campus Wi-Fi. Can outbound exchange students use it too? Yes. The plan follows the host country of the exchange, with a new eSIM for each further 30 days, until the student has a local line. Related Compare the next solution. Education Study abroad Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. Explore → Education Exchange and au pair Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line. Explore → Education School trips Data for every trip leader, and for each student whose parent opts in. The one-time code goes to the parent, and labelled SIM packs travel with the trip leader. Explore → --- ## SIM and eSIM for school trips | RoamWorks URL: https://roamworks.io/solutions/school-trips/ Data for every trip leader, and for each student whose parent opts in. The one-time code goes to the parent, and labelled SIM packs travel with the trip leader. Home / Solutions / School trips Education SIM and eSIM for school trips Data for every trip leader, and for each student whose parent opts in. The one-time code goes to the parent, and labelled SIM packs travel with the trip leader. Short answer: The trip leader's phone is the contact for the whole group, so every leader gets data. A student gets data only when a parent opts in, and the one-time code goes to the parent, never to the student. A phone without eSIM gets a labelled SIM pack that the trip leader hands out. Talk to sales See the flow ↓ Trip letter and departure day Codes to parents Packs with the trip leader The flow Trip leaders stay reachable, and parents opt in. Four moments of a school trip: the trip letter, the codes to parents, the leader pack, and a failed install. Pick one to see it. 01 Trip letter opt-in Trip letter sent + 02 Codes to parents Final trip letter + 03 Leader pack Departure day + 04 Failed install During the trip + 01 / Step Trip letter opt-in The trip letter asks each parent to opt in to data for the child. There is no pre-ticked box, and the answer goes on the trip list. Trigger Trip letter sent Measure Opt-ins per trip 02 / Step Codes to parents The one-time code goes to the parent with the final trip letter, never to the student. The parent installs it at home on Wi-Fi. Trigger Final trip letter Measure Codes installed before departure 03 / Step Leader pack The trip leader gets an eSIM, the trip list with the format of each student, and labelled SIM packs for phones without eSIM. Trigger Departure day Measure Group online on arrival 04 / Step Failed install The trip leader keeps two spare SIM packs for a failed install or a replacement phone during the trip. Trigger During the trip Measure Help requests per trip The offer A focused offer for this buyer. The trip leader's phone is the contact for the whole group, so every leader gets data. A student gets data only when a parent opts in, and the one-time code goes to the parent, never to the student. A phone without eSIM gets a labelled SIM pack that the trip leader hands out. 01 An eSIM voucher for each trip leader. 02 A one-time code to each parent who opts in. 03 Labelled SIM packs, and two spares, with the trip leader. Measure Three numbers to review in a pilot. Opt-ins per trip Codes installed before departure Help requests per trip Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Destination Trip dates Group list Parent email Phone format Who buys / who runs it Buyer Head teacher, trip coordinator, or the owner of a student tour operator Runs it The trip leader or the operations team Good to know Codes for students under 18 go to a parent. Your school phone rules apply on the trip. Data only, with no local number. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM for school trips, with codes to parents Ask parents to opt in, send each code to the parent, give every trip leader data, and pack labelled SIM packs. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Ask Ask the parents to opt in with the trip letter. 02 Send Send the codes to the parents and the trip leaders, and pack the labelled SIM packs. 03 Review Review the opt-ins and the help requests after each trip. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does every student need data? No. The trip leader's phone is the contact for the group. A student gets data only when a parent opts in. Who gets the code of a student under 18? The parent. The code never goes to the student, and the parent installs it at home. What if a phone has no eSIM? The trip leader hands out a labelled SIM pack on departure day. A locked phone gets neither, and the student stays in touch through the trip leader. Do our phone rules still apply? Yes. Your school rules on phones apply on the trip. Data does not change who may use a phone, or when. Related Compare the next solution. Education Study abroad Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. Explore → Education Universities Send international students a one-time eSIM code with the arrival guide, and keep SIM packs at the welcome desk. They land with data on day one. Explore → Travel and tourism Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Explore → --- ## SIM and eSIM for exchange and au pair programs | RoamWorks URL: https://roamworks.io/solutions/exchange-programs/ Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. Home / Solutions / Exchange and au pair Education SIM and eSIM for exchange and au pair programs Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line. Short answer: Participants land in a new country and must reach the host family, the local coordinator, and home. The one-time code goes out with the pre-departure pack, and for a participant under 18 it goes to a parent. The arrival orientation keeps SIM packs for phones without eSIM, and a new eSIM covers each further 30 days until the participant has a local line. Talk to sales See the flow ↓ Pre-departure pack and orientation Codes to parents for minors A new eSIM every 30 days The flow From the arrival gate to the host family, online. Four moments of an exchange: the pre-departure pack, the arrival day, the arrival orientation, and the weeks until the local line. Pick one to see it. 01 Pre-departure pack Pre-departure orientation + 02 Arrival and host family Arrival day + 03 Arrival orientation Arrival orientation + 04 Until the local line Plan ends + 01 / Step Pre-departure pack The one-time code goes out with the pre-departure pack. A code for a participant under 18 goes to a parent. Trigger Pre-departure orientation Measure Codes redeemed before the flight 02 / Step Arrival and host family The participant lands with data and messages the host family and the coordinator from the arrival gate. Trigger Arrival day Measure Participants online on arrival 03 / Step Arrival orientation The arrival orientation hands out SIM packs for phones without eSIM, after a phone check. Trigger Arrival orientation Measure Packs handed out per orientation 04 / Step Until the local line Each further 30 days is a new eSIM, until the participant has a local line or the program ends. Trigger Plan ends Measure New eSIMs per participant The offer A focused offer for this buyer. Participants land in a new country and must reach the host family, the local coordinator, and home. The one-time code goes out with the pre-departure pack, and for a participant under 18 it goes to a parent. The arrival orientation keeps SIM packs for phones without eSIM, and a new eSIM covers each further 30 days until the participant has a local line. 01 A one-time code in the pre-departure pack. 02 SIM packs at the arrival orientation for phones without eSIM. 03 A new eSIM for each further 30 days until a local line. Measure Three numbers to review in a pilot. Codes redeemed before the flight Participants online on arrival New eSIMs per participant Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Host country Arrival date Program length Participant or parent email Phone format Who buys / who runs it Buyer Program director or the owner of the agency Runs it Participant services or the arrival orientation team Good to know Data only, with no local number. Codes for participants under 18 go to a parent. Check the local rules for SIM sales at the orientation. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM for exchange arrivals, until the local line Put the code in the pre-departure pack, get each participant online at the arrival gate, and add a new eSIM each 30 days. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Match Match each cohort to a plan by host country and program length. 02 Send Send the codes with the pre-departure pack, and stock packs for the orientation. 03 Follow up Offer the next eSIM before each plan ends, until the local line. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does it replace a local phone number? No. The plan is data only. It covers the arrival weeks, until the participant has a local line. Who gets the code of a participant under 18? A parent. The code never goes to the participant, and the parent installs it before the flight. What about a stay of a year? Start with a 30-day eSIM. Each further 30 days is a new eSIM, with no limit on the number, until the participant has a local line. Can the program pay for the data? Yes. The program buys the first plan at a partner price and gives it to each participant, or the participant buys it in the program portal. Related Compare the next solution. Education Study abroad Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. Explore → Education Universities Send international students a one-time eSIM code with the arrival guide, and keep SIM packs at the welcome desk. They land with data on day one. Explore → Education School trips Data for every trip leader, and for each student whose parent opts in. The one-time code goes to the parent, and labelled SIM packs travel with the trip leader. Explore → --- ## SIM and eSIM for cruise lines and ferries | RoamWorks URL: https://roamworks.io/solutions/cruise-lines/ Offer port-day data that matches the sailing. Send an eSIM voucher before travel, or sell SIM packs at the terminal and on board. Home / Solutions / Cruise and ferries Travel and tourism SIM and eSIM for cruise lines and ferries Offer port-day data that matches the sailing. Send an eSIM voucher before travel, or sell SIM packs at the terminal and on board. Short answer: Offer a RoamWorks port-day plan that matches the sailing. The guest installs an eSIM before travel, or buys a SIM pack at the terminal or in the onboard shop. It works ashore in the listed countries. It does not cover the open sea. Talk to sales See the flow ↓ Boarding email and port day eSIM vouchers and SIM packs You set the retail price The flow Data for the ports on your itinerary. Four moments where guests buy data. Pick one to see it in your flow. 01 Boarding email E-docs issued + 02 Shore excursion Excursion booked + 03 Premium or loyalty Suite, tier upgrade, or package + 04 Ferry ticket Ticket purchase or check-in + 01 / Step Boarding email Send an eSIM voucher for the itinerary countries with a clear no-sea note in the e-docs. Trigger E-docs issued Measure Redemption before embarkation and attach rate 02 / Step Shore excursion Offer a port-day plan for the excursion country in the excursion confirmation. Trigger Excursion booked Measure Add-on conversion and refund rate 03 / Step Premium or loyalty Include a plan in a suite or premium package, or offer a points redemption. Trigger Suite, tier upgrade, or package Measure Activation rate and premium conversion 04 / Step Ferry ticket Sell a SIM pack for the arrival country at the terminal, or offer an eSIM at ticket purchase. Trigger Ticket purchase or check-in Measure Take-up per ticket and activation before boarding The offer A focused offer for this buyer. Offer a RoamWorks port-day plan that matches the sailing. The guest installs an eSIM before travel, or buys a SIM pack at the terminal or in the onboard shop. It works ashore in the listed countries. It does not cover the open sea. 01 Plans for the port countries, checked per sailing. 02 Boarding email voucher, plus SIM packs at the terminal and in the shop. 03 A clear no-sea note and support path. Measure Three numbers to review in a pilot. Attach rate per booking Redemption before embarkation Support contacts per 1,000 guests Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Sailing itinerary Port countries Guest email Booking reference Who buys / who runs it Buyer VP Onboard Revenue or Ancillary Revenue Runs it Guest Experience or Digital Product Good to know It does not cover the open sea. Ship Wi-Fi remains the service at sea. Check tender ports and private islands. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM vouchers for port days Map the ports to one plan, put a one-time voucher in the e-docs, and get guests to redeem before embarkation. The plan works ashore, and ship Wi-Fi covers the sea. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Map Map ports to plans and note any gap. 02 Place Add the offer and install check to the e-docs. 03 Review Review redemption and support after each sailing. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does an eSIM work on a cruise ship at sea? No. A RoamWorks plan uses land networks in the listed countries, so it works in port and ashore. Ship Wi-Fi is the service at sea. Can one plan cover the itinerary? Yes, if a regional plan lists every port country. Add a local plan for a gap. Will it replace onboard Wi-Fi? No. It covers port days and the pre-cruise hotel. Can we sell SIM packs on board? Yes. Stock packs for the port countries in the onboard shop. Check that each guest phone is unlocked. Related Compare the next solution. Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → Finance Travel insurance Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. Explore → --- ## SIM and eSIM for car and camper rentals | RoamWorks URL: https://roamworks.io/solutions/car-rentals/ Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. Home / Solutions / Car and camper rentals Travel and tourism SIM and eSIM for car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. Short answer: Plans follow the rental days and the route. Staff sell a SIM pack at key handover, or the customer adds an eSIM to the booking and installs it before leaving the lot. Talk to sales See the flow ↓ Booking and key handover SIM packs and eSIM vouchers You set the retail price The flow Data for the first drive. Four moments where drivers buy data. Pick one to see it in your flow. 01 Booking add-on Booking confirmed + 02 Counter SIM pack Customer at the desk has no data + 03 Camper route pack Multi-country or one-way route + 04 Long rental or EV Two weeks or more, replacement car, or EV + 01 / Step Booking add-on Add a route-matched eSIM voucher offer beside extras in the booking confirmation and manage booking page. Trigger Booking confirmed Measure Attach rate on direct bookings 02 / Step Counter SIM pack Staff check the phone and sell a SIM pack for the pickup country at key handover. Trigger Customer at the desk has no data Measure Packs sold per rental and activation before the first drive 03 / Step Camper route pack Offer a regional SIM pack or eSIM sized to nights for a multi-country or one-way camper trip. Trigger Multi-country or one-way route Measure Activation before departure and support contacts per 100 rentals 04 / Step Long rental or EV Offer a plan for the full term and list the charging, parking, toll, and work apps it supports. Trigger Two weeks or more, replacement car, or EV Measure Covered days divided by rental days The offer A focused offer for this buyer. Plans follow the rental days and the route. Staff sell a SIM pack at key handover, or the customer adds an eSIM to the booking and installs it before leaving the lot. 01 SIM packs for the pickup country and the main routes at the desk. 02 eSIM voucher in the booking confirmation. 03 Report by station, plan, and pack or voucher status. Measure Three numbers to review in a pilot. Attach rate on eligible rentals Activation before the first drive Support contacts per 100 rentals Recommended setup The products behind it. Lead with SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Add next Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Pickup market Rental dates Route Customer email Booking source Who buys / who runs it Buyer VP Commercial, CRO, or owner Runs it Rental operations Good to know Start with a small stock at each station. Check one-way and cross-border routes. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. sim-packs SIM packs at the rental counter Hand over a SIM pack with the keys. Staff match the plan to the route and add it to the rental agreement. Explore → mobile-hotspot One hotspot for the camper route Add one hotspot to a camper rental, match the plan to the route, and keep the devices of the family online without a phone check. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Map Map pickup markets, routes, and rental lengths to plans. 02 Place Stock packs at the desk and add the eSIM offer to the confirmation email. 03 Review Review packs sold and activations by station each week. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can one plan cover a multi-country camper route? Yes, if a regional plan covers the route. Check the list before sale. Can we sell to a customer who booked through an agent? Yes. Sell a SIM pack at handover, or collect the email and send an eSIM voucher. What if the phone is locked? A locked phone does not accept a SIM pack or an eSIM from another carrier. Check before sale. How many packs should a station hold? Start with the pickup country and the main regional route. Then reorder the packs that sell. Related Compare the next solution. Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → --- ## SIM and eSIM for airport retail and lounges | RoamWorks URL: https://roamworks.io/solutions/airport-retail/ Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Home / Solutions / Airport retail Travel and tourism SIM and eSIM for airport retail and lounges Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Short answer: Put RoamWorks SIM packs for the top routes next to the till, and offer an eSIM voucher for travelers who prefer a digital plan. Staff check the phone before the sale. Talk to sales See the flow ↓ Till, lounge, and delay SIM packs and eSIM vouchers You set the retail price The flow Sell data before the gate. Four moments where travelers buy data. Pick one to see it in your flow. 01 Till attach Traveler buys a travel item and says the phone has no data + 02 Lounge welcome Day pass or premium card entry + 03 Delay recovery Flight delay or cancellation + 04 Arrivals Traveler lands without data + 01 / Step Till attach Ask the destination and trip length. Sell a SIM pack from the shelf, or send a one-time eSIM voucher to the traveler email. Trigger Traveler buys a travel item and says the phone has no data Measure Attach rate and activation on arrival 02 / Step Lounge welcome Add an eSIM voucher to a day pass or premium purchase and send it by email. Trigger Day pass or premium card entry Measure Voucher share of passes and activation in 24 hours 03 / Step Delay recovery Offer a SIM pack or an eSIM for the new route and a support link when a flight is delayed or cancelled. Trigger Flight delay or cancellation Measure Take-up per disrupted flight and support contacts 04 / Step Arrivals Sell SIM packs for the local country to travelers who land without data. Trigger Traveler lands without data Measure Packs sold per arriving flight and first-connection time The offer A focused offer for this buyer. Put RoamWorks SIM packs for the top routes next to the till, and offer an eSIM voucher for travelers who prefer a digital plan. Staff check the phone before the sale. 01 SIM packs for the top routes on a shelf next to the till. 02 eSIM voucher at a staffed desk or in the lounge. 03 Install guide and support link with every sale. Measure Three numbers to review in a pilot. Attach rate Activation on arrival Support contacts per 100 orders Recommended setup The products behind it. Lead with SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Add next Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Destination Trip length Customer email Airport or lounge Who buys / who runs it Buyer Category manager or commercial director Runs it Store or lounge operations Good to know Concession fees and staff time affect the commercial model. Test one site first. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. sim-packs SIM packs at the airport till Hang SIM packs for the top routes next to the till. Staff ask the destination, check the phone, and sell the pack before the gate. A QR stand covers the hours when the shop is closed. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Pick Pick three to five packs for the top routes. 02 Test Set the price and staff script. Test one site. 03 Review Review sales, activations, and support. Add a second site. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can we sell without a POS integration? Yes. Add the SIM packs to the till as a product. eSIM vouchers need no POS link either. What if the phone is locked? A locked phone does not accept a SIM pack or an eSIM from another carrier. Check before sale. What happens to unsold packs or failed vouchers? The partner agreement sets the terms for unsold packs. Define the void and refund rule for vouchers before launch. Which packs should we stock? Start with three to five packs for the top routes from your airport, plus your own country for arrivals. Related Compare the next solution. Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → Travel and tourism Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. Explore → Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → --- ## SIM and eSIM for currency exchange and travel money URL: https://roamworks.io/solutions/currency-exchange/ Sell SIM packs at the counter and eSIM vouchers with online orders. The currency shows where the traveler goes. Home / Solutions / Currency exchange Finance SIM and eSIM for currency exchange and travel money Sell SIM packs at the counter and eSIM vouchers with online orders. The currency shows where the traveler goes. Short answer: Stock RoamWorks SIM packs for the destinations of your top currencies, and add an eSIM voucher to online orders and travel money card loads. The currency shows the destination, and the pickup date shows when the trip starts. The plan is always its own line, apart from the currency. Talk to sales See the flow ↓ Counter, online order, and card load The currency shows the country Its own line on the receipt The flow Money and data for the same trip. Four moments to add data to travel money: the counter, the online order, the pickup reminder, and the card load. Pick one to see it. 01 Counter attach Walk-in sale or click and collect pickup + 02 Order add-on Travel money order placed online + 03 Pickup reminder Day before pickup + 04 Card load Card load for a new trip + 01 / Step Counter attach Ask the destination and check the phone. Hand over a SIM pack as its own line next to the currency, or send an eSIM voucher to the traveler email. Trigger Walk-in sale or click and collect pickup Measure Attach rate per transaction 02 / Step Order add-on Show a plan for the currency country on the online order page, as its own line. A pickup gets a SIM pack or a voucher, and home delivery gets a voucher by email. Trigger Travel money order placed online Measure Attach rate per online order 03 / Step Pickup reminder Customers who opted in to offers see data for the currency country in the pickup reminder. They add a SIM pack to the pickup, or get an eSIM voucher. Trigger Day before pickup Measure Take-up before departure 04 / Step Card load Offer an eSIM voucher when the traveler loads a travel money card for a trip, as its own line at the load step. The voucher goes by email. Trigger Card load for a new trip Measure Voucher take-up per card load The offer A focused offer for this buyer. Stock RoamWorks SIM packs for the destinations of your top currencies, and add an eSIM voucher to online orders and travel money card loads. The currency shows the destination, and the pickup date shows when the trip starts. The plan is always its own line, apart from the currency. 01 SIM packs for the destinations of your top currencies, next to the counter. 02 eSIM voucher with the online order or the card load, as its own line. 03 Partner price, your retail price, and commercial terms that depend on the market and the plan. Measure Three numbers to review in a pilot. Attach rate per order Activation on arrival Packs sold per currency Recommended setup The products behind it. Lead with SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Add next Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Order reference Currency Destination country Pickup or delivery date Trip length Who buys / who runs it Buyer Retail or commercial director Runs it Branch operations or the online travel money team Good to know The plan is a separate sale. It does not change the exchange rate, the fees, or the travel money card. Check the local rules for SIM sales at the counter. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. sim-packs SIM packs at the currency counter Match the currency to a plan, check the phone, and sell a SIM pack as its own line next to the currency. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Match The order gives the currency, the pickup or delivery date, and the trip length. 02 Offer Staff hand over a SIM pack, or the order sends an eSIM voucher. 03 Restock Each branch reorders packs for the currencies it sells most. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does the data sale change the currency transaction? No. The SIM pack or the voucher is a separate line on the receipt. It never uses the exchange rate, the fees, card data, or ID data. Which plan fits a currency? A currency used in one country gets a plan for that country. For a currency used in many countries, such as the euro or the US dollar, staff ask the country first. Can a home delivery order include a SIM pack? No. SIM packs are for counter sales and pickups. Home delivery and card loads get an eSIM voucher by email, never a printed code in the parcel. What happens to unsold packs? The partner agreement sets the terms for unsold packs. Reorder by currency each week, so each branch stocks what it sells. Related Compare the next solution. Travel and tourism Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Explore → Finance Fintech and cards Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. Explore → Finance Travel insurance Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. Explore → --- ## eSIM for travel insurance | RoamWorks URL: https://roamworks.io/solutions/travel-insurance/ Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. Home / Solutions / Travel insurance Finance eSIM for travel insurance Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. Short answer: Add a one-time eSIM plan to the policy, matched to the destination and trip dates. The customer gets a clear path to the assistance app and can receive an extra eSIM during a claim. Talk to sales See the flow ↓ Policy issue and claim A one-time eSIM voucher Included in the policy The flow A data benefit that travels with the policy. Four moments where the benefit reaches the customer. Pick one to see it in your flow. 01 Policy issue benefit Policy issued + 02 Delay claim data Delay or cancellation claim starts + 03 Assistance case data Medical or travel assistance case opens + 04 Renewal benefit Annual renewal or premium upgrade + 01 / Step Policy issue benefit Issue a one-time voucher for the destination and dates with the policy email. Add a phone check. Trigger Policy issued Measure Activation before departure 02 / Step Delay claim data Send an extra eSIM when a delay or cancellation claim starts, so the customer can rebook and upload receipts. Trigger Delay or cancellation claim starts Measure Claim document completion and time to decision 03 / Step Assistance case data Send a voucher to the patient and one companion with the case reference. Trigger Medical or travel assistance case opens Measure Successful contact rate and case closure time 04 / Step Renewal benefit Include one plan per trip or a family voucher at renewal or upgrade. Trigger Annual renewal or premium upgrade Measure Renewal rate and premium take-up The offer A focused offer for this buyer. Add a one-time eSIM plan to the policy, matched to the destination and trip dates. The customer gets a clear path to the assistance app and can receive an extra eSIM during a claim. 01 One-time voucher with no stored payment. 02 Phone check and install guide in the policy email. 03 An extra eSIM from claims and assistance cases. Measure Three numbers to review in a pilot. Activation before departure Claim document completion Annual renewal rate Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next eSIM API Add eSIM to your product with one API. See eSIM API → What to pass Policy ID Destination Trip dates Customer email Case reference Who buys / who runs it Buyer Head of Travel Product Runs it Claims or assistance operations Good to know Data-only. It does not replace emergency services or the assistance number. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM vouchers in the policy Issue a one-time eSIM voucher with each policy, matched to the destination, the dates, and the travelers. The customer redeems before the trip, and the report shows what was used. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Issue Policy admin sends policy ID, destination, dates, and email. 02 Redeem The customer opens the link, checks the phone, and installs. 03 Support Claims or assistance issues an extra eSIM from the same record. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does it replace the assistance number or emergency services? No. The policy and the assistance number remain primary. Can it match the policy dates and destination? Yes. For an annual policy, set a per-trip rule. What if the phone is not compatible or the install fails? Check the phone before issue. Give the customer a support path. Do we need paper? No. Send the voucher by email or place it in the customer account. Related Compare the next solution. Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → Business Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Explore → --- ## eSIM for fintech, banks, and premium cards | RoamWorks URL: https://roamworks.io/solutions/fintech-banks/ Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. Home / Solutions / Fintech and cards Finance eSIM for fintech, banks, and premium cards Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. Short answer: Add a data benefit to a premium card, a loyalty tier, or the travel section of your app. The customer checks eligibility, installs the eSIM, and stays in your app. Talk to sales See the flow ↓ Card benefit and rewards eSIM inside your app Allowance or paid plans The flow Put travel data in the benefit your cardholders already open. Four places to put travel data in your app. Pick one to see it in your flow. 01 Premium card benefit Trip booked or app opened + 02 In-app travel hub Destination search in the app + 03 Points redemption Rewards catalogue visit + 04 Cross-border gifting Money transfer or family trip + 01 / Step Premium card benefit Check the tier or BIN, fund an allowance, and issue a one-time voucher in the app. Trigger Trip booked or app opened Measure Activation rate and quarterly spend or retention lift 02 / Step In-app travel hub Show plans, charge the card, deliver the install link, and sell an extra eSIM. Trigger Destination search in the app Measure Attach rate and extra eSIM rate 03 / Step Points redemption Convert points, debit the ledger, and issue a voucher for the next trip. Trigger Rewards catalogue visit Measure Redemption rate and points liability reduced 04 / Step Cross-border gifting Offer a gift eSIM with a money transfer or family trip and send the link to the recipient. Trigger Money transfer or family trip Measure Gift attach rate and recipient activation The offer A focused offer for this buyer. Add a data benefit to a premium card, a loyalty tier, or the travel section of your app. The customer checks eligibility, installs the eSIM, and stays in your app. 01 Entitlement API: check tier, BIN, or segment; issue, pause, and revoke. 02 Co-branded travel hub with plans, prices, points, and order status. 03 Reports for activation, first use, extra eSIMs, and support contacts by segment. Measure Three numbers to review in a pilot. Activation rate Paid extra eSIM rate Quarterly retention or spend lift Recommended setup The products behind it. Lead with eSIM API Add eSIM to your product with one API. See eSIM API → Add next White-label eSIM A co-branded eSIM store for large platforms. See White-label eSIM → What to pass Tier BIN range Segment Destination Dates Customer token Who buys / who runs it Buyer Head of Cards, Premium Benefits, or Loyalty Runs it Travel product or card benefits Good to know Issuer and card network rules apply. Do not handle card data. Define the support split. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-api eSIM as a card benefit Set the benefit rule, check eligibility with a customer token, and let the customer install in your app. Paid extra eSIMs run through your own payment step. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Scope the segment, markets, and budget. 02 Integrate Integrate entitlement and order APIs. Test install. 03 Launch Launch one segment. Review. Extend. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can we fund an included allowance and sell extra data? Yes. Set the allowance by segment, and let the customer buy an extra eSIM when it runs low. Can we check eligibility without card data? Use a token, a BIN range, or your own service. Do not send card data to us. What does a pilot measure? Activation, first use, extra eSIMs, support contacts, and retention. Do we need paper? No. The voucher goes by email or into the customer account. Related Compare the next solution. Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → Business Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Explore → --- ## SIM and eSIM for corporate travel and SMB teams | RoamWorks URL: https://roamworks.io/solutions/corporate-travel/ Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Home / Solutions / Corporate travel Business SIM and eSIM for corporate travel and SMB teams Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Short answer: Order by trip or team. Send each traveler a one-time eSIM voucher, or get labelled SIM packs at the office for phones without eSIM. Get one invoice with a cost center and usage report. Talk to sales See the flow ↓ Trip approval and offsite eSIM vouchers and SIM packs One invoice by cost center The flow Travel data for the team, on one invoice. Four ways teams order travel data. Pick one to see it in your flow. 01 Single trip Trip approval + 02 Team offsite Attendee list fixed + 03 Frequent traveler New hire or next trip + 04 Long assignment Assignment over 30 days + 01 / Step Single trip Order for one traveler, send a voucher, and add the cost center to the invoice. Trigger Trip approval Measure Activation before departure 02 / Step Team offsite Upload the attendee list. Send one eSIM voucher per traveler, or hand out labelled SIM packs before the trip. Trigger Attendee list fixed Measure Active on arrival 03 / Step Frequent traveler Add eSIM to the travel kit and issue a voucher per trip. Keep spare SIM packs at the office. Trigger New hire or next trip Measure Adoption rate 04 / Step Long assignment Order a local or regional plan, set a reminder for the next eSIM, and assign the cost center. Trigger Assignment over 30 days Measure Plan active on day one and cost per assignment day The offer A focused offer for this buyer. Order by trip or team. Send each traveler a one-time eSIM voucher, or get labelled SIM packs at the office for phones without eSIM. Get one invoice with a cost center and usage report. 01 Upload the traveler list, destination, and dates. 02 eSIM voucher by email, or a labelled SIM pack for each traveler. 03 One invoice, cost center, activation, and usage report. Measure Three numbers to review in a pilot. Activation before departure Roaming claims per 100 trips Admin minutes per trip Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Traveler list Destination Dates Cost center Invoice details Who buys / who runs it Buyer CFO or finance director Runs it Travel manager, EA, or operations Good to know Data only. It does not replace the company SIM. Confirm tax and invoice terms. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers Team orders on one invoice Send one traveler list and get an eSIM voucher or a labelled SIM pack for each traveler, on one invoice. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Set up Approve plans and cost centers. 02 Order Upload the list, pay by invoice, and send vouchers or hand out packs. 03 Report Review usage, then reorder. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does it replace the company SIM? No. An eSIM adds data and the traveler keeps the usual number. A SIM pack replaces the card on a single-SIM phone, so use eSIM where the phone supports it. Can we order for a group? Yes. Upload the list. Send one eSIM voucher per person, or order one labelled SIM pack each. How do we bill by team? Use one invoice with a cost center. Confirm the tax terms before launch. Do we need paper vouchers? No. eSIM vouchers go by email or to the traveler account. Team SIM packs arrive at the office. Related Compare the next solution. Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → Finance Fintech and cards Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. Explore → --- ## SIM and eSIM for trade fairs and congresses | RoamWorks URL: https://roamworks.io/solutions/events-trade-fairs/ Add an eSIM voucher to registration for visitors from abroad, and keep RoamWorks SIM packs at the badge desk. Visitors and stand teams arrive connected. Home / Solutions / Events and fairs Travel and tourism SIM and eSIM for trade fairs and congresses Add an eSIM voucher to registration for visitors from abroad, and keep RoamWorks SIM packs at the badge desk. Visitors and stand teams arrive connected. Short answer: Visitors from other countries add an eSIM voucher in registration, and the one-time code goes out with the confirmation. The badge desk keeps SIM packs for phones without eSIM, and exhibitors order data for the stand team with their other stand services, from build-up to dismantling. Talk to sales See the flow ↓ Registration, reminder, and badge desk One code per visitor Stand teams from build-up The flow Connected from the airport to the stand. Four moments to add data to an event: registration, the reminder, the badge desk, and the stand team. Pick one to see it. 01 Registration add-on Registration from another country + 02 Know before you go Reminder email before the event + 03 Badge desk Badge pickup without data + 04 Stand team Stand confirmed + 01 / Step Registration add-on Show an eSIM voucher for the event dates as an add-on in registration, for visitors from other countries. The one-time code goes out with the confirmation. Trigger Registration from another country Measure Attach rate per international registration 02 / Step Know before you go The reminder email one to two weeks before the event carries the install step next to badge pickup. Visitors who opted in to offers can still add data there. Trigger Reminder email before the event Measure Activation before arrival 03 / Step Badge desk Staff check the phone and sell a SIM pack from stock when the visitor collects the badge. Trigger Badge pickup without data Measure Packs sold per international badge 04 / Step Stand team Exhibitors order one eSIM voucher or one labelled SIM pack for each stand member with their stand services, before the service deadline. The plan covers build-up to dismantling. Trigger Stand confirmed Measure Stand teams online at build-up The offer A focused offer for this buyer. Visitors from other countries add an eSIM voucher in registration, and the one-time code goes out with the confirmation. The badge desk keeps SIM packs for phones without eSIM, and exhibitors order data for the stand team with their other stand services, from build-up to dismantling. 01 eSIM voucher as an add-on in registration, with the code in the confirmation. 02 RoamWorks SIM packs at the badge desk for phones without eSIM. 03 Stand team orders next to the other exhibitor services. Measure Three numbers to review in a pilot. Attach rate per international registration Activation before arrival Packs sold per international badge Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Event dates Venue country Home country Attendee email Stand team lists Who buys / who runs it Buyer Event director, managing director, or head of visitor marketing Runs it Registration, visitor services, or exhibitor services Good to know Data only, with no local number. Check sponsor rights before launch, because some events have an official telecom sponsor. The attendee list stays with you. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM vouchers in event registration Add an eSIM voucher to registration for visitors from abroad, send one code per visitor with the confirmation, and keep SIM packs at the badge desk. Stand teams order data with their stand services. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Tag Tag registrations by home country and match a plan to the stay. 02 Offer Add vouchers to registration and the confirmation. Stock packs at the badge desk. 03 Review Review redemptions by country, then plan the next edition. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Who needs the offer? Visitors from other countries. At a venue in the EU, visitors with an EU SIM roam like at home, so lead with visitors from outside the EU. Can a code reach people who did not register? No. Each voucher holds a one-time code for one registered visitor. There is no shared promo code to pass around. Can we include data in a delegate package? Yes. Buy vouchers for speakers or hosted guests and add them to their confirmation. Does it replace the venue Wi-Fi? No. The venue Wi-Fi stays in the halls. The plan goes with the visitor, from the airport to the hotel and the city. Related Compare the next solution. Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → Business Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Explore → Travel and tourism Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Explore → --- ## SIM and eSIM for crew changes | RoamWorks URL: https://roamworks.io/solutions/crew-managers/ Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. Home / Solutions / Crew managers Maritime and crew SIM and eSIM for crew changes Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. A new eSIM covers the port calls in each new region. Short answer: A crew change runs on tight times: flights, a port agent, a launch, and a berth that moves. The one-time code goes out with the travel itinerary, so the seafarer has data in transit and on arrival. A phone without eSIM gets a SIM pack through the port agent, and a new eSIM covers shore leave in each new region. Talk to sales See the flow ↓ Codes with the travel itinerary No seafarer names A new eSIM for each region The flow From the airport to the gangway, online. Four moments of a crew change: the travel itinerary, the joining port, the port calls, and the sign-off. Pick one to see it. 01 Travel itinerary Crew change confirmed + 02 Joining port Arrival at the joining port + 03 Port calls Next port call in a new region + 04 Sign-off Sign-off date set + 01 / Step Travel itinerary The one-time code goes out with the flight tickets. The seafarer installs it before the first flight. Trigger Crew change confirmed Measure Codes redeemed before the flight 02 / Step Joining port The seafarer lands with data and reaches the port agent and the ship. A phone without eSIM gets a SIM pack from the port agent. Trigger Arrival at the joining port Measure On-signers online on arrival 03 / Step Port calls Before the ship reaches a new region, the crew manager sends a new eSIM for shore leave there. Trigger Next port call in a new region Measure New eSIMs per seafarer 04 / Step Sign-off The off-signer gets a code for the journey home, sent with the return itinerary. Trigger Sign-off date set Measure Codes redeemed on the journey home The offer A focused offer for this buyer. A crew change runs on tight times: flights, a port agent, a launch, and a berth that moves. The one-time code goes out with the travel itinerary, so the seafarer has data in transit and on arrival. A phone without eSIM gets a SIM pack through the port agent, and a new eSIM covers shore leave in each new region. 01 A one-time code with the travel itinerary. 02 SIM packs through the port agent for phones without eSIM. 03 A new eSIM for shore leave in each new region. Measure Three numbers to review in a pilot. Codes redeemed before the flight On-signers online on arrival New eSIMs per seafarer Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Joining port Travel dates Next port regions Phone format Who buys / who runs it Buyer Crew manager or the head of crewing Runs it Crew coordinators and the travel desk Good to know Data only, with no local number. The plan works ashore and in port, not at sea. Check the local rules for SIM sales at the joining port. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM for crew changes, from the itinerary to the port calls Send the code with the itinerary, give packs to the port agent, and add a new eSIM for each new region. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Match Match each crew change to a plan by the route to the joining port. 02 Send Send the codes with the travel itinerary, and give packs to the port agent. 03 Follow up Send a new eSIM before the ship reaches a new region. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does the plan work at sea? No. The plan works ashore and in port, where there is mobile coverage. At sea, the crew uses the ship Wi-Fi. Do you need the names of the seafarers? No. The crew manager buys the codes and assigns them. RoamWorks needs the joining port, the dates, and the number of codes. What about a phone without eSIM? The port agent hands out a SIM pack at the joining port, after a phone check. Both formats need an unlocked phone. Who pays for the data? The vessel or the company buys the codes at a partner price and assigns them to the crew. Related Compare the next solution. Maritime and crew Seafarer centres Keep SIM packs at the centre desk and in the ship visit bag, so crews in port get data for shore leave and the next port calls. eSIM goes by email. Explore → Maritime and crew Yacht crew Send a one-time eSIM code with the joining instructions, then a new eSIM for each 30 days and each new cruising area. Labelled SIM packs cover phones without eSIM. Explore → Business Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Explore → --- ## SIM packs and eSIM for seafarer centres | RoamWorks URL: https://roamworks.io/solutions/seafarer-centres/ Keep SIM packs at the centre desk and in the ship visit bag, so crews in port get data for shore leave and the next port calls. eSIM goes by email. Home / Solutions / Seafarer centres Maritime and crew SIM packs and eSIM for seafarer centres Keep SIM packs at the centre desk and in the ship visit bag, so crews in port get data for shore leave and the next port calls. eSIM goes by email. Short answer: Seafarers come to the centre for Wi-Fi, a ride to town, and a SIM. The desk keeps SIM packs for the port country, and the ship visitor takes packs for the next region of each ship. A crew member whose phone supports eSIM pays at the desk and gets the one-time code by email. Talk to sales See the flow ↓ SIM packs at the desk A visit bag for each ship eSIM by email The flow A SIM pack at the desk, data for the next port. Four moments at a seafarer centre: the desk, the ship visit, eSIM by email, and the stock for the port week. Pick one to see it. 01 Centre desk Crew member at the desk + 02 Ship visit Ship visit + 03 eSIM by email Phone supports eSIM + 04 Stock by the port week Ships due next week + 01 / Step Centre desk A crew member buys a SIM pack for the port country at the desk, after a phone check. Trigger Crew member at the desk Measure Packs sold per week 02 / Step Ship visit The ship visitor takes a bag of SIM packs on board, matched to the next region of each ship. Trigger Ship visit Measure Packs sold per ship visit 03 / Step eSIM by email A crew member whose phone supports eSIM pays at the desk and gets the one-time code by email. Trigger Phone supports eSIM Measure eSIM sales per week 04 / Step Stock by the port week The centre orders packs by the ships due and their next regions, so the desk keeps the right packs in stock. Trigger Ships due next week Measure Packs in stock per region The offer A focused offer for this buyer. Seafarers come to the centre for Wi-Fi, a ride to town, and a SIM. The desk keeps SIM packs for the port country, and the ship visitor takes packs for the next region of each ship. A crew member whose phone supports eSIM pays at the desk and gets the one-time code by email. 01 SIM packs for the port country at the desk. 02 A visit bag of packs for the next region of each ship. 03 eSIM vouchers by email for phones that support eSIM. Measure Three numbers to review in a pilot. Packs sold per week Packs sold per ship visit eSIM sales per week Recommended setup The products behind it. Lead with SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Add next Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Port country Ships due Next port regions Phone format Who buys / who runs it Buyer Centre manager or the welfare committee Runs it Desk staff, volunteers, and ship visitors Good to know Data only, with no local number. The plan works ashore and in port, not at sea. Check the local rules for SIM sales at the centre and on board. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. sim-packs SIM packs at the seafarer centre Keep SIM packs at the desk, fill a visit bag by the next region of each ship, and send eSIM by email. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Plan Plan the stock by the ships due and their next regions. 02 Sell Sell packs at the desk and on ship visits, after a phone check. 03 Reorder Review the sales each week, then reorder the packs. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Which packs should the centre keep? Packs for the port country, for shore leave, and regional packs for the next ports of the ships due. The centre sets the number. Does the plan work at sea? No. The plan works ashore and in port. At sea, the crew uses the ship Wi-Fi. Can a ship visitor sell on board? Yes, where the ship and the port allow ship visits. The visitor checks the phone before the sale, because a SIM pack needs an unlocked phone with a SIM slot. Who sets the price? The centre. You buy at a partner price and set the retail price for the crews. Related Compare the next solution. Maritime and crew Crew managers Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. A new eSIM covers the port calls in each new region. Explore → Maritime and crew Yacht crew Send a one-time eSIM code with the joining instructions, then a new eSIM for each 30 days and each new cruising area. Labelled SIM packs cover phones without eSIM. Explore → Travel and tourism Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Explore → --- ## SIM and eSIM for yacht crews | RoamWorks URL: https://roamworks.io/solutions/yacht-crew/ Send a one-time eSIM code with the joining instructions, then a new eSIM for each 30 days and each new cruising area. Home / Solutions / Yacht crew Maritime and crew SIM and eSIM for yacht crews Send a one-time eSIM code with the joining instructions, then a new eSIM for each 30 days and each new cruising area. Labelled SIM packs cover phones without eSIM. Short answer: A yacht crew moves with the yacht: a summer in the Mediterranean, a winter in the Caribbean, and a yard period between. The one-time code goes out with the joining instructions. A new eSIM covers each further 30 days and each new cruising area, and labelled SIM packs come with the season order for phones without eSIM. Talk to sales See the flow ↓ Codes with the joining instructions A new eSIM every 30 days Labelled packs with the season order The flow Online from the joining day to the end of the season. Four moments of a yacht season: the joining day, each 30 days, a new cruising area, and the yard period. Pick one to see it. 01 Joining the yacht Crew member hired + 02 Each 30 days Plan ends + 03 New cruising area Itinerary changes area + 04 Yard period Refit starts + 01 / Step Joining the yacht The one-time code goes out with the joining instructions. The crew member lands with data and reaches the yacht. Trigger Crew member hired Measure Crew online on the joining day 02 / Step Each 30 days A new eSIM goes out before the plan ends, while the yacht stays in the area. Trigger Plan ends Measure New eSIMs per crew member 03 / Step New cruising area Before the yacht moves to a new area, each crew member gets a new eSIM for the countries there. Trigger Itinerary changes area Measure Crew online in the new area 04 / Step Yard period During a refit, the crew lives near the shipyard. A local plan covers each 30 days in the yard. Trigger Refit starts Measure eSIMs per yard period The offer A focused offer for this buyer. A yacht crew moves with the yacht: a summer in the Mediterranean, a winter in the Caribbean, and a yard period between. The one-time code goes out with the joining instructions. A new eSIM covers each further 30 days and each new cruising area, and labelled SIM packs come with the season order for phones without eSIM. 01 A one-time code with the joining instructions. 02 A new eSIM for each 30 days and each new cruising area. 03 Labelled SIM packs with the season order for phones without eSIM. Measure Three numbers to review in a pilot. Crew online on the joining day New eSIMs per crew member eSIMs per yard period Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Cruising areas Season dates Crew list size Phone format Who buys / who runs it Buyer Yacht manager or the captain Runs it The purser or the crew agency Good to know Data only, with no local number. The plan works ashore and near the coast, not offshore. Labelled packs ship with the season order, never by mail to a crew member. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM for a yacht season, area by area Send the code with the joining instructions, then a new eSIM each 30 days and for each new area. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Plan Plan the season by cruising area and the days in each. 02 Send Send the codes with the joining instructions, and order labelled packs for the season. 03 Follow up Send a new eSIM before each plan ends and before each new area. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does the plan work at sea? The plan works ashore and near the coast, where there is mobile coverage. Offshore, the crew uses the yacht Wi-Fi. What happens when the yacht moves to a new area? Each crew member gets a new eSIM for the countries of the new area. One regional plan covers a cruise across borders in one region. What about a season longer than 30 days? Each further 30 days is a new eSIM, with no limit on the number. The same eSIM cannot get more data today. Who buys the codes? The yacht or the management buys the codes at a partner price, and the captain or the purser assigns them to the crew. Related Compare the next solution. Maritime and crew Crew managers Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. A new eSIM covers the port calls in each new region. Explore → Maritime and crew Seafarer centres Keep SIM packs at the centre desk and in the ship visit bag, so crews in port get data for shore leave and the next port calls. eSIM goes by email. Explore → Business Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Explore → --- ## Travel eSIM for mobile operators and MVNOs | RoamWorks URL: https://roamworks.io/solutions/mobile-operators/ Add a travel eSIM to your app for the trips your plans do not cover. The customer keeps the home line in the phone and gets data at the destination. Home / Solutions / Mobile operators Telecom and retail Travel eSIM for mobile operators and MVNOs Add a travel eSIM to your app for the trips your plans do not cover. The customer keeps the home line in the phone and gets data at the destination. Short answer: Your plans include roaming in some countries, and the rest is costly or missing. Add a travel eSIM to your app for those trips: the customer picks the destination, pays in your checkout, and installs in a few taps. The home line stays in the phone. Talk to sales See the flow ↓ A travel plan where your roaming stops Your app and your price The home line stays in the phone The flow The trip your plan does not cover, sold in your app. Four moments of a travel plan in an operator app: the roaming page, the add-on list, the days before departure, and the care team. Pick one to see it. 01 Roaming page Roaming page for a country outside the plan + 02 Add-on list Customer browses the add-ons + 03 Before departure Travel date set at purchase + 04 Care team Customer asks about roaming + 01 / Step Roaming page A customer opens the roaming page for a country outside the roaming of the plan. The page shows a travel plan for it. Trigger Roaming page for a country outside the plan Measure Attach rate on the roaming page 02 / Step Add-on list The add-on list of the app has a travel plan for each destination, at your price. Trigger Customer browses the add-ons Measure Travel plans per 1,000 customers 03 / Step Before departure A customer who bought a travel plan gets a reminder to install it on Wi-Fi before the flight. Trigger Travel date set at purchase Measure Installs before departure 04 / Step Care team When a customer asks about roaming, the care team adds a travel plan to the account. Trigger Customer asks about roaming Measure Plans sold by the care team The offer A focused offer for this buyer. Your plans include roaming in some countries, and the rest is costly or missing. Add a travel eSIM to your app for those trips: the customer picks the destination, pays in your checkout, and installs in a few taps. The home line stays in the phone. 01 A travel plan in the app for the countries outside your roaming. 02 Your price, your checkout, and your care flow. 03 A co-branded eSIM store for large operators. Measure Three numbers to review in a pilot. Attach rate on the roaming page Travel plans per 1,000 customers Installs before departure Recommended setup The products behind it. Lead with eSIM API Add eSIM to your product with one API. See eSIM API → Add next White-label eSIM A co-branded eSIM store for large platforms. See White-label eSIM → What to pass Destination Travel dates Customer account Included roaming zone Who buys / who runs it Buyer Head of products or the owner of the add-ons Runs it The app team and the care team Good to know Data only, with no local number. The home line stays in the phone. Show the plan only where the roaming of the plan does not cover the trip. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-api Travel eSIM in the operator app Show a travel plan where the roaming of the plan stops, sell it at your price, and remind before departure. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Map Map the roaming of your plans and the countries it leaves out. 02 Build Add the travel plans to the roaming page and the add-on list with the API. 03 Review Review the attach rate by country, then add the care team. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does it replace our roaming? No. It covers the countries your plans do not include. Your roaming stays as it is. Does the customer keep the home number? Yes. The travel plan is data only and installs next to the home line, on an unlocked phone that supports eSIM. Who sets the price? You do. You buy each plan at a partner price and sell it in your app at your price. Can we offer it under our brand? A large operator can offer a co-branded eSIM store. It always shows that RoamWorks delivers the plans. Related Compare the next solution. Telecom and retail Phone retailers Sell travel data at the phone counter: a SIM pack for a phone with a SIM slot, and an eSIM voucher that installs during the new phone setup. Explore → Telecom and retail Retail chains Keep SIM packs for the season destinations at the service desk, put a sign on the travel shelf, and sell eSIM in your app with the loyalty account. Explore → Finance Fintech and cards Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. Explore → --- ## SIM packs and eSIM for phone and electronics retailers URL: https://roamworks.io/solutions/phone-retailers/ Sell travel data at the phone counter: a SIM pack for a phone with a SIM slot, and an eSIM voucher that installs during the new phone setup. Home / Solutions / Phone retailers Telecom and retail SIM packs and eSIM for phone and electronics retailers Sell travel data at the phone counter: a SIM pack for a phone with a SIM slot, and an eSIM voucher that installs during the new phone setup. Short answer: Some customers buy a phone, a travel adapter, or a power bank before a trip, and many ask staff to set up a new phone. Add the trip to that moment: check the phone, sell a SIM pack or an eSIM voucher, and install the eSIM on the store Wi-Fi during the setup. Talk to sales See the flow ↓ Packs at the phone counter eSIM at the phone setup A phone check first The flow A new phone, set up for the next trip. Four moments at a phone shop: the new phone setup, the phone counter, the travel accessories, and visitors from abroad. Pick one to see it. 01 New phone setup New phone setup at the counter + 02 Phone counter Customer asks for travel data + 03 Travel accessories Travel accessory in the basket + 04 Visitors from abroad Visitor at the counter + 01 / Step New phone setup During the setup of a new phone, staff ask about the next trip, and the customer installs the eSIM on the store Wi-Fi. Trigger New phone setup at the counter Measure eSIMs per 100 setups 02 / Step Phone counter A customer with a phone that has only a SIM slot gets a SIM pack for the trip, after a phone check. Trigger Customer asks for travel data Measure Packs sold per week 03 / Step Travel accessories A sign next to the travel adapters and the power banks asks about data for the trip and sends the customer to the counter. Trigger Travel accessory in the basket Measure Attach rate on travel accessories 04 / Step Visitors from abroad A visitor buys an eSIM or a SIM pack for your country at the counter, and staff help with the install. Trigger Visitor at the counter Measure Visitor sales per week The offer A focused offer for this buyer. Some customers buy a phone, a travel adapter, or a power bank before a trip, and many ask staff to set up a new phone. Add the trip to that moment: check the phone, sell a SIM pack or an eSIM voucher, and install the eSIM on the store Wi-Fi during the setup. 01 SIM packs at the phone counter. 02 eSIM vouchers installed during the new phone setup. 03 A sign next to the travel accessories. Measure Three numbers to review in a pilot. eSIMs per 100 setups Packs sold per week Attach rate on travel accessories Recommended setup The products behind it. Lead with SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Add next Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Destination Travel dates Phone model Customer email Who buys / who runs it Buyer Category manager for mobile or accessories Runs it Store managers and counter staff Good to know Data only, with no local number. Check the phone before the sale. Check the local rules for SIM sales at the counter. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. sim-packs SIM packs and eSIM at the phone counter Check the phone, hand over a SIM pack for a SIM slot, and install the eSIM during the phone setup. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Stock Stock packs for the top trips and train the counter staff. 02 Ask Ask about the next trip at every phone setup and every travel accessory sale. 03 Review Review the sales by store, then reorder the packs. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can staff install the eSIM? The customer redeems the one-time code on the phone, and staff help with the install on the store Wi-Fi. What if the phone is locked? Both formats need an unlocked phone. A phone locked to a carrier gets neither, until the carrier unlocks it. Which packs should we stock? Packs for the top trips of your customers, and for your own country if visitors shop with you. The RoamWorks team helps you pick. Who sets the price? You do. You buy at a partner price and set the retail price. Related Compare the next solution. Telecom and retail Mobile operators Add a travel eSIM to your app for the trips your plans do not cover. The customer keeps the home line in the phone and gets data at the destination. Explore → Telecom and retail Retail chains Keep SIM packs for the season destinations at the service desk, put a sign on the travel shelf, and sell eSIM in your app with the loyalty account. Explore → Travel and tourism Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Explore → --- ## SIM packs and eSIM for supermarket and convenience chains URL: https://roamworks.io/solutions/retail-chains/ Keep SIM packs for the season destinations at the service desk, put a sign on the travel shelf, and sell eSIM in your app with the loyalty account. Home / Solutions / Retail chains Telecom and retail SIM packs and eSIM for supermarket and convenience chains Keep SIM packs for the season destinations at the service desk, put a sign on the travel shelf, and sell eSIM in your app with the loyalty account. Short answer: Before a holiday, shoppers buy travel sizes, sun cream, and plugs. A sign on the travel shelf shows data for the top destinations of the season, and the packs wait at the service desk, where staff check the phone. The eSIM sells in your app, with the loyalty account. Talk to sales See the flow ↓ Packs at the service desk A sign on the travel shelf eSIM in your app The flow Data for the trip, on the holiday shopping list. Four moments of travel data in a retail chain: the travel shelf, the service desk, the app, and the season reset. Pick one to see it. 01 Travel shelf Holiday season starts + 02 Service desk Shopper asks at the desk + 03 eSIM in the app Shopper opens the travel page of the app + 04 Season reset Season reset + 01 / Step Travel shelf A sign on the travel shelf shows the season destinations, next to the travel sizes and the plugs, and sends shoppers to the desk. Trigger Holiday season starts Measure Packs sold per store per week 02 / Step Service desk Staff at the service desk or the kiosk counter ask the destination, check the phone, and hand over the pack. Trigger Shopper asks at the desk Measure Packs sold per desk 03 / Step eSIM in the app A shopper buys an eSIM voucher in your app with the loyalty account. The code arrives by email or in the account. Trigger Shopper opens the travel page of the app Measure eSIM sales per 1,000 app users 04 / Step Season reset Before each season, the chain resets the packs by the top destinations of its shoppers. Trigger Season reset Measure Packs in stock per season The offer A focused offer for this buyer. Before a holiday, shoppers buy travel sizes, sun cream, and plugs. A sign on the travel shelf shows data for the top destinations of the season, and the packs wait at the service desk, where staff check the phone. The eSIM sells in your app, with the loyalty account. 01 SIM packs at the service desk for the season destinations. 02 A sign on the travel shelf. 03 eSIM vouchers in the app with the loyalty account. Measure Three numbers to review in a pilot. Packs sold per store per week Packs sold per desk eSIM sales per 1,000 app users Recommended setup The products behind it. Lead with SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Add next Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Store country Season Top destinations Phone format Who buys / who runs it Buyer Category manager for travel or general merchandise Runs it Store operations and the app team Good to know Data only, with no local number. The packs stay at a staffed desk, where staff check the phone. Check the local rules for SIM sales, because some countries need an ID check. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. sim-packs SIM packs for the holiday season Plan packs by season and destination, keep them at the service desk, and sell eSIM in the app. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Plan Plan the packs by season and the top destinations of your shoppers. 02 Launch Stock the service desks, put up the sign on the travel shelf, and add the eSIM to the app. 03 Reset Review the sales by store, then reset the packs for the next season. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can the packs go on the open shelf? No. The packs stay at the service desk or the kiosk counter, where staff check the phone. The travel shelf gets a sign. Which destinations should a store stock? The top destinations of your shoppers for the season. The RoamWorks team helps you set the packs for each season. Can shoppers earn loyalty points? That is your choice. The eSIM sells in your app, with your loyalty account and your rules. Who sets the price? You do. You buy at a partner price and set the retail price. Related Compare the next solution. Telecom and retail Phone retailers Sell travel data at the phone counter: a SIM pack for a phone with a SIM slot, and an eSIM voucher that installs during the new phone setup. Explore → Telecom and retail Mobile operators Add a travel eSIM to your app for the trips your plans do not cover. The customer keeps the home line in the phone and gets data at the destination. Explore → Travel and tourism Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Explore → --- ## Travel eSIM for loyalty programs | RoamWorks URL: https://roamworks.io/solutions/loyalty-programs/ Add travel data to your rewards catalog. Members redeem points for a plan that fits the next trip, or pay by card and earn points. Home / Solutions / Loyalty programs Loyalty and membership Travel eSIM for loyalty programs Add travel data to your rewards catalog. Members redeem points for a plan that fits the next trip, or pay by card and earn points. Short answer: Your program already knows the next trip: the flight, the hotel stay, or the booking. Put a travel plan for it in the rewards catalog. The member redeems points, or pays by card and earns points, and the eSIM arrives in the member account. Talk to sales See the flow ↓ Points or cash for data A plan for the next trip A benefit for top tiers The flow Points for the next trip, spent on data. Four moments of travel data in a loyalty program: the rewards catalog, the next trip, a card payment, and the tier benefit. Pick one to see it. 01 Rewards catalog Member opens the rewards catalog + 02 Next trip Flight or stay booked + 03 Earn on data Member pays by card + 04 Tier benefit Top-tier member books a trip + 01 / Step Rewards catalog A travel plan for each destination sits in the rewards catalog, at a points price that you set. Trigger Member opens the rewards catalog Measure Redemptions per 1,000 active members 02 / Step Next trip After a booking, the member sees a plan for the destination of the trip, in points or in cash. Trigger Flight or stay booked Measure Attach rate per booking 03 / Step Earn on data A member who pays by card earns points on the travel plan. Trigger Member pays by card Measure Card payments per 1,000 bookings 04 / Step Tier benefit A top-tier member gets a travel plan for each trip as a benefit of the tier. Trigger Top-tier member books a trip Measure Benefits used per tier The offer A focused offer for this buyer. Your program already knows the next trip: the flight, the hotel stay, or the booking. Put a travel plan for it in the rewards catalog. The member redeems points, or pays by card and earns points, and the eSIM arrives in the member account. 01 A travel plan in the rewards catalog at your points price. 02 Points on each plan that a member pays by card. 03 A plan for each trip as a benefit of the tier. Measure Three numbers to review in a pilot. Redemptions per 1,000 active members Attach rate per booking Benefits used per tier Recommended setup The products behind it. Lead with eSIM API Add eSIM to your product with one API. See eSIM API → Add next Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Destination Travel dates Member tier Points price Who buys / who runs it Buyer Head of loyalty or the owner of the partner catalog Runs it Loyalty partnerships and the app team Good to know Data only, with no local number. The program sets the points price and the earn rate. Points and data follow the terms of your program. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-api Travel data for points and miles Price plans in points, show the plan for the next trip after a booking, and give data to top tiers. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Price Set the points price of each plan and the earn rate for card payments. 02 Place Add the plans to the rewards catalog and the booking confirmation. 03 Review Review the redemptions by tier, then add the tier benefit. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Who sets the points price? You do. You buy each plan at a partner price and set its price in points. Can members earn points on data? Yes. A member who pays by card can earn points at the earn rate of your program. Can a tier include data? Yes. You can give top-tier members a plan for each trip as a benefit of the tier. Does the plan replace roaming? It is data only, with no local number. The home line stays in the phone. Related Compare the next solution. Loyalty and membership Member clubs Offer members travel data at a member price: with the international driving permit, in the member area, and at the club office. Explore → Finance Fintech and cards Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. Explore → Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → --- ## SIM and eSIM for automobile clubs and member associations URL: https://roamworks.io/solutions/membership-clubs/ Offer members travel data at a member price: with the international driving permit, in the member area, and at the club office. Home / Solutions / Member clubs Loyalty and membership SIM and eSIM for automobile clubs and member associations Offer members travel data at a member price: with the international driving permit, in the member area, and at the club office. Short answer: Members already come to the club before a trip: for an international driving permit, travel cover, or maps. Add travel data to that moment. The plan matches the countries and the dates, the eSIM voucher goes by email, and the club office keeps SIM packs for phones without eSIM. Talk to sales See the flow ↓ A member price With the driving permit SIM packs at the club office The flow A member price for data on the next trip. Four moments of travel data at a member club: the permit order, the member area, the club office, and the newsletter. Pick one to see it. 01 Driving permit Permit ordered + 02 Member area Member opens the travel benefits + 03 Club office Member at the office + 04 Member newsletter Holiday season + 01 / Step Driving permit A member who orders an international driving permit gets a plan for the same countries and dates. Trigger Permit ordered Measure Attach rate per permit 02 / Step Member area Travel data sits in the member area at a member price, next to the other travel benefits. Trigger Member opens the travel benefits Measure Sales per 1,000 members 03 / Step Club office The club office keeps SIM packs for phones without eSIM, and staff check the phone first. Trigger Member at the office Measure Packs sold per office 04 / Step Member newsletter Before the holidays, the newsletter to members who opted in shows the member price for the top destinations. Trigger Holiday season Measure Sales per send The offer A focused offer for this buyer. Members already come to the club before a trip: for an international driving permit, travel cover, or maps. Add travel data to that moment. The plan matches the countries and the dates, the eSIM voucher goes by email, and the club office keeps SIM packs for phones without eSIM. 01 A plan with the international driving permit. 02 Travel data in the member area at a member price. 03 SIM packs at the club office for phones without eSIM. Measure Three numbers to review in a pilot. Attach rate per permit Sales per 1,000 members Packs sold per office Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Destination Travel dates Member number Phone format Who buys / who runs it Buyer Head of member benefits or travel services Runs it Travel services and the club offices Good to know Data only, with no local number. The plan is a separate sale from the permit. Check the local rules for SIM sales at the club office. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM with the international driving permit Offer a plan for the same countries and days as the permit, by email or at the club office. Explore → mobile-hotspot One hotspot for the club road trip Offer one hotspot with the road trip at the club office. The phones, tablets, and laptops of the family share one plan, with no phone check. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Price Set the member price for the top destinations of your members. 02 Place Add the offer to the permit order, the member area, and the club offices. 03 Review Review the sales by channel, then plan the holiday season. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Who sets the member price? You do. You buy at a partner price and set the member price. Does the plan come with the permit? It is a separate sale. The member orders both at the same time, and the code goes by email. What about a road trip across borders? One regional plan covers the countries of one region. A trip across regions gets a global plan. Can the club send the pack with the permit? No. A SIM pack goes from the club office after a phone check. The eSIM voucher goes by email. Related Compare the next solution. Loyalty and membership Loyalty programs Add travel data to your rewards catalog. Members redeem points for a plan that fits the next trip, or pay by card and earn points. Explore → Travel and tourism Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. Explore → Finance Travel insurance Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. Explore → --- ## SIM and eSIM for NGOs and aid agencies | RoamWorks URL: https://roamworks.io/solutions/ngos/ Order data for each deployment before the flight: one-time codes for staff with eSIM phones, and labelled SIM packs in the deployment kit. Home / Solutions / NGOs and aid agencies Nonprofit and humanitarian SIM and eSIM for NGOs and aid agencies Order data for each deployment before the flight: one-time codes for staff with eSIM phones, and labelled SIM packs in the deployment kit. The roster of names stays with you. Short answer: A deployment moves fast: a country, a start date, a team, and a rotation. Order the data with the travel: a one-time code for each person with an eSIM phone, labelled SIM packs in the kit for phones without eSIM, and a new eSIM for each further 30 days. The plan works where the local mobile networks work. Talk to sales See the flow ↓ Codes with the travel No names leave your roster Packs in the kit The flow Staff land with data and reach the team. Four moments of a deployment with data: the order, the arrival, the deployment kit, and the rotation. Pick one to see it. 01 Deployment order Deployment confirmed + 02 Arrival Arrival in the country + 03 Deployment kit Kit packed + 04 Rotation Plan ends in a long rotation + 01 / Step Deployment order Logistics orders codes for the team by country, start date, and length, with no names. The roster stays with the organization. Trigger Deployment confirmed Measure Codes ready before the flight 02 / Step Arrival Staff land with data and reach the team and the driver from the arrival hall. Trigger Arrival in the country Measure Staff online on arrival 03 / Step Deployment kit Labelled SIM packs go in the deployment kit for phones with only a SIM slot. Trigger Kit packed Measure Packs used per deployment 04 / Step Rotation A rotation longer than 30 days gets a new eSIM for each further 30 days, ordered with the rotation plan. Trigger Plan ends in a long rotation Measure New eSIMs per rotation The offer A focused offer for this buyer. A deployment moves fast: a country, a start date, a team, and a rotation. Order the data with the travel: a one-time code for each person with an eSIM phone, labelled SIM packs in the kit for phones without eSIM, and a new eSIM for each further 30 days. The plan works where the local mobile networks work. 01 One-time codes for each deployment, ordered with the travel. 02 Labelled SIM packs in the deployment kit. 03 A new eSIM for each further 30 days of a rotation. Measure Three numbers to review in a pilot. Codes ready before the flight Staff online on arrival New eSIMs per rotation Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Country Start date Deployment length Team size Phone format Who buys / who runs it Buyer Head of logistics or the operations director Runs it Logistics, travel, and the security team Good to know Data only, with no local number. The plan works where the local mobile networks work. SIM registration rules differ by country, so check them for each destination. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM for staff deployments Order codes with the travel, pack labelled SIM packs in the kit, and add a new eSIM for each further 30 days. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Order Order the codes with the travel: country, start date, length, and team size. 02 Pack Send the codes to work accounts, and pack labelled SIM packs in the kit. 03 Follow up Order a new eSIM before each plan ends in a long rotation. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does the plan work when the networks are down? No. The plan works where the local mobile networks work. Where they are down, the team uses its satellite and radio kit. Do you need the names of the staff? No. You assign the codes. RoamWorks needs the country, the dates, and the number of codes. What about SIM registration? SIM registration rules differ by country. Check them for each destination before the deployment, and plan the ID that staff need. Can a long rotation keep the same plan? Each further 30 days is a new eSIM, with no limit on the number. The same eSIM cannot get more data today. Related Compare the next solution. Nonprofit and humanitarian Volunteer travel Put a one-time eSIM code in the pre-departure guide, so volunteers land with data for the airport pickup. SIM packs wait at the orientation for phones without eSIM. Explore → Business Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Explore → Maritime and crew Crew managers Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. A new eSIM covers the port calls in each new region. Explore → --- ## SIM and eSIM for volunteer and mission travel | RoamWorks URL: https://roamworks.io/solutions/volunteer-travel/ Put a one-time eSIM code in the pre-departure guide, so volunteers land with data for the airport pickup. Home / Solutions / Volunteer travel Nonprofit and humanitarian SIM and eSIM for volunteer and mission travel Put a one-time eSIM code in the pre-departure guide, so volunteers land with data for the airport pickup. SIM packs wait at the orientation for phones without eSIM. Short answer: Volunteers land in a new country and look for the pickup, the host family, and the group chat. The one-time code goes out with the pre-departure guide. The orientation keeps SIM packs for phones without eSIM, and a long placement gets a new eSIM for each further 30 days. Talk to sales See the flow ↓ The code before the flight Online at the airport pickup Packs at the orientation The flow From the airport pickup to the project, online. Four moments of a volunteer trip with data: the pre-departure guide, the airport pickup, the orientation, and a mission team. Pick one to see it. 01 Pre-departure guide Placement confirmed + 02 Airport pickup Arrival day + 03 Orientation Orientation day + 04 Mission team Team list final + 01 / Step Pre-departure guide The one-time code goes out with the pre-departure guide. A code for a volunteer under 18 goes to a parent. Trigger Placement confirmed Measure Codes redeemed before the flight 02 / Step Airport pickup The volunteer lands with data and finds the pickup and the group chat at arrivals. Trigger Arrival day Measure Volunteers online at arrivals 03 / Step Orientation The orientation keeps SIM packs for phones without eSIM, after a phone check. Trigger Orientation day Measure Packs handed out per orientation 04 / Step Mission team A mission trip leader orders codes for the whole team and keeps two labelled SIM packs as spares. Trigger Team list final Measure Team members online on arrival The offer A focused offer for this buyer. Volunteers land in a new country and look for the pickup, the host family, and the group chat. The one-time code goes out with the pre-departure guide. The orientation keeps SIM packs for phones without eSIM, and a long placement gets a new eSIM for each further 30 days. 01 A one-time code in the pre-departure guide. 02 SIM packs at the orientation for phones without eSIM. 03 A new eSIM for each further 30 days of a long placement. Measure Three numbers to review in a pilot. Codes redeemed before the flight Volunteers online at arrivals Packs handed out per orientation Recommended setup The products behind it. Lead with Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Add next SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Placement country Arrival date Placement length Volunteer or parent email Phone format Who buys / who runs it Buyer Program director or the owner of the organizer Runs it Volunteer services and the team in the country Good to know Data only, with no local number. Codes for volunteers under 18 go to a parent. Check the coverage at rural project sites and the local rules for SIM sales at the orientation. Use cases Where this works. Each deep-dive shows the same solution in one buyer moment. esim-vouchers eSIM for volunteer placements Send the code with the pre-departure guide, get volunteers online at the pickup, and keep packs at the orientation. Explore → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Match Match each placement to a plan by country and length. 02 Send Send the codes with the pre-departure guide, and stock packs for the orientation. 03 Follow up Offer the next eSIM before each plan ends in a long placement. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Who gets the code of a volunteer under 18? A parent. The code never goes to the volunteer, and the parent installs it before the flight. Does the plan work at the project site? Where the local mobile networks reach the site. Check the coverage first, and keep Wi-Fi at the base for a rural site. What about a placement of three months? Start with a 30-day eSIM. Each further 30 days is a new eSIM, with no limit on the number. Who sets the price? You do. You buy at a partner price and sell it with the program, or include it in the program fee. Related Compare the next solution. Nonprofit and humanitarian NGOs and aid agencies Order data for each deployment before the flight: one-time codes for staff with eSIM phones, and labelled SIM packs in the deployment kit. The roster of names stays with you. Explore → Education Exchange and au pair Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line. Explore → Travel and tourism Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Explore → --- ## SIM packs at the front desk, from first order to reorder URL: https://roamworks.io/use-cases/hotel-front-desk/ Keep SIM packs behind the front desk, ask at check-in, check the phone, and charge the pack to the room. Home / Use cases / SIM packs at the hotel front desk Hotels and vacation rentals SIM packs at the front desk, from first order to reorder Keep SIM packs behind the front desk, ask at check-in, check the phone, and charge the pack to the room. Short answer: A front desk sells SIM packs like any item behind the desk. The work is in four habits: the right stock, one question at check-in, a phone check before the sale, and a monthly reorder. Talk to sales See the flow ↓ Packs in a drawer by destination A phone check before each sale Charged to the room The flow From the drawer to the folio in four steps. How a desk sells SIM packs: stock, ask, check, and reorder. Pick a step to see it. 01 Stock the desk Before the first sale + 02 Ask at check-in A guest from abroad checks in + 03 Check the phone and sell The guest says yes + 04 Reorder what sells Monthly stock check + 01 / Step Stock the desk Order packs for the countries your guests come from and travel on to. Keep them in a drawer behind the desk, by destination. Trigger Before the first sale Measure Packs in stock per destination 02 / Step Ask at check-in Staff ask one question with the room key: do you need data for your stay? A yes leads to the phone check. Trigger A guest from abroad checks in Measure Offers per 100 check-ins 03 / Step Check the phone and sell Staff check that the phone is unlocked and has a SIM slot, hand over the pack, and charge it to the room. A phone without a SIM slot gets an eSIM voucher. Trigger The guest says yes Measure Packs sold per 100 foreign arrivals 04 / Step Reorder what sells Each pack has a serial number and a last date to activate. Once a month, reorder the destinations that sell. Trigger Monthly stock check Measure Days of stock per destination Playbook How to run it. 01 Set up Pick the destinations from your guest origins and their next stops. Order a first stock and agree the terms for unsold packs. Add the pack to your property system at your retail price. 02 At the desk Ask at check-in: do you need data for your stay? Check the phone: unlocked, with a SIM slot. Hand over the pack and charge it to the room or at the desk. 03 Stock and reorder Keep packs in a locked drawer, by destination. Check the last date to activate on each pack. Reorder the destinations that sell each month. 04 Support Each pack holds the install card for the guest. Choose the support split: the desk answers first, and RoamWorks handles activation. Measure Three numbers to review in a pilot. Offers per 100 check-ins Packs sold per 100 foreign arrivals Support contacts per 100 packs Behind it The products behind it. Lead product SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → What to pass Destinations Pack count Retail price Desk address Good to know Sell a pack only to an unlocked phone with a SIM slot. Offer an eSIM voucher to a phone without one. Never print the eSIM QR. An eSIM goes by email as a one-time voucher. Check the local rules for SIM sales before the desk sells packs. The mobile hotspot is a second option for a family that shares one connection. The solution Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Pick Pick three destinations and one desk. 02 Pilot Run four weeks with the check-in question and the phone check. 03 Review Review packs sold, support, and stock. Then add the next desk. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks How many packs do we start with? Start small: ten to twenty packs for each of your top three destinations. The partner agreement sets the order size. Can we charge the pack to the room? Yes. Add the pack as an item in your property system and post it to the folio like any other item. What if the phone is locked? A locked phone does not take the RoamWorks SIM. Offer the hotel Wi-Fi, and suggest that the guest asks the home carrier to unlock the phone. What happens to unsold packs? The partner agreement sets the terms for unsold packs. Each pack shows the last date to activate it. Related Compare the next solution. Travel and tourism Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → --- ## Labelled SIM packs for every traveler on a group departure URL: https://roamworks.io/use-cases/group-departures/ Turn the departure list into one order: a labelled SIM pack or an eSIM voucher for each traveler. Home / Use cases / Labelled SIM packs for group departures Tour operators Labelled SIM packs for every traveler on a group departure Turn the departure list into one order: a labelled SIM pack or an eSIM voucher for each traveler. Short answer: A group departure needs one order, not a purchase for each traveler. The departure list sets the plan, each traveler gets a labelled pack or a voucher, and the guide carries spares for late changes. Talk to sales See the flow ↓ One labelled pack per traveler Matched to the itinerary Spare packs for the guide The flow One departure list in. One labelled pack per traveler out. How a group departure gets its data: the list, the order, the welcome meeting, and the spares. Pick a step to see it. 01 Send the departure list Three weeks before departure + 02 One order for the departure Departure list received + 03 Hand out at the welcome meeting Welcome meeting + 04 Spares for late changes A traveler joins late + 01 / Step Send the departure list Send the names, the itinerary countries, and the dates three weeks before departure. Mark the travelers whose phone supports eSIM. Trigger Three weeks before departure Measure Lists sent on time 02 / Step One order for the departure The order holds a labelled pack for each traveler and an eSIM voucher for each phone with eSIM. The plan follows the itinerary. Trigger Departure list received Measure Packs labelled before the documents go out 03 / Step Hand out at the welcome meeting The guide hands out the packs with the welcome documents and checks each phone. The traveler puts in the SIM before the first transfer. Trigger Welcome meeting Measure Travelers online on day one 04 / Step Spares for late changes The guide carries spare packs for a late booking or a failed eSIM install, and notes each spare used. Trigger A traveler joins late Measure Spare packs used per departure Playbook How to run it. 01 Set up Agree the plans for your main itineraries with the RoamWorks team. Add a phone question to the booking form: unlocked, SIM slot, or eSIM. Set the spare packs for each departure, for example two for each guide. 02 For each departure Send the departure list three weeks before departure. Check the labels against the list when the packs arrive. Put each pack in the welcome documents. 03 On the trip The guide checks each phone at the welcome meeting. The guide hands a spare pack to a late booking or after a failed eSIM install. The guide notes each spare that is used. 04 Support Each pack holds the install card. Choose the support split: the guide answers first, and RoamWorks handles activation. Measure Three numbers to review in a pilot. Travelers online on day one Spare packs used per departure Support contacts per departure Behind it The products behind it. Lead product SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → What to pass Departure list Itinerary countries Dates Phone type Good to know Check that each phone is unlocked before the pack goes in the welcome documents. Agree the rules for late bookings, no-shows, and spare packs before the season. Never print the eSIM QR. An eSIM traveler gets a one-time voucher by email. The mobile hotspot is a second option for a guide whose group has several devices. The solution Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Pick Pick one itinerary with many departures. 02 Pilot Run two departures with labelled packs and spares. 03 Review Review activation, spares, and support. Then add the next itinerary. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can data be part of the package price? Yes. Add the plan as a line in the package, or sell it as an extra. You set the retail price. What if a traveler books late? The guide hands over a spare pack, or the traveler gets an eSIM voucher by email before departure. Who labels the packs? The packs arrive labelled from the departure list. Check the labels against the list before the welcome documents go out. What happens to unused packs? The partner agreement sets the terms. Each pack shows the last date to activate it, so a spare can go on the next departure before that date. Related Compare the next solution. Travel and tourism Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Explore → --- ## SIM packs at the rental counter, matched to the route URL: https://roamworks.io/use-cases/rental-counter/ Hand over a SIM pack with the keys. Staff match the plan to the route and add it to the rental agreement. Home / Use cases / SIM packs at the rental counter Car and camper rentals SIM packs at the rental counter, matched to the route Hand over a SIM pack with the keys. Staff match the plan to the route and add it to the rental agreement. Short answer: A rental counter knows the route and the days before the keys change hands. Match the pack to the route, check the phone, and put the pack on the rental agreement. Talk to sales See the flow ↓ Matched to the route and the days A phone check at key handover On the rental agreement The flow Keys in one hand. Data in the other. How a counter sells SIM packs: the route, the phone check, the agreement, and the station stock. Pick a step to see it. 01 Read the route Customer at the counter + 02 Check the phone Customer says yes to data + 03 Add it to the agreement Key handover + 04 Count the station stock Weekly station check + 01 / Step Read the route The booking holds the pickup country, the drop-off, and the days. A route across a border gets a regional plan. Trigger Customer at the counter Measure Packs matched to the route 02 / Step Check the phone Staff check that the phone is unlocked and has a SIM slot. A phone without a SIM slot gets an eSIM voucher by email. Trigger Customer says yes to data Measure Packs sold per 100 rentals 03 / Step Add it to the agreement The pack goes on the rental agreement as an extra, next to the child seat or the toll pass, at your price. Trigger Key handover Measure Activation before the first drive 04 / Step Count the station stock Count the packs at each station every week. Reorder the packs that sell, and move packs between stations when one sells faster. Trigger Weekly station check Measure Packs in stock per station Playbook How to run it. 01 Set up Map the pickup markets, the common routes, and the rental lengths to three or four packs. Stock each station with a small number of packs. Add the pack to the rental agreement as an extra at your price. 02 At key handover Read the route and the days on the booking. Check the phone: unlocked, with a SIM slot. Hand over the pack with the keys, and add it to the agreement. 03 Stock by station Count the packs each week, by station. Move packs between stations when one sells faster. Check the last date to activate on each pack. 04 Support Each pack holds the install card. Choose the support split: the counter answers first, and RoamWorks handles activation. Measure Three numbers to review in a pilot. Packs sold per 100 rentals Activation before the first drive Packs in stock per station Behind it The products behind it. Lead product SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → What to pass Pickup station Route Rental days Pack count Good to know Sell a pack only to an unlocked phone with a SIM slot. Offer an eSIM voucher to a phone without one. Check one-way and cross-border routes before you pick the plan. Start with a small stock at each station. The mobile hotspot is a second option for a car with several devices, with no phone check. The solution Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Map Map one pickup market, its routes, and its rental lengths. 02 Pilot Stock one station for four weeks. 03 Review Review packs sold, activation, and stock. Then add the next station. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Which plan fits a route across borders? A regional plan covers the countries on the route. Match the plan days to the rental days. Can the pack go on the rental agreement? Yes. Add it as an extra at your price, like a child seat or a toll pass. What if the phone has no SIM slot? Send an eSIM voucher by email. The customer installs it on the station Wi-Fi before leaving the lot. How many packs should a station hold? Start with a few packs for the routes that rent most, then reorder by sales. The partner agreement sets the order size. Related Compare the next solution. Travel and tourism Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. Explore → --- ## SIM packs at the airport till, sold before the gate URL: https://roamworks.io/use-cases/airport-till/ Hang SIM packs for the top routes next to the till. Staff ask the destination, check the phone, and sell the pack before the gate. Home / Use cases / SIM packs at the airport till Airport retail and lounges SIM packs at the airport till, sold before the gate Hang SIM packs for the top routes next to the till. Staff ask the destination, check the phone, and sell the pack before the gate. A QR stand covers the hours when the shop is closed. Short answer: An airport shop sells SIM packs like any travel item, with one difference: the phone check. A small shelf for the top routes, one question at the till, and a QR stand for the closed hours cover most travelers. Talk to sales See the flow ↓ Packs for the top routes One question at the till A QR stand for night arrivals The flow One question at the till. Data before the gate. How an airport shop sells SIM packs: the shelf, the question, the sale, and the hours when the shop is closed. Pick a step to see it. 01 Fill the shelf Before the first sale + 02 Ask at the till Traveler pays at the till + 03 Check the phone and sell Traveler says yes + 04 Closed hours Shop closed + 01 / Step Fill the shelf Stock three to five packs for the routes that leave the airport most, and the local country for travelers who land. Trigger Before the first sale Measure Packs in stock per route 02 / Step Ask at the till Staff ask one question with the purchase: where do you fly today? The answer picks the pack. Trigger Traveler pays at the till Measure Offers per 100 sales 03 / Step Check the phone and sell Staff check that the phone is unlocked and has a SIM slot, then sell the pack. A phone without a SIM slot gets an eSIM voucher by email. Trigger Traveler says yes Measure Packs sold per 1,000 sales 04 / Step Closed hours When the shop closes, a QR stand by the till sells eSIM to travelers who land at night. The stand QR opens the checkout on the phone. Trigger Shop closed Measure Orders through the stand at night Playbook How to run it. 01 Set up Pick three to five packs for the top routes, and the local country for arrivals. Set the retail price and a short staff script. Agree the terms for unsold packs. 02 At the till Ask the destination with the purchase. Check the phone: unlocked, with a SIM slot. Sell the pack and point to the install card. 03 Closed hours Place a QR stand by the till for night arrivals. The stand sells eSIM only, through the RoamWorks checkout. Each stand has its own link, so each sale counts for the shop. 04 Stock and reorder Count the shelf each week. Reorder the routes that sell, and swap slow packs for new routes. Measure Three numbers to review in a pilot. Packs sold per 1,000 sales Activation on landing Orders through the stand at night Behind it The products behind it. Lead product SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it Self-service points Sell eSIM where travelers arrive and wait. No desk and no stock. See Self-service points → What to pass Top routes Local country Pack count Retail price Good to know Sell a pack only to an unlocked phone with a SIM slot. The QR stand sells eSIM only. SIM packs stay at the staffed till. Concession fees and staff time are part of the commercial model. Test one shop first. The solution Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Pick Pick the top routes and one shop. 02 Test Test the shelf and the staff script for four weeks. 03 Review Review sales, activation, and support. Then add the stand and a second shop. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Which packs sell at an airport? The routes that leave your airport most, and the local country for travelers who land. Start with three to five. What if the traveler wants an eSIM? Send a one-time eSIM voucher to the traveler email, or point to the QR stand. Can the stand sell SIM packs at night? No. The stand sells eSIM only. SIM packs stay at the staffed till. How does the stand pay the shop? Each sale through the stand link counts for the shop. The partner agreement sets the share. Related Compare the next solution. Travel and tourism Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Explore → --- ## SIM packs at the currency counter, as their own line URL: https://roamworks.io/use-cases/currency-counter/ Match the currency to a plan, check the phone, and sell a SIM pack as its own line next to the currency. Home / Use cases / SIM packs at the currency counter Currency exchange and travel money SIM packs at the currency counter, as their own line Match the currency to a plan, check the phone, and sell a SIM pack as its own line next to the currency. Short answer: A counter sale starts with the currency and ends with the restock. The order shows where and when the traveler goes, staff check the phone, the pack goes on the receipt as its own line, and each branch reorders by currency. Talk to sales See the flow ↓ The currency shows the country A phone check at the counter Its own line on the receipt The flow The currency shows the country. The pack is its own line. Four steps from the order to the restock. Pick one to see it. 01 The order shows the trip Order or walk-in + 02 Check the phone At the counter + 03 Its own line Handover + 04 Restock by currency Weekly review + 01 / Step The order shows the trip A travel money order gives the currency, the pickup date, and the trip length. A currency used in one country gives the plan. For the euro or the US dollar, staff ask the country. Trigger Order or walk-in Measure Orders with a matched plan 02 / Step Check the phone Before the sale, staff check that the phone is unlocked and has a SIM slot. A phone with eSIM and no SIM slot gets a voucher by email. Trigger At the counter Measure Sales with a passed phone check 03 / Step Its own line The SIM pack goes on the receipt as its own line, apart from the currency. It never uses the exchange rate, the fees, card data, or ID data. Trigger Handover Measure Attach rate per transaction 04 / Step Restock by currency Each branch reorders packs for the currencies it sells most, from the sales by currency of the week. Trigger Weekly review Measure Packs sold per currency Playbook How to run it. 01 Set up Stock SIM packs for the destinations of your top currencies. Add the plan to the online order page as its own line. Agree the receipt line and the tax terms before launch. 02 At the counter For the euro or the US dollar, ask the country first. Check that the phone is unlocked and has a SIM slot. Hand over the pack as its own line, apart from the currency. 03 Online orders and cards Home delivery and card loads get an eSIM voucher by email, never a code in the parcel. Show data in the pickup reminder only to customers who opted in to offers. A sell-back after the trip gets no offer. 04 Stock Reorder by currency each week. Check the last date to activate on each pack. Check the local rules for SIM sales. Measure Three numbers to review in a pilot. Attach rate per transaction Activation on arrival Packs sold per currency Behind it The products behind it. Lead product SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Order reference Currency Destination country Pickup or delivery date Good to know The plan never uses the exchange rate, the fees, card data, or ID data. No voucher code or QR on the receipt. The voucher goes by email. A sell-back after the trip gets no offer. Check the local rules for SIM sales at the counter. The solution Currency exchange Sell SIM packs at the counter and eSIM vouchers with online orders. The currency shows where the traveler goes. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your branches, your top currencies, and your online order flow. 02 Pilot Run one airport store and the online order page. 03 Extend Add the other branches and the card loads. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does the data sale change the currency transaction? No. The pack or the voucher is its own line on the receipt. It never uses the exchange rate, the fees, card data, or ID data. Which plan fits the euro or the US dollar? Staff ask the country first. One country gets a plan for that country, several countries in one region a regional plan, and a trip across regions a global plan. Can a home delivery include a SIM pack? No. Home delivery gets an eSIM voucher by email. SIM packs are for counter sales and pickups. What about unsold packs? The partner agreement sets the terms for unsold packs. Reorder by currency each week, so each branch stocks what it sells. Related Compare the next solution. Finance Currency exchange Sell SIM packs at the counter and eSIM vouchers with online orders. The currency shows where the traveler goes. Explore → --- ## SIM packs at the agency branch, with the documents URL: https://roamworks.io/use-cases/agency-branch/ Check the phone at the booking, set a SIM pack aside for a phone with only a SIM slot, and hand it over with the documents. Home / Use cases / SIM packs at the agency branch Travel agencies SIM packs at the agency branch, with the documents Check the phone at the booking, set a SIM pack aside for a phone with only a SIM slot, and hand it over with the documents. Short answer: A branch sale starts with the phone check at the booking and ends with the handover. The advisor sets a pack aside for each phone with only a SIM slot, hands it over with the documents, and reorders the top routes each month. Talk to sales See the flow ↓ For phones with only a SIM slot Handed over with the documents Packs in stock for top routes The flow The documents and the SIM pack, in one visit. Four steps from the booking to the last-minute trip. Pick one to see it. 01 Check the phone at the booking Booking confirmed + 02 Set the pack aside Final payment + 03 Hand over with the documents Document pickup + 04 Last-minute trip Departure within a week + 01 / Step Check the phone at the booking The advisor asks if the phone is unlocked and supports eSIM. A phone with only a SIM slot gets a SIM pack. A phone with eSIM gets a voucher by email. Trigger Booking confirmed Measure Bookings with a phone check 02 / Step Set the pack aside The advisor takes a pack for the destination from branch stock, labels it with the booking reference, and puts it with the documents. Trigger Final payment Measure Packs set aside per week 03 / Step Hand over with the documents The client picks up the documents and gets the SIM pack in the same visit. A phone sale keeps the pack at the branch for pickup, because no pack goes by mail. Trigger Document pickup Measure Packs sold per branch 04 / Step Last-minute trip A client books a trip that leaves in days. The advisor checks the phone and hands over a pack from stock at once, with no wait for the documents. Trigger Departure within a week Measure Travelers online on arrival Playbook How to run it. 01 Set up Stock SIM packs for the top destinations of the branch. Add the SIM pack to the booking as its own extra, next to the insurance. Agree the receipt line and the tax terms before launch. 02 At the booking Ask if the phone is unlocked and supports eSIM. A phone with only a SIM slot gets a SIM pack. A phone with eSIM gets a voucher by email. Label the pack with the booking reference. 03 At pickup Hand over the pack with the documents. Show where the SIM slot is, and tell the client to keep the home SIM safe. No pack goes by mail. A phone sale picks up at the branch. 04 Stock Reorder the top destinations each month. Check the last date to activate on each pack. Check the local rules for SIM sales. Measure Three numbers to review in a pilot. Packs sold per branch Bookings with a phone check Travelers online on arrival Behind it The products behind it. Lead product SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Booking reference Destination Travel dates Phone format Good to know Both formats need an unlocked phone. A SIM pack needs a SIM slot. No pack goes by mail. The client picks it up at the branch. Data only, with no local number. Check the local rules for SIM sales at the branch. The solution Travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your branches, your top destinations, and your document pickup. 02 Pilot Run one branch with packs for its top five destinations. 03 Extend Add the other branches and the phone sales. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Which clients need a SIM pack? A client whose phone is unlocked and has a SIM slot, but does not support eSIM. A phone that supports eSIM gets a voucher by email. Can we post the pack to the client? No. No pack goes by mail. The client picks it up at the branch, with the documents. How many packs should a branch keep? Start with the top destinations of the branch, then reorder each month from the bookings. The partner agreement sets the terms for unsold packs. What if the phone is locked? A locked phone takes neither a SIM pack nor an eSIM. The client asks the carrier to unlock it, then the advisor checks the phone again. Related Compare the next solution. Travel and tourism Travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. Explore → --- ## eSIM vouchers for the port days of a sailing | RoamWorks URL: https://roamworks.io/use-cases/cruise-port-days/ Map the ports to one plan, put a one-time voucher in the e-docs, and get guests to redeem before embarkation. Home / Use cases / eSIM vouchers for port days Cruise lines and ferries eSIM vouchers for the port days of a sailing Map the ports to one plan, put a one-time voucher in the e-docs, and get guests to redeem before embarkation. The plan works ashore, and ship Wi-Fi covers the sea. Short answer: A sailing is a list of port days. Map the ports to one plan, put a one-time voucher in the e-docs, and ask the guest to redeem before embarkation, because the plan works ashore, not at sea. Talk to sales See the flow ↓ One plan for the port countries A voucher in the e-docs Ship Wi-Fi at sea The flow One voucher for the ports. Ship Wi-Fi for the sea. How vouchers work on a sailing: the ports, the e-docs, the redemption, and the port day. Pick a step to see it. 01 Map the ports to a plan Itinerary set + 02 Issue vouchers with the e-docs E-docs issued + 03 Redeem before embarkation Days before embarkation + 04 Online on the port day Ship in port + 01 / Step Map the ports to a plan The itinerary lists the port countries. One regional plan covers the ports in one region, and a port outside it is a gap with its own plan. Trigger Itinerary set Measure Sailings with a mapped plan 02 / Step Issue vouchers with the e-docs Each guest who wants data gets one voucher in the e-docs. A guest whose phone has no eSIM buys a SIM pack at the terminal. Trigger E-docs issued Measure Vouchers issued per sailing 03 / Step Redeem before embarkation The guest opens the voucher at home or on the terminal Wi-Fi, checks the phone, and installs the eSIM. Trigger Days before embarkation Measure Vouchers redeemed before embarkation 04 / Step Online on the port day The plan works ashore in the listed countries. At sea, ship Wi-Fi stays the service. Trigger Ship in port Measure Help requests per port day Playbook How to run it. 01 Set up Map each itinerary to its port countries and one plan. Note the gaps: a port outside the region, a tender port, or a private island. Buy a voucher balance at a partner price. 02 With the e-docs Put one voucher for each guest who wants data in the e-docs. Add the no-sea note: the plan works ashore in the listed countries. Link the phone check and the install steps. 03 Before embarkation Remind guests to redeem and install at home or on the terminal Wi-Fi. Sell SIM packs at the terminal for phones without eSIM. 04 Support Ship Wi-Fi stays the service at sea. Choose the support split: guest services answers first, and RoamWorks handles activation. Measure Three numbers to review in a pilot. Vouchers redeemed before embarkation Guests online in the first port Help requests per port day Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → What to pass Sailing itinerary Port countries Guest email Booking reference Good to know The plan works ashore in the listed countries. It does not cover the open sea. Check tender ports and private islands before the sailing. Never print the eSIM QR. The voucher holds a one-time code. The mobile hotspot is a second option for the family ashore, and the ship Wi-Fi stays the service at sea. The solution Cruise and ferries Offer port-day data that matches the sailing. Send an eSIM voucher before travel, or sell SIM packs at the terminal and on board. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Map Map one itinerary to its ports and one plan. 02 Pilot Pilot vouchers in the e-docs for two sailings. 03 Review Review redemption and help requests. Then add the next itinerary. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Who gets a voucher? Each guest who wants data gets one voucher, matched to the itinerary. Each voucher is single use. When should guests redeem? Before embarkation, at home or on the terminal Wi-Fi. The plan starts in the first port country. What about a port outside the region? The sailing plan shows it as a gap. Offer a local plan for that port, or tell the guest to use ship Wi-Fi. Can guests buy a SIM pack instead? Yes, at the terminal, for phones with a SIM slot. Staff check the phone first. Related Compare the next solution. Travel and tourism Cruise and ferries Offer port-day data that matches the sailing. Send an eSIM voucher before travel, or sell SIM packs at the terminal and on board. Explore → --- ## eSIM vouchers in the policy, from issue to redemption URL: https://roamworks.io/use-cases/policy-benefit/ Issue a one-time eSIM voucher with each policy, matched to the destination, the dates, and the travelers. Home / Use cases / eSIM vouchers in the policy Travel insurance eSIM vouchers in the policy, from issue to redemption Issue a one-time eSIM voucher with each policy, matched to the destination, the dates, and the travelers. The customer redeems before the trip, and the report shows what was used. Short answer: A data benefit fits the policy when it follows the policy data: the destination, the dates, and the travelers. The policy admin issues one-time vouchers, the customer redeems before the trip, and the report shows what was used. Talk to sales See the flow ↓ A rule per policy type Sent with the policy email A report of what was used The flow The policy holds the trip. The voucher holds the data. How the benefit works: the rule, the issue, the redemption, and the report. Pick a step to see it. 01 Set the rule per policy type Benefit design + 02 Issue with the policy Policy issued + 03 Redeem and check the phone Days before departure + 04 Read the report Month end + 01 / Step Set the rule per policy type One voucher for a single trip, one for each trip of an annual policy, or one for each traveler of a family policy. Trigger Benefit design Measure Policy types with a benefit 02 / Step Issue with the policy The policy admin sends the policy ID, the destination, the dates, and the email. The vouchers go out with the policy email. Trigger Policy issued Measure Vouchers issued per 100 policies 03 / Step Redeem and check the phone The customer opens the voucher, checks that the phone supports eSIM, and installs before departure. Trigger Days before departure Measure Vouchers redeemed before departure 04 / Step Read the report Each month the report shows the vouchers issued, redeemed, and expired, by destination. Trigger Month end Measure Benefit use per 100 policies Playbook How to run it. 01 Set up Set the benefit for each policy type: single trip, annual, or family. Map the policy ID, the destination, the dates, and the email to the voucher. Buy a voucher balance at a partner price. 02 At policy issue Send the vouchers with the policy email. Add the phone check and the install steps. Show the assistance app and the emergency number next to the benefit. 03 During the trip Claims or assistance can issue an extra eSIM from the same record. Each voucher is single use and expires. 04 Review Read the voucher report: issued, redeemed, and expired. Adjust the plan size by destination. Measure Three numbers to review in a pilot. Vouchers redeemed before departure Benefit use per 100 policies Help requests per 100 vouchers Behind it The product behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Policy ID Destination Trip dates Customer email Good to know Data only. It does not replace the assistance number or emergency services. Never print the eSIM QR. The voucher holds a one-time code. No payment details are stored with the benefit. The solution Travel insurance Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Pick one policy type and one market. 02 Pilot Issue vouchers with new policies for one quarter. 03 Review Review redemption and help requests. Then add the next policy type. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Which policies get a voucher? Each policy type has a rule: one voucher for a single trip, one per trip on an annual policy, or one per traveler on a family policy. When does the customer redeem? Before departure, on Wi-Fi. The plan starts in the destination. What if the phone has no eSIM? The phone check says so before the customer redeems. The voucher stays unused, and the report shows it. Can claims issue extra data? Yes. Claims or assistance can issue a voucher for an extra eSIM from the same policy record. Related Compare the next solution. Finance Travel insurance Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. Explore → --- ## Travel data for every team trip, on one invoice | RoamWorks URL: https://roamworks.io/use-cases/team-orders/ Send one traveler list and get an eSIM voucher or a labelled SIM pack for each traveler, on one invoice. Home / Use cases / Team orders on one invoice Corporate travel and SMB teams Travel data for every team trip, on one invoice Send one traveler list and get an eSIM voucher or a labelled SIM pack for each traveler, on one invoice. Short answer: A team order starts with an approved trip and ends on one invoice. The travel manager sends one list, each traveler gets a voucher or a labelled pack, and finance sees every trip by cost center. Talk to sales See the flow ↓ One voucher per traveler Labelled packs for phones without eSIM One invoice by cost center The flow One list in. One voucher for each traveler out. Four steps from the plan list to the invoice. Pick one to see it. 01 Agree the plan list Travel policy review + 02 Send the trip order Trip approved + 03 A voucher for each traveler Order confirmed + 04 One invoice Month end + 01 / Step Agree the plan list Agree the destinations, the plan sizes, and the cost centers once with the RoamWorks team. Travelers then get data only for approved trips. Trigger Travel policy review Measure Plans and cost centers approved 02 / Step Send the trip order The travel manager sends the traveler list, the destination, the dates, and the cost center. A phone without eSIM gets a labelled SIM pack. Trigger Trip approved Measure Minutes to order one trip 03 / Step A voucher for each traveler Each traveler gets a one-time eSIM voucher by email and installs the eSIM the day before departure. The eSIM QR comes after redemption. Trigger Order confirmed Measure Installs before departure 04 / Step One invoice Every trip of the month lands on one invoice, with the cost center on each line and a usage report. Trigger Month end Measure Roaming claims per quarter Playbook How to run it. 01 Set up Agree the plan list, the cost centers, and the invoice details with the RoamWorks team. Name who orders: the travel manager, an assistant, or your travel tool. Make the eSIM voucher the default, and a labelled SIM pack the choice for a phone without eSIM. 02 For each trip Send the traveler list, the destination, the dates, and the cost center. Each traveler gets a one-time voucher by email, or a labelled pack at the office. Remind travelers to install the day before departure. 03 At the office Keep a few labelled spare packs for last-minute trips. Check the last date to activate on each pack. Hand out packs with the travel documents. 04 Support Travelers install with the steps in the voucher email. Choose the support split: your team answers first, and RoamWorks handles activation. Measure Three numbers to review in a pilot. Installs before departure Roaming claims per quarter Minutes to order one trip Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → What to pass Traveler list Destination Dates Cost center Good to know Data only. On a dual-SIM or eSIM phone, the traveler keeps the company number. A SIM pack replaces the card on a single-SIM phone, so use eSIM where the phone supports it. Confirm the tax and invoice terms before launch. The mobile hotspot is a second option for a team that shares one connection. The solution Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List the destinations, the team size, and the trip pattern. 02 Pilot Run one team trip with vouchers and one invoice. 03 Extend Add the other teams and review usage each quarter. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks How do we order? Send the traveler list, the destination, the dates, and the cost center to the RoamWorks team, or pass them from your travel tool through the API. Can we mix SIM packs and eSIM? Yes. Order eSIM vouchers for the phones that support eSIM and labelled SIM packs for the rest, on one invoice. Can we get one invoice? Yes. One invoice each month, with a cost center on each line and a usage report. Confirm the tax terms before launch. Does this replace corporate roaming? It can reduce the need for roaming on short trips. It is data only, so check the device and the policy. Related Compare the next solution. Business Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Explore → --- ## eSIM vouchers in the pre-arrival pack of a course URL: https://roamworks.io/use-cases/pre-arrival-pack/ Offer data with the airport transfer, send the eSIM code in the pre-arrival email, and keep SIM packs for phones without eSIM. Home / Use cases / eSIM vouchers in the pre-arrival pack Study abroad and language schools eSIM vouchers in the pre-arrival pack of a course Offer data next to the airport transfer when the student books, send the one-time code with the pre-arrival email, and keep SIM packs at reception for phones without eSIM. Short answer: A pre-arrival pack starts with the course booking and ends at reception. The student books data next to the transfer, the code arrives with the pre-arrival email, and reception keeps SIM packs for the phones without eSIM. Talk to sales See the flow ↓ Booked with the course The code before the flight SIM packs at reception The flow Booked with the course. Online at arrivals. Four steps from the booking to the welcome day. Pick one to see it. 01 Offer data at booking Course booked + 02 The code in the pre-arrival email Pre-arrival email + 03 Install before the flight Day before the flight + 04 Reception for the rest Welcome day + 01 / Step Offer data at booking Add a travel eSIM to the course extras, next to the airport transfer and the insurance. The student books it with the course, so the pre-arrival email can deliver it. Trigger Course booked Measure Attach rate per booking 02 / Step The code in the pre-arrival email One to two weeks before the course, the pre-arrival email carries the one-time code and the install steps. A code for a student under 18 goes to a parent or the group leader. Trigger Pre-arrival email Measure Codes redeemed before the flight 03 / Step Install before the flight The day before the flight, a short notice reminds the student to install the eSIM on Wi-Fi, so the phone connects at arrivals. Trigger Day before the flight Measure Students online at arrivals 04 / Step Reception for the rest A phone without eSIM gets a SIM pack at reception on the welcome day. Staff check the phone first, and the pack goes on the course invoice. Trigger Welcome day Measure Packs sold per welcome day Playbook How to run it. 01 Set up Add a travel eSIM to the course extras, next to the airport transfer and the insurance. Agree the plan sizes for each destination and course length with the RoamWorks team. Write the install steps once, in the language of each market. 02 Before arrival Send the one-time code with the pre-arrival email, one to two weeks before the course. Send a code for a student under 18 to a parent or the group leader, never to the student. Remind the student to install on Wi-Fi the day before the flight. 03 At reception Keep a few SIM packs for phones without eSIM. Check that the phone is unlocked and has a SIM slot before the sale. Check the local rules for SIM sales. 04 Support Students install with the steps in the email. Choose the support split: your welcome team answers first, and RoamWorks handles activation. Measure Three numbers to review in a pilot. Attach rate per booking Codes redeemed before the flight Packs sold per welcome day Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Destination Course dates Student or parent email Phone format Good to know Data only, with no local number. A student who needs one for forms or a bank still gets a local line. Offer data in the booking, not in a marketing email. The pre-arrival email then delivers what the student booked. In the EU, students with an EU SIM roam like at home, so lead with students from outside the EU. Confirm the consent rules for junior courses and the tax terms before launch. The solution Study abroad Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your destinations, your intakes, and your course lengths. 02 Pilot Run one intake with data in the course extras and packs at reception. 03 Extend Add the other schools and the junior groups. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does it replace a local number? No. The plan is data only. It covers the weeks before a local line, or a short course with no local line at all. What if a phone has no eSIM? Reception hands over a SIM pack on the welcome day, after a phone check. A locked phone gets neither, so point the student to the school Wi-Fi. Can parents buy for a student under 18? Yes. The code goes to the parent or the group leader, not to the student. Follow your phone rules for junior courses. When does the code arrive? With the pre-arrival email, one to two weeks before the course. The student redeems it and installs on Wi-Fi the day before the flight. Related Compare the next solution. Education Study abroad Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. Explore → --- ## eSIM vouchers as an add-on in event registration | RoamWorks URL: https://roamworks.io/use-cases/event-registration/ Add an eSIM voucher to registration for visitors from abroad, send one code per visitor with the confirmation, and keep SIM packs at the badge desk. Home / Use cases / eSIM vouchers in event registration Events and trade fairs eSIM vouchers as an add-on in event registration Add an eSIM voucher to registration for visitors from abroad, send one code per visitor with the confirmation, and keep SIM packs at the badge desk. Stand teams order data with their stand services. Short answer: Event data starts with registration and ends at the stand. Visitors from abroad add a voucher, the code arrives with the confirmation, the badge desk covers the phones without eSIM, and exhibitors order for their stand teams. Talk to sales See the flow ↓ An add-on in registration One code per visitor Stand teams from build-up The flow One add-on in registration. Online from the airport. Four steps from registration to the stand. Pick one to see it. 01 Add data in registration Registration from another country + 02 The code with the confirmation Registration confirmed + 03 Know before you go Reminder email + 04 Stand teams Stand confirmed + 01 / Step Add data in registration Show an eSIM voucher for the event dates as an add-on, only to registrations from other countries. The visitor adds it like the transport ticket or the parking pass. Trigger Registration from another country Measure Attach rate per international registration 02 / Step The code with the confirmation The confirmation email carries a one-time code for each visitor who added data, with the install steps. Each code works once, so it cannot spread like a shared promo code. Trigger Registration confirmed Measure Codes redeemed before travel 03 / Step Know before you go The reminder email one to two weeks before the event repeats the install step next to badge pickup. Visitors who opted in to offers can still add data there. Trigger Reminder email Measure Installs before arrival 04 / Step Stand teams Exhibitors order data for the stand team in the service shop, next to power and stand internet, before the service deadline. The plan covers build-up to dismantling. Trigger Stand confirmed Measure Stand teams online at build-up Playbook How to run it. 01 Set up Show the add-on only to registrations from other countries. Match the plan to the event dates, and a longer plan to the stand teams. Check sponsor rights before launch, because some events have an official telecom sponsor. 02 Registration and reminder Send a one-time code for each visitor with the confirmation, never a shared promo code. Repeat the install step in the reminder email, one to two weeks before the event. Show the offer in the reminder only to visitors who opted in to offers. 03 Badge desk Keep SIM packs for phones without eSIM. Check the phone at badge pickup, before the sale. Check the local rules for SIM sales at the venue. 04 Stand teams List team data in the service shop, next to power and stand internet. Set the order deadline with the other technical services. Cover build-up to dismantling with one plan for each member. Measure Three numbers to review in a pilot. Attach rate per international registration Installs before arrival Stand teams online at build-up Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → What to pass Event dates Venue country Home country Attendee email Good to know Data only, with no local number. Visitors keep their own number for calls and sign-in codes. One code for each registered visitor. Never a shared promo code. At a venue in the EU, visitors with an EU SIM roam like at home, so lead with visitors from outside the EU. You send the codes in your own emails, so the attendee list stays with you. The mobile hotspot is a second option for the stand team and its devices. The solution Events and fairs Add an eSIM voucher to registration for visitors from abroad, and keep RoamWorks SIM packs at the badge desk. Visitors and stand teams arrive connected. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your events, the venue countries, and the visitor mix. 02 Pilot Run one event with the add-on and a badge desk. 03 Extend Add the stand teams and the next edition. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Who sees the add-on? Visitors who register from another country. At a venue in the EU, lead with visitors from outside the EU, because EU SIMs roam like at home. Can a code be shared? Each code works once, so it cannot spread like a shared promo code. Send one code for each registered visitor. Can we include data for speakers? Yes. Buy vouchers for speakers or hosted guests and add them to their confirmation. Does it replace the venue Wi-Fi? No. The venue Wi-Fi stays in the halls. The plan goes with the visitor, from the airport to the hotel and the city. Related Compare the next solution. Travel and tourism Events and fairs Add an eSIM voucher to registration for visitors from abroad, and keep RoamWorks SIM packs at the badge desk. Visitors and stand teams arrive connected. Explore → --- ## eSIM offers after the Wi-Fi login and on onboard screens URL: https://roamworks.io/use-cases/wifi-and-screens/ On a long coach, train, or ferry trip, show the plan for the next country after the Wi-Fi login and on screens. Home / Use cases / Wi-Fi login and screens on long trips Rail and coach operators eSIM offers after the Wi-Fi login and on onboard screens On a long coach, train, or ferry trip, show the plan for the next country after the Wi-Fi login and on screens. Short answer: On a long trip, passengers log in to the onboard Wi-Fi and see the screens for hours. Show one plan for the next country after login and in the screen loop. The passenger taps or scans, buys in the phone browser, and installs over the onboard Wi-Fi before the border. Talk to sales See the flow ↓ After login, never in the login window A QR code on the onboard screens Installs over the onboard Wi-Fi The flow The next country is hours away. The plan is one scan away. Four places to show one plan on a long trip: the page after login, the onboard screens, the allowance notice, and one email for passengers who ask for it. 01 After-login offer Passenger logs in on a trip that crosses a border + 02 Screen QR spot One hour before the border or arrival + 03 Allowance used Passenger reaches the onboard data allowance + 04 Offer by email Passenger ticks the offer box + 01 / Step After-login offer Show one plan for the next country on the page after login. A short link and a code open the checkout in the phone browser. Trigger Passenger logs in on a trip that crosses a border Measure Orders per 1,000 logins 02 / Step Screen QR spot Run a plan spot with a QR code in the screen loop before the border or arrival. The QR opens the checkout on the phone. Trigger One hour before the border or arrival Measure Orders per trip with screens 03 / Step Allowance used When the onboard data allowance ends, offer a plan for the country the coach or train is in. The Wi-Fi keeps the checkout and the eSIM download open. Trigger Passenger reaches the onboard data allowance Measure Orders per allowance notice 04 / Step Offer by email Add a separate, unticked box for one offer on the login page. Before arrival, the passenger gets one email with the plan and a link to the checkout. Trigger Passenger ticks the offer box Measure Opt-ins and orders before arrival Playbook How to run it. 01 Set up List the routes that cross a border and the trip length of each. Put one plan card with a short link and a code on the page after login. Keep the checkout and the eSIM download open on the Wi-Fi when the allowance ends. 02 On board Run one screen spot with a QR code an hour before the border or arrival. Show the plan for the next country, not a list of plans. On a ferry, offer the plan for the arrival country only. 03 Consent Keep free Wi-Fi free of conditions. Add a separate, unticked box for one email offer. Send one email before arrival, only to passengers who ticked the box. Measure Three numbers to review in a pilot. Orders per 1,000 logins Orders per trip with screens Installs before the border Behind it The products behind it. Lead product Self-service points Sell eSIM where travelers arrive and wait. No desk and no stock. See Self-service points → Also part of it eSIM API Add eSIM to your product with one API. See eSIM API → What to pass Route Next country Arrival time Language Good to know The offer goes on the page after login, never in the login window. Phones can block payment and install links there. Free Wi-Fi never depends on the offer. The email box is separate and unticked. A ferry gets the plan for the arrival country. The plan does not work at sea. The solution Rail and coach Add a data plan to the e-ticket for lines that cross a border or end at an airport. Keep SIM packs at the ticket desk for passengers who buy on the day. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Route Map the routes that cross a border, the trip length, and the login and screen steps. 02 Pilot Pilot one long route with the after-login offer and one screen spot. 03 Review Review orders, installs, and support. Add the next long route. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can the passenger buy inside the Wi-Fi login window? Do not rely on it. On many phones the login window is a small browser that can block payment and install links. Put the offer on the page after login, with a short link, a code, or a QR code. What do we earn? If you link to the RoamWorks checkout, you earn a share of each sale, set in the partner agreement. If you sell in your own app or checkout, you set the price and you set the retail price. Commercial terms are agreed privately. Can free Wi-Fi depend on the offer? No. Keep free Wi-Fi free of conditions. Consent to an email offer is a separate, unticked choice. Does the plan work at sea? No. The plan uses networks on land. On a ferry, offer the plan for the arrival country. At sea, the passenger uses the ship Wi-Fi. Does the passenger need data to install? No. The eSIM installs over the onboard Wi-Fi. When the data allowance ends, keep the checkout and the eSIM download open on the Wi-Fi. Related Compare the next solution. Travel and tourism Rail and coach Add a data plan to the e-ticket for lines that cross a border or end at an airport. Keep SIM packs at the ticket desk for passengers who buy on the day. Explore → Travel and tourism Cruise and ferries Offer port-day data that matches the sailing. Send an eSIM voucher before travel, or sell SIM packs at the terminal and on board. Explore → Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → --- ## Travel data for long stays, with a new eSIM every 30 days URL: https://roamworks.io/use-cases/long-stays/ A new 30-day eSIM for each period of a semester, a ship crew contract, or a long assignment. Home / Use cases / Long stays, a new eSIM every 30 days Study abroad and language schools Travel data for long stays, with a new eSIM every 30 days A new 30-day eSIM for each period of a semester, a ship crew contract, or a long assignment. Short answer: A long stay starts with one 30-day eSIM and adds a new one for each further period. The first is booked with the stay, a reminder comes before each period ends, and the eSIMs stop when the stay ends or the local line takes over. Talk to sales See the flow ↓ Semesters, crew contracts, assignments A new eSIM every 30 days No limit on the number The flow One eSIM for the first 30 days. A new one for each period after it. Four steps from the booking to the last period. Pick one to see it. 01 Book the first period Stay booked + 02 The code before departure Message before departure + 03 A new eSIM before each period ends Three days before a period ends + 04 Ship crew and long assignments Contract or assignment confirmed + 01 / Step Book the first period The student books a 30-day eSIM with the course. The length of the stay sets how many eSIMs follow, so the plan is clear from the start. Trigger Stay booked Measure Stays with a plan from day one 02 / Step The code before departure The one-time code arrives before departure, with the install steps. The student installs on Wi-Fi and lands with data. Trigger Message before departure Measure Installs before departure 03 / Step A new eSIM before each period ends Three days before a plan ends, a reminder offers a new eSIM for the next 30 days, to install before the current plan ends. It goes only to people who bought a plan, with an opt-out. Trigger Three days before a period ends Measure New eSIMs per long-stay traveler 04 / Step Ship crew and long assignments A cruise line or an employer orders a new eSIM for each period for its people, on one invoice. Ship crew use the plan ashore on their own phones, and the ship Wi-Fi covers them at sea. Trigger Contract or assignment confirmed Measure Crew and staff online in each port Playbook How to run it. 01 Set up Match the stay to the 30-day plan for the country or the region. Count one eSIM for each 30 days of the stay. There is no limit on the number. Decide who buys the next eSIM: the student, the family, or the employer. 02 Each period Send a reminder three days before each plan ends, only to people who bought a plan, with an opt-out. The traveler installs the new eSIM before the current plan ends, so the phone stays online. Match the last eSIM to the end of the stay. 03 The local line The plan is data only, with no local number. A student who needs a number for forms or a bank gets a local line. Stop the new eSIMs when the local line takes over. 04 Ship crew and assignments Order a new eSIM for each period for the team, on one invoice. Crew use the plan ashore on their own phones. At sea, the ship Wi-Fi covers them. Keep a crew plan apart from recruitment and placement fees. Measure Three numbers to review in a pilot. New eSIMs per long-stay traveler Installs before departure Stays covered to the last day Behind it The product behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Destination Start and end dates Who buys the next eSIM Email Good to know Data only, with no local number. Each 30-day period is a new eSIM. There is no limit on how many a traveler gets. The plan works on land networks. At sea, ship crew use the ship Wi-Fi. A code for a traveler under 18 goes to a parent or a group leader. The solution Study abroad Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your long stays: semesters, crew contracts, and assignments. 02 Pilot Run one semester intake with a reminder before each period ends. 03 Extend Add the crews and the long assignments. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can the same eSIM get more data? No. Each further 30 days is a new eSIM, and a traveler can get as many as the stay needs. The traveler installs the new one before the current plan ends. Does it give a local number? No. The plan is data only. It covers the weeks before a local line, and a stay that needs no local line at all. Who gets the reminder? The person who bought the plan, three days before it ends, with an opt-out. For a team, the travel manager or the crew office. Does it work at sea? No. It works on land networks. At sea, ship crew use the ship Wi-Fi. Related Compare the next solution. Education Study abroad Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. Explore → Business Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Explore → Travel and tourism Cruise and ferries Offer port-day data that matches the sailing. Send an eSIM voucher before travel, or sell SIM packs at the terminal and on board. Explore → --- ## eSIM vouchers from the travel advisor | RoamWorks URL: https://roamworks.io/use-cases/advisor-voucher/ Offer data on the quote next to the insurance, record the answer on the booking, and send the one-time code with the final documents. Home / Use cases / eSIM vouchers from the travel advisor Travel agencies eSIM vouchers from the travel advisor Offer data on the quote next to the insurance, record the answer on the booking, and send the one-time code with the final documents. Short answer: A voucher sale starts on the quote and ends with the install. The advisor asks and records the answer, checks the phone, and sends the code with the final documents. The client installs at home before the flight. Talk to sales See the flow ↓ On the quote, next to the insurance The code with the final documents SIM packs for the other phones The flow Sold on the quote. Installed before the flight. Four steps from the quote to the arrival. Pick one to see it. 01 Offer data on the quote Quote or deposit + 02 Check the phone Booking confirmed + 03 The code with the final documents Final documents sent + 04 Install before the flight Day before the flight + 01 / Step Offer data on the quote The advisor adds data to the quote, next to the insurance and the transfer. The client says yes or no, and the advisor records the answer on the booking. Trigger Quote or deposit Measure Attach rate per booking 02 / Step Check the phone Two questions at the booking: is the phone unlocked, and does it support eSIM? A phone with eSIM gets a voucher. A phone with only a SIM slot gets a SIM pack at the branch. Trigger Booking confirmed Measure Bookings with a phone check 03 / Step The code with the final documents About four weeks before departure, the one-time code goes by email with the e-tickets and the hotel voucher. The code is never printed, even for a client who wants paper documents. Trigger Final documents sent Measure Codes redeemed before departure 04 / Step Install before the flight The day before the flight, a short notice reminds the client to install the eSIM on Wi-Fi at home, so the phone connects on arrival. Trigger Day before the flight Measure Travelers online on arrival Playbook How to run it. 01 Set up Add data to the quote and the booking as its own extra, next to the insurance. Agree the plan sizes for your top destinations with the RoamWorks team. Add the code and the install steps to your final documents email. 02 At the booking Ask each traveler, and record yes or no on the booking. Never pre-tick the box. Sell data as an extra. Do not call it part of the package. Check the phone: unlocked, and eSIM or a SIM slot. 03 Final documents Send the one-time code by email with the documents, about four weeks before departure. Never print the code, even for a client who wants paper documents. For a trip that leaves within a week, send the code at once. 04 From home A home-based advisor sells vouchers with no stock to hold. Keep a few SIM packs for the clients you meet. No pack goes by mail. Use the same quote line and the same final documents email. Measure Three numbers to review in a pilot. Attach rate per booking Codes redeemed before departure Help requests per 100 vouchers Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Destination Travel dates Travelers Client email Phone format Good to know Data only, with no local number. Calls and messages work through apps. Ask each traveler, and record yes or no. No pre-ticked box. Name RoamWorks on the voucher and the invoice as the company that issues the plan. Check the consent rules and the tax terms of each market before launch. The solution Travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your top destinations, your branches, and your home-based advisors. 02 Pilot Run one branch and a few advisors for one month. 03 Extend Add the other branches and the advisors who work from home. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks When does the client get the code? With the final documents, about four weeks before departure. For a trip that leaves within a week, the code goes at once. Can the code go in paper documents? No. The code goes by email only. A client who wants paper documents gets them, and the code still comes by email. What if the phone has no eSIM? A phone with only a SIM slot gets a SIM pack at the branch, with the documents. A locked phone gets no sale until it is unlocked. Can a home-based advisor sell vouchers? Yes. Vouchers need no stock. The advisor sells them on the quote, and the code goes by email with the documents. Related Compare the next solution. Travel and tourism Travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. Explore → --- ## Welcome data for international students | RoamWorks URL: https://roamworks.io/use-cases/student-arrival/ Send the one-time code with the arrival guide, help at the orientation desk, and hand out SIM packs for phones without eSIM. Home / Use cases / Welcome data for international students Universities and international offices Welcome data for international students Send the one-time code with the arrival guide, help at the orientation desk, and hand out SIM packs for phones without eSIM. Short answer: A welcome plan starts in the arrival guide and ends with a local line. The international office sends the code, reminds before the flight, helps at the orientation desk, and points to a local line in week 4. Talk to sales See the flow ↓ The code before the flight Help at orientation A local line by week 4 The flow In the arrival guide, before the flight, online on day one. Four steps from the arrival guide to week 4. Pick one to see it. 01 Send the code with the arrival guide Arrival guide sent + 02 Remind before the flight Three days before arrival + 03 Help at the orientation desk Orientation week + 04 Week 4: a local line Plan ends in 3 days + 01 / Step Send the code with the arrival guide Two weeks before the term, the arrival guide carries the one-time code and the install steps. The student installs at home on Wi-Fi. Trigger Arrival guide sent Measure Codes redeemed before the flight 02 / Step Remind before the flight Three days before the arrival date, a short notice reminds the student to install the eSIM on Wi-Fi. Trigger Three days before arrival Measure Students online at arrivals 03 / Step Help at the orientation desk The orientation desk helps a student who did not install, and hands over a SIM pack for a phone without eSIM after a phone check. Trigger Orientation week Measure Help requests per intake 04 / Step Week 4: a local line Before the plan ends, a notice tells the student how to open a local line, or how to get a new eSIM for the next 30 days. Trigger Plan ends in 3 days Measure Students with a local line or a new eSIM Playbook How to run it. 01 Set up Agree the welcome plan for the campus country with the RoamWorks team. Add the code and the install steps to the arrival guide. Decide who pays: a welcome gift, or a plan in the student portal. 02 Before arrival Send the code with the arrival guide, two weeks before the term. Remind the student three days before the arrival date. Point to the free Wi-Fi of the airport and the campus. 03 At orientation Keep SIM packs at the orientation desk for phones without eSIM. Check that the phone is unlocked before a handover. Check the local rules for SIM sales. 04 Week 4 Tell the student how to open a local line. Offer a new eSIM for the next 30 days to a student who still needs data. Measure Three numbers to review in a pilot. Codes redeemed before the flight Students online at arrivals Help requests per intake Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Campus country Arrival dates Student email Phone format Good to know Data only, with no local number. A long stay needs a local line. A locked phone takes neither a SIM pack nor an eSIM. Point the student to the campus Wi-Fi. Send the code by email or in the student portal, never on paper. Check the local rules for SIM sales at the orientation desk. The solution Universities Send international students a one-time eSIM code with the arrival guide, and keep SIM packs at the welcome desk. They land with data on day one. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your intakes, your arrival days, and your campus countries. 02 Pilot Run one intake with codes in the arrival guide and packs at orientation. 03 Extend Add the other intakes and the outbound exchange students. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks When does the student get the code? With the arrival guide, two weeks before the term. The student installs at home on Wi-Fi. What if a student did not install before the flight? The student installs on the free Wi-Fi of the airport or the campus, or gets help at the orientation desk. Does the student get a local number? No. The plan is data only. It covers the first weeks, until the student opens a local line. Who pays for the plan? You choose. Give it as a welcome gift at a partner price, or let students buy it in the student portal. Related Compare the next solution. Education Universities Send international students a one-time eSIM code with the arrival guide, and keep SIM packs at the welcome desk. They land with data on day one. Explore → --- ## eSIM for school trips, with codes to parents | RoamWorks URL: https://roamworks.io/use-cases/school-trip-roster/ Ask parents to opt in, send each code to the parent, give every trip leader data, and pack labelled SIM packs. Home / Use cases / eSIM for school trips, with codes to parents School trips and student tours eSIM for school trips, with codes to parents Ask parents to opt in, send each code to the parent, give every trip leader data, and pack labelled SIM packs. Short answer: A school trip with data starts with a parent opt-in and keeps the trip leader's phone as the contact. The school asks, sends the codes to the parents, packs for the trip leader, and keeps the parents updated through the leader. Talk to sales See the flow ↓ Parents opt in Codes never to students Spares with the trip leader The flow Parents opt in, and trip leaders stay reachable. Four steps from the trip letter to the trip. Pick one to see it. 01 Ask in the trip letter Trip letter sent + 02 Send the codes to parents Final letter + 03 Pack for the trip leader Departure day + 04 Reach parents through the leader On the trip + 01 / Step Ask in the trip letter The trip letter asks each parent to opt in, with no pre-ticked box. The answer goes on the trip list. Trigger Trip letter sent Measure Opt-ins per trip 02 / Step Send the codes to parents The final letter carries the one-time code for each opted-in student. It goes to the parent, never to the student. Trigger Final letter Measure Codes installed before departure 03 / Step Pack for the trip leader The trip leader gets an eSIM, the trip list with the format of each student, and labelled SIM packs with two spares. Trigger Departure day Measure Group online on arrival 04 / Step Reach parents through the leader During the trip, the trip leader's phone is the contact. Parents get updates in the parents' group. Trigger On the trip Measure Updates per trip Playbook How to run it. 01 Set up Add an optional data line to the trip letter, next to the insurance. Agree the plan for the destination with the RoamWorks team. Write the install steps for parents once. 02 Before the trip Ask each parent to opt in. Never pre-tick the box. Send the code to the parent, never to the student. Give each trip leader an eSIM. 03 On departure day Hand the labelled SIM packs to the trip leader, with two spares. Check that each phone is unlocked before a handover. Keep the trip list with the format of each student. 04 On the trip The trip leader's phone is the contact for parents. Your school phone rules apply. Measure Three numbers to review in a pilot. Opt-ins per trip Codes installed before departure Help requests per trip Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → What to pass Destination Trip dates Group list Parent email Phone format Good to know Codes for students under 18 go to a parent, never to the student. There is no pre-ticked box: a parent opts in. Your school phone rules apply on the trip. Data only, with no local number. The mobile hotspot is a second option for the devices of the trip leader, never for a student. The solution School trips Data for every trip leader, and for each student whose parent opts in. The one-time code goes to the parent, and labelled SIM packs travel with the trip leader. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your trips, your destinations, and your phone rules. 02 Pilot Run one trip with the opt-in in the trip letter. 03 Extend Add the other trips of the school year. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does every student need a plan? No. The trip leader's phone is the contact. A student gets data only when a parent opts in. Who installs the eSIM? The parent, at home on Wi-Fi, before the trip. The code never goes to the student. What if a phone has no eSIM? The trip leader hands out a labelled SIM pack on departure day. A locked phone gets neither. Can a student call home? The plan is data only, so calls and messages go through apps. Your school phone rules decide when a student may use a phone. Related Compare the next solution. Education School trips Data for every trip leader, and for each student whose parent opts in. The one-time code goes to the parent, and labelled SIM packs travel with the trip leader. Explore → --- ## eSIM for exchange arrivals, until the local line | RoamWorks URL: https://roamworks.io/use-cases/program-arrival/ Put the code in the pre-departure pack, get each participant online at the arrival gate, and add a new eSIM each 30 days. Home / Use cases / eSIM for exchange arrivals, until the local line Exchange and au pair programs eSIM for exchange arrivals, until the local line Put the code in the pre-departure pack, get each participant online at the arrival gate, and add a new eSIM each 30 days. Short answer: An exchange arrival with data starts in the pre-departure pack and ends with a local line. The program sends the code, the participant lands online, the orientation helps the rest, and a new eSIM covers each 30 days until the local line. Talk to sales See the flow ↓ The code before the flight Online at the arrival gate A new eSIM every 30 days The flow From the pre-departure pack to the local line. Four steps from the pre-departure pack to the local line. Pick one to see it. 01 Code in the pre-departure pack Pre-departure orientation + 02 Online at the arrival gate Arrival day + 03 Packs at the arrival orientation Arrival orientation + 04 A new eSIM until the local line Plan ends in 3 days + 01 / Step Code in the pre-departure pack The pack carries the one-time code and the install steps. A code for a participant under 18 goes to a parent. Trigger Pre-departure orientation Measure Codes redeemed before the flight 02 / Step Online at the arrival gate The participant lands with data and messages the host family and the coordinator before baggage claim. Trigger Arrival day Measure Participants online on arrival 03 / Step Packs at the arrival orientation The arrival orientation keeps SIM packs for phones without eSIM, and checks each phone first. Trigger Arrival orientation Measure Packs handed out per orientation 04 / Step A new eSIM until the local line Three days before a plan ends, the participant gets a new eSIM for the next 30 days, until the local line. Trigger Plan ends in 3 days Measure New eSIMs per participant Playbook How to run it. 01 Set up Agree the plan for each host country with the RoamWorks team. Add the code and the install steps to the pre-departure pack. Decide who pays: the program, or the participant in the portal. 02 Before departure Send the code with the pre-departure pack. For a participant under 18, send it to a parent. Remind the participant to install on Wi-Fi before the flight. 03 On arrival The participant messages the host family and the coordinator from the gate. Keep SIM packs at the arrival orientation for phones without eSIM. Check that each phone is unlocked before a handover. 04 Until the local line Offer a new eSIM three days before each plan ends. Stop when the participant has a local line. Measure Three numbers to review in a pilot. Codes redeemed before the flight Participants online on arrival New eSIMs per participant Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Host country Arrival date Program length Participant or parent email Phone format Good to know Data only, with no local number. A local line comes from the host family, the school, or a local shop. Codes for participants under 18 go to a parent. Each further 30 days is a new eSIM, with no limit on the number. Check the local rules for SIM sales at the orientation. The solution Exchange and au pair Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your programs, your host countries, and your arrival dates. 02 Pilot Run one cohort with the code in the pre-departure pack. 03 Extend Add the other cohorts and the new eSIMs until the local line. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks When does the participant get the code? With the pre-departure pack. A code for a participant under 18 goes to a parent. How long does the data last? The first plan covers 30 days. Each further 30 days is a new eSIM, until the participant has a local line. What if the phone has no eSIM? The arrival orientation hands over a SIM pack after a phone check. A locked phone gets neither. Does the participant get a local number? No. The plan is data only. The host family, the school, or a local shop helps with a local line. Related Compare the next solution. Education Exchange and au pair Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line. Explore → --- ## eSIM for crew changes, from the itinerary to the port calls URL: https://roamworks.io/use-cases/crew-change/ Send the code with the itinerary, give packs to the port agent, and add a new eSIM for each new region. Home / Use cases / eSIM for crew changes, from the itinerary to the port calls Crew managers eSIM for crew changes, from the itinerary to the port calls Send the code with the itinerary, give packs to the port agent, and add a new eSIM for each new region. Short answer: A crew change with data starts when the crew change is confirmed and goes on to the next port call. The crew manager assigns the codes, the travel desk sends them, the port agent covers phones without eSIM, and a new eSIM covers each new region. Talk to sales See the flow ↓ The code with the itinerary Packs through the port agent A new eSIM for each region The flow From the travel itinerary to the next port call. Four steps of a crew change with data. Pick one to see it. 01 Codes by crew code Crew change confirmed + 02 The code with the itinerary Tickets issued + 03 Packs through the port agent Arrival at the joining port + 04 A new eSIM for the next region Next port call in a new region + 01 / Step Codes by crew code The crew coordinator assigns one code to each on-signer by crew code. RoamWorks gets no seafarer name. Trigger Crew change confirmed Measure Codes assigned per crew change 02 / Step The code with the itinerary The code goes out with the flight tickets. The seafarer installs it on Wi-Fi before the first flight. Trigger Tickets issued Measure Codes redeemed before the flight 03 / Step Packs through the port agent The port agent meets the on-signers and hands a SIM pack to each phone without eSIM, after a phone check. Trigger Arrival at the joining port Measure Packs handed over per crew change 04 / Step A new eSIM for the next region Before the ship reaches a new region, each seafarer gets a new eSIM for shore leave there. Trigger Next port call in a new region Measure New eSIMs per seafarer Playbook How to run it. 01 Set up Agree the plans for your joining ports and regions with the RoamWorks team. Add the code and the install steps to the travel itinerary. Give the port agents SIM packs for phones without eSIM. 02 Crew change Assign one code to each on-signer by crew code. Send the code with the flight tickets, and ask for the install on Wi-Fi before the first flight. 03 Joining port The port agent checks each phone without eSIM, then hands over a SIM pack. A locked phone gets neither format. 04 Port calls Send a new eSIM before the ship reaches a new region. At sea, the crew uses the ship Wi-Fi. Measure Three numbers to review in a pilot. Codes redeemed before the flight On-signers online on arrival New eSIMs per seafarer Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Joining port Travel dates Next port regions Phone format Good to know Data only, with no local number. The plan works ashore and in port, not at sea. No seafarer names: the crew manager assigns the codes. Check the local rules for SIM sales at the joining port. The solution Crew managers Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. A new eSIM covers the port calls in each new region. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your vessels, your joining ports, and the crew changes of a month. 02 Pilot Run one vessel with the code in the travel itinerary. 03 Extend Add the other vessels and the new eSIMs for each region. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks When does the seafarer get the code? With the flight tickets. The seafarer installs it on Wi-Fi before the first flight. Do you need the names of the crew? No. The crew manager assigns each code by crew code. RoamWorks needs the joining port, the dates, and the number of codes. What if a phone has no eSIM? The port agent hands over a SIM pack at the joining port, after a phone check. A locked phone gets neither. Does the plan work at sea? No. The plan works ashore and in port. At sea, the crew uses the ship Wi-Fi. Related Compare the next solution. Maritime and crew Crew managers Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. A new eSIM covers the port calls in each new region. Explore → --- ## SIM packs at the seafarer centre | RoamWorks URL: https://roamworks.io/use-cases/centre-desk/ Keep SIM packs at the desk, fill a visit bag by the next region of each ship, and send eSIM by email. Home / Use cases / SIM packs at the seafarer centre Seafarer centres and port welfare SIM packs at the seafarer centre Keep SIM packs at the desk, fill a visit bag by the next region of each ship, and send eSIM by email. Short answer: A centre that sells data plans its stock by the ships due, sells packs at the desk and on ship visits after a phone check, and sends eSIM by email to phones that support it. Talk to sales See the flow ↓ Packs for this port and the next A visit bag for each ship eSIM by email at the desk The flow From the ships due to the pack in the hand. Four steps of a centre that sells data. Pick one to see it. 01 Stock by the ships due Port schedule for next week + 02 A phone check at the desk Crew member at the desk + 03 The visit bag Ship visit + 04 eSIM by email Phone supports eSIM + 01 / Step Stock by the ships due The centre reads the ships due and their next regions, then orders packs for this port and the next ports. Trigger Port schedule for next week Measure Packs in stock per region 02 / Step A phone check at the desk Staff ask about the phone, check that it is unlocked, and sell a SIM pack for the port country. Trigger Crew member at the desk Measure Packs sold per week 03 / Step The visit bag The ship visitor takes packs for the next region of each ship, and sells them on board after a phone check. Trigger Ship visit Measure Packs sold per ship visit 04 / Step eSIM by email A crew member whose phone supports eSIM pays at the desk and gets the one-time code by email. Trigger Phone supports eSIM Measure eSIM sales per week Playbook How to run it. 01 Set up Agree the packs for your port country and the main next regions with the RoamWorks team. Set your retail prices for the desk and the ship visits. Show staff and ship visitors how to check a phone. 02 Each week Read the ships due and their next regions. Fill the visit bag by region, and keep desk packs for the port country. 03 At the desk and on board Check that the phone is unlocked before a sale. Sell a SIM pack to a phone with a SIM slot, and an eSIM by email to a phone that supports eSIM. A locked phone gets neither. Measure Three numbers to review in a pilot. Packs sold per week Packs sold per ship visit eSIM sales per week Behind it The products behind it. Lead product SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Port country Ships due Next port regions Phone format Good to know Data only, with no local number. The plan works ashore and in port, not at sea. No ship names or crew names in the order. Check the local rules for SIM sales at the centre and on board. The solution Seafarer centres Keep SIM packs at the centre desk and in the ship visit bag, so crews in port get data for shore leave and the next port calls. eSIM goes by email. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your port country, your ship visits, and the main next regions. 02 Pilot Run one month at the desk and in the visit bag. 03 Extend Add eSIM by email and more packs for the regions that sell out. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Which packs should the centre keep? Packs for the port country, for shore leave, and regional packs for the next ports of the ships due. The centre sets the number. Can a ship visitor sell on board? Yes, where the ship and the port allow ship visits. The visitor checks the phone before the sale. What if the phone has no SIM slot? Sell an eSIM at the desk. The crew member gets the one-time code by email and installs it on the centre Wi-Fi. Does the plan work at sea? No. The plan works ashore and in port. At sea, the crew uses the ship Wi-Fi. Related Compare the next solution. Maritime and crew Seafarer centres Keep SIM packs at the centre desk and in the ship visit bag, so crews in port get data for shore leave and the next port calls. eSIM goes by email. Explore → --- ## eSIM for a yacht season, area by area | RoamWorks URL: https://roamworks.io/use-cases/yacht-season/ Send the code with the joining instructions, then a new eSIM each 30 days and for each new area. Home / Use cases / eSIM for a yacht season, area by area Yacht crew and management eSIM for a yacht season, area by area Send the code with the joining instructions, then a new eSIM each 30 days and for each new area. Short answer: A yacht season with data starts with the season plan and follows the yacht from area to area. The yacht buys the codes, the crew installs before the flight, and a new eSIM covers each 30 days and each new area. Talk to sales See the flow ↓ The code with the joining instructions A new eSIM every 30 days A plan for each cruising area The flow From the season plan to the last port of the season. Four steps of a yacht season with data. Pick one to see it. 01 The season plan Season itinerary set + 02 The code with the joining instructions Crew member hired + 03 A new eSIM each 30 days Plan ends in 3 days + 04 A new area Itinerary changes area + 01 / Step The season plan The purser lists the cruising areas and the days in each, and the codes come in one order. Trigger Season itinerary set Measure Codes ordered per season 02 / Step The code with the joining instructions Each crew member gets the code with the joining instructions and installs it before the flight. Trigger Crew member hired Measure Crew online on the joining day 03 / Step A new eSIM each 30 days Three days before a plan ends, the crew member gets a new eSIM for the next 30 days in the area. Trigger Plan ends in 3 days Measure New eSIMs per crew member 04 / Step A new area Before the yacht moves on, each crew member gets a new eSIM for the countries of the next area. Trigger Itinerary changes area Measure Crew online in the new area Playbook How to run it. 01 Set up Agree the plans for your cruising areas with the RoamWorks team. Add the code and the install steps to the joining instructions. Order labelled SIM packs with the season order for phones without eSIM. 02 Joining day Send the code with the joining instructions. Ask each crew member to install on Wi-Fi before the flight. 03 During the season Send a new eSIM three days before each plan ends. Send a new eSIM to each crew member before the yacht moves to a new area. Offshore, the crew uses the yacht Wi-Fi. Measure Three numbers to review in a pilot. Crew online on the joining day New eSIMs per crew member Codes ordered per season Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Cruising areas Season dates Crew list size Phone format Good to know Data only, with no local number. The plan works ashore and near the coast, not offshore. Each further 30 days is a new eSIM, with no limit on the number. Labelled packs ship with the season order, never by mail to a crew member. The solution Yacht crew Send a one-time eSIM code with the joining instructions, then a new eSIM for each 30 days and each new cruising area. Labelled SIM packs cover phones without eSIM. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your cruising areas, your season dates, and your crew. 02 Pilot Run one yacht for the first 30 days of the season. 03 Extend Add the new eSIMs for each 30 days and each new area. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks When does the crew member get the code? With the joining instructions. The crew member installs it on Wi-Fi before the flight. What happens when the yacht moves to a new area? Each crew member gets a new eSIM for the countries of the new area. One regional plan covers a cruise across borders in one region. What if a phone has no eSIM? Order labelled SIM packs with the season order. The yacht hands them out on board, after a phone check. Does the plan work offshore? No. The plan works ashore and near the coast. Offshore, the crew uses the yacht Wi-Fi. Related Compare the next solution. Maritime and crew Yacht crew Send a one-time eSIM code with the joining instructions, then a new eSIM for each 30 days and each new cruising area. Labelled SIM packs cover phones without eSIM. Explore → --- ## Travel eSIM in the operator app | RoamWorks URL: https://roamworks.io/use-cases/operator-app/ Show a travel plan where the roaming of the plan stops, sell it at your price, and remind before departure. Home / Use cases / Travel eSIM in the operator app Mobile operators and MVNOs Travel eSIM in the operator app Show a travel plan where the roaming of the plan stops, sell it at your price, and remind before departure. Short answer: A travel plan in your app starts on the roaming page and ends with data at the destination. The app shows it only where the roaming of the plan stops, the customer pays in your checkout, and the home line stays in the phone. Talk to sales See the flow ↓ Only where roaming stops Your checkout and your price The home line stays on The flow From the roaming page to data at the destination. Four steps of a travel plan in your app. Pick one to see it. 01 Check the roaming Customer opens the roaming page + 02 Show the travel plan Country outside the roaming + 03 Pay in your checkout Plan added + 04 Install before departure Departure in 2 days + 01 / Step Check the roaming The app checks the country of the trip against the roaming of the plan. Inside the roaming, it shows no offer. Trigger Customer opens the roaming page Measure Roaming pages with an offer 02 / Step Show the travel plan Outside the roaming, the page shows one to three travel plans for the trip, at your price. Trigger Country outside the roaming Measure Attach rate on the roaming page 03 / Step Pay in your checkout The customer pays in your checkout, and the API returns the eSIM to install. Trigger Plan added Measure Orders per 1,000 roaming pages 04 / Step Install before departure Two days before the trip, the app reminds the customer to install on Wi-Fi. The home line stays in the phone. Trigger Departure in 2 days Measure Installs before departure Playbook How to run it. 01 Set up Map the roaming of your plans and the countries it leaves out. Connect the eSIM API to the roaming page and the add-on list. Agree your prices and the refund rules with the RoamWorks team. 02 In the app Show the travel plan only for countries outside the roaming of the plan. Show one to three plans that cover the days of the trip. 03 Before departure Remind the customer to install on Wi-Fi two days before the trip. Say that the home line stays in the phone. 04 Care Give the care team the same plans for customers who ask about roaming. Use the order lookup of the API for install questions. Measure Three numbers to review in a pilot. Attach rate on the roaming page Orders per 1,000 roaming pages Installs before departure Behind it The products behind it. Lead product eSIM API Add eSIM to your product with one API. See eSIM API → Also part of it White-label eSIM A co-branded eSIM store for large platforms. See White-label eSIM → What to pass Destination Travel dates Customer account Included roaming zone Good to know Data only, with no local number. The home line stays in the phone. Show the offer only where the roaming of the plan does not cover the trip. The phone must be unlocked and support eSIM. No network data: the trip comes from the customer. The solution Mobile operators Add a travel eSIM to your app for the trips your plans do not cover. The customer keeps the home line in the phone and gets data at the destination. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Pick the plans and the countries outside their roaming. 02 Pilot Show the travel plan on the roaming page for one plan family. 03 Extend Add the add-on list, the reminder, and the care team. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does it replace our roaming? No. It covers the countries your plans leave out. Your roaming stays as it is. Do you see where our customers are? No. The trip comes from the customer in your app. RoamWorks gets the destination, the dates, and the order. Can customers pay on the bill? You choose the checkout. The API returns the plans and the order status, and the customer pays where you sell. What does the customer need? An unlocked phone that supports eSIM. The travel plan installs next to the home line. Related Compare the next solution. Telecom and retail Mobile operators Add a travel eSIM to your app for the trips your plans do not cover. The customer keeps the home line in the phone and gets data at the destination. Explore → --- ## SIM packs and eSIM at the phone counter | RoamWorks URL: https://roamworks.io/use-cases/phone-counter/ Check the phone, hand over a SIM pack for a SIM slot, and install the eSIM during the phone setup. Home / Use cases / SIM packs and eSIM at the phone counter Phone and electronics retailers SIM packs and eSIM at the phone counter Check the phone, hand over a SIM pack for a SIM slot, and install the eSIM during the phone setup. Short answer: Travel data at the phone counter starts with one question about the next trip. Staff check the phone, hand over a SIM pack or help install the eSIM on the store Wi-Fi, and restock the packs that sell. Talk to sales See the flow ↓ A phone check before each sale Packs for a SIM slot eSIM at the phone setup The flow From the phone check to data for the trip. Four steps of travel data at the phone counter. Pick one to see it. 01 Ask about the trip Customer at the counter + 02 Check the phone Customer has a trip + 03 Hand over or install Format found + 04 Restock Weekly stock count + 01 / Step Ask about the trip At every phone sale, setup, and repair pickup, staff ask about the next trip abroad. Trigger Customer at the counter Measure Customers asked per day 02 / Step Check the phone Staff check that the phone is unlocked, and whether it supports eSIM or has a SIM slot. Trigger Customer has a trip Measure Phone checks per sale 03 / Step Hand over or install A phone with only a SIM slot gets a SIM pack. A phone with eSIM gets a voucher that the customer redeems and installs on the store Wi-Fi. Trigger Format found Measure Packs and eSIMs per 100 checks 04 / Step Restock Each week, the store reorders the packs for the trips that sell. Trigger Weekly stock count Measure Packs in stock per destination Playbook How to run it. 01 Set up Stock packs for the top trips of your customers. Show the counter staff how to check a phone. Set your retail prices. 02 At the counter Ask about the next trip at every phone sale, setup, and repair pickup. Check that the phone is unlocked before a sale. A locked phone gets neither format. 03 eSIM at the setup The customer redeems the one-time code on the phone. Install the eSIM on the store Wi-Fi, and name the line "Travel". Measure Three numbers to review in a pilot. Customers asked per day Packs and eSIMs per 100 checks Packs in stock per destination Behind it The products behind it. Lead product SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Destination Travel dates Phone model Customer email Good to know Data only, with no local number. Both formats need an unlocked phone. The code never goes on paper. Check the local rules for SIM sales at the counter. The solution Phone retailers Sell travel data at the phone counter: a SIM pack for a phone with a SIM slot, and an eSIM voucher that installs during the new phone setup. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Pick the stores and the top trips of your customers. 02 Pilot Run four weeks at the phone counter of three stores. 03 Extend Add the eSIM at the setup and the sign next to travel accessories. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks What do staff check? That the phone is unlocked, and whether it supports eSIM or has a SIM slot. The answer sets the format. Can staff install the eSIM? The customer redeems the one-time code on the phone, and staff help with the install on the store Wi-Fi. What if the phone has one SIM slot? The SIM pack replaces the home SIM for the trip. The customer keeps the home SIM safe and puts it back at home. Which packs should we stock? Packs for the top trips of your customers. The RoamWorks team helps you pick and reorder. Related Compare the next solution. Telecom and retail Phone retailers Sell travel data at the phone counter: a SIM pack for a phone with a SIM slot, and an eSIM voucher that installs during the new phone setup. Explore → --- ## SIM packs for the holiday season | RoamWorks URL: https://roamworks.io/use-cases/holiday-shelf/ Plan packs by season and destination, keep them at the service desk, and sell eSIM in the app. Home / Use cases / SIM packs for the holiday season Supermarket and convenience chains SIM packs for the holiday season Plan packs by season and destination, keep them at the service desk, and sell eSIM in the app. Short answer: A holiday season with travel data starts with the season plan. The category team picks the destinations, the service desks stock the packs, staff check the phone at each sale, and the app sells eSIM with the loyalty account. Talk to sales See the flow ↓ Packs by season and destination At the service desk eSIM in your app The flow From the season plan to the pack at the desk. Four steps of a holiday season with travel data. Pick one to see it. 01 Plan the season Season plan due + 02 Stock the desks Season reset + 03 Sell at the desk Shopper at the desk + 04 eSIM in the app Shopper opens the travel page + 01 / Step Plan the season The category team picks the top destinations of its shoppers for the season, and leaves out the ones where they roam like at home. Trigger Season plan due Measure Destinations per season 02 / Step Stock the desks Each service desk gets packs for the season destinations, and the travel shelf gets a sign. Trigger Season reset Measure Packs in stock per store 03 / Step Sell at the desk Staff ask the destination, check the phone, and hand over the pack. The shopper pays at the till. Trigger Shopper at the desk Measure Packs sold per store per week 04 / Step eSIM in the app A shopper with an eSIM phone buys in the app, with the loyalty account. The code arrives by email or in the account. Trigger Shopper opens the travel page Measure eSIM sales per 1,000 app users Playbook How to run it. 01 Plan Pick the top destinations of your shoppers for each season. Leave out the destinations where your shoppers roam like at home. Set the packs for each destination and each store. 02 In the store Keep the packs at the service desk or the kiosk counter. Put a sign on the travel shelf that sends shoppers to the desk. Check the phone before each sale. 03 In the app Add the eSIM to the travel page of the app. Link it to the loyalty account, with your own rules for points. Measure Three numbers to review in a pilot. Packs sold per store per week eSIM sales per 1,000 app users Packs left at the end of the season Behind it The products behind it. Lead product SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Store country Season Top destinations Phone format Good to know Data only, with no local number. The packs stay at a staffed desk, never on the open shelf. A shopper with an EU SIM roams like at home in the EU. Check the local rules for SIM sales, because some countries need an ID check. The solution Retail chains Keep SIM packs for the season destinations at the service desk, put a sign on the travel shelf, and sell eSIM in your app with the loyalty account. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Pick a region of stores and one season. 02 Pilot Run the season at the service desks of ten stores. 03 Extend Add the app and the other regions for the next season. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can the packs go on the open shelf? No. The packs stay at the service desk or the kiosk counter, where staff check the phone. The travel shelf gets a sign. Which destinations should a store stock? The top destinations of your shoppers for the season. Leave out the ones where they roam like at home. What about packs left at the end of the season? The partner agreement sets the terms for unsold packs. Agree them before the season starts. Can shoppers earn loyalty points? That is your choice. The eSIM sells in your app, with your loyalty account and your rules. Related Compare the next solution. Telecom and retail Retail chains Keep SIM packs for the season destinations at the service desk, put a sign on the travel shelf, and sell eSIM in your app with the loyalty account. Explore → --- ## Travel data for points and miles | RoamWorks URL: https://roamworks.io/use-cases/points-redemption/ Price plans in points, show the plan for the next trip after a booking, and give data to top tiers. Home / Use cases / Travel data for points and miles Loyalty programs Travel data for points and miles Price plans in points, show the plan for the next trip after a booking, and give data to top tiers. Short answer: Travel data for points starts with your rate and ends in the member account. The program sets the points price, the plan follows the booked trip, the member redeems in the app, and top tiers get data as a benefit. Talk to sales See the flow ↓ Your rate in points The plan for the booked trip Top tiers get data The flow From the booking to data paid with points. Four steps of travel data for points and miles. Pick one to see it. 01 Set the rate Catalog set up + 02 Show the plan after a booking Booking confirmed + 03 Redeem in the app Member redeems + 04 Give data to top tiers Top-tier booking + 01 / Step Set the rate The program sets the points price of each plan from its own rate, and the earn rate for card payments. Trigger Catalog set up Measure Plans in the catalog 02 / Step Show the plan after a booking After a flight or a stay, the member sees the plans for the destination, in points or in cash. Trigger Booking confirmed Measure Attach rate per booking 03 / Step Redeem in the app The member redeems points, and the API returns the eSIM to the member account. Trigger Member redeems Measure Redemptions per 1,000 bookings 04 / Step Give data to top tiers A top-tier member gets the first plan for each trip as a benefit of the tier. Trigger Top-tier booking Measure Benefits used per tier Playbook How to run it. 01 Set up Set the points price of each plan from your rate for each GB. Set the earn rate for card payments. Connect the eSIM API to the rewards catalog and the booking confirmation. 02 After a booking Show the plans for the destination of the booked trip. Offer points or cash. 03 Tiers Give top-tier members the first plan for each trip. Show the benefit in the booking confirmation. Measure Three numbers to review in a pilot. Attach rate per booking Redemptions per 1,000 bookings Benefits used per tier Behind it The products behind it. Lead product eSIM API Add eSIM to your product with one API. See eSIM API → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → What to pass Destination Travel dates Member tier Points price Good to know Data only, with no local number. The program sets the points price and the earn rate. RoamWorks states no value for a point. Points and data follow the terms of your program. The solution Loyalty programs Add travel data to your rewards catalog. Members redeem points for a plan that fits the next trip, or pay by card and earn points. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Pick the destinations and the tiers for the first catalog. 02 Pilot Show the plans after the bookings of one market for a season. 03 Extend Add the tier benefit and the other markets. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Who sets the points price? You do. You buy each plan at a partner price and set its price in points. Can members pay with points and cash? That is your choice. The API returns the plans, and your catalog sets how members pay. Where does the eSIM go? Into the member account, where the member installs it on Wi-Fi before the trip. What member data do you get? The destination, the dates, the tier, and the order reference. The points stay in your program. Related Compare the next solution. Loyalty and membership Loyalty programs Add travel data to your rewards catalog. Members redeem points for a plan that fits the next trip, or pay by card and earn points. Explore → --- ## eSIM with the international driving permit | RoamWorks URL: https://roamworks.io/use-cases/driving-permit/ Offer a plan for the same countries and days as the permit, by email or at the club office. Home / Use cases / eSIM with the international driving permit Automobile clubs and member associations eSIM with the international driving permit Offer a plan for the same countries and days as the permit, by email or at the club office. Short answer: Travel data with the driving permit starts with the permit order and ends on the road. The order gives the countries and the days, one plan covers the route, the code goes by email, and the club office keeps SIM packs for phones without eSIM. Talk to sales See the flow ↓ The countries of the permit A member price Packs at the club office The flow From the permit order to maps online abroad. Four steps of travel data with the driving permit. Pick one to see it. 01 Ask with the permit Permit order + 02 Match the route Countries given + 03 Send or hand over Order paid + 04 Before the trip A week before the trip + 01 / Step Ask with the permit The permit order asks for the countries and the days of the trip, and offers a plan for them. Trigger Permit order Measure Attach rate per permit 02 / Step Match the route One country gets a local plan, a route across borders a regional plan, and a long trip a new eSIM for each further 30 days. Trigger Countries given Measure Plans per route 03 / Step Send or hand over An order online or by mail gets an eSIM voucher by email. At the club office, staff check the phone and hand over a SIM pack or sell the voucher. Trigger Order paid Measure Codes redeemed before the trip 04 / Step Before the trip A week before the trip, the member gets a reminder to install on Wi-Fi. Trigger A week before the trip Measure Installs before the trip Playbook How to run it. 01 Set up Add a question about the countries and the days to the permit order. Set the member price for the top routes. Keep SIM packs at the club offices. 02 With the order Offer one plan for the route of the trip. Send the eSIM voucher by email. A SIM pack never goes by mail. 03 Before the trip Send a reminder to install on Wi-Fi a week before the trip. Say that the plan is data only, with no local number. Measure Three numbers to review in a pilot. Attach rate per permit Codes redeemed before the trip Installs before the trip Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Destination Travel dates Member number Phone format Good to know Data only, with no local number. The plan is a separate sale from the permit. A SIM pack never goes by mail. Check the local rules for SIM sales at the club office. The solution Member clubs Offer members travel data at a member price: with the international driving permit, in the member area, and at the club office. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Pick the permit channels and the top routes of your members. 02 Pilot Add the offer to the online permit order for one season. 03 Extend Add the club offices and the member area. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Is the plan part of the permit? No. It is a separate sale, offered with the permit order. What about a road trip across borders? One regional plan covers the countries of one region. A route across regions gets a global plan. Can the pack go out with the permit by mail? No. A SIM pack goes from the club office after a phone check. Online and mail orders get an eSIM voucher by email. What about a trip longer than 30 days? The first plan covers 30 days, and each further 30 days is a new eSIM, with no limit on the number. Related Compare the next solution. Loyalty and membership Member clubs Offer members travel data at a member price: with the international driving permit, in the member area, and at the club office. Explore → --- ## eSIM for staff deployments | RoamWorks URL: https://roamworks.io/use-cases/staff-deployment/ Order codes with the travel, pack labelled SIM packs in the kit, and add a new eSIM for each further 30 days. Home / Use cases / eSIM for staff deployments NGOs and aid agencies eSIM for staff deployments Order codes with the travel, pack labelled SIM packs in the kit, and add a new eSIM for each further 30 days. Short answer: A deployment with data starts with the deployment order and goes on for the whole rotation. Logistics orders the codes with the travel, staff install before the flight, the kit carries packs for phones without eSIM, and a new eSIM covers each further 30 days. Talk to sales See the flow ↓ Codes with the travel No names leave your roster A new eSIM each 30 days The flow From the deployment order to the last day of the rotation. Four steps of a deployment with data. Pick one to see it. 01 Order with the travel Deployment confirmed + 02 Codes to work accounts Travel booked + 03 Packs in the kit Kit packed + 04 Rotation Plan ends in 3 days + 01 / Step Order with the travel When the deployment is confirmed, logistics orders one code for each person with an eSIM phone, by country, dates, and team size. Trigger Deployment confirmed Measure Codes ready before the flight 02 / Step Codes to work accounts Each person gets the code by work email and installs it on Wi-Fi before the flight. Trigger Travel booked Measure Codes redeemed before the flight 03 / Step Packs in the kit Labelled SIM packs go in the deployment kit for phones with only a SIM slot, one for each 30 days. Trigger Kit packed Measure Packs used per deployment 04 / Step Rotation Before each plan ends, logistics sends a new eSIM for the next 30 days of the rotation. Trigger Plan ends in 3 days Measure New eSIMs per rotation Playbook How to run it. 01 Set up Agree the plans for your countries of operation with the RoamWorks team. Add data to the deployment checklist of logistics. Keep labelled SIM packs for the kit. 02 Before the flight Send one code to each work email account. The roster of names stays with you. Ask staff to install on Wi-Fi before the flight. Check the SIM registration rules of the destination. 03 In the field Order a new eSIM before each plan ends in a long rotation. Where the networks are down, use the satellite and radio kit. Measure Three numbers to review in a pilot. Codes ready before the flight Staff online on arrival New eSIMs per rotation Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Country Start date Deployment length Team size Phone format Good to know Data only, with no local number. The plan works where the local mobile networks work. No names: you assign the codes. SIM registration rules differ by country. The solution NGOs and aid agencies Order data for each deployment before the flight: one-time codes for staff with eSIM phones, and labelled SIM packs in the deployment kit. The roster of names stays with you. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your countries of operation and your deployments for a quarter. 02 Pilot Run one deployment with codes and a kit with packs. 03 Extend Add the other teams and the long rotations. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does the plan work when the networks are down? No. The plan works where the local mobile networks work. Where they are down, the team uses its satellite and radio kit. Do you need the names of the staff? No. You assign the codes. RoamWorks needs the country, the dates, and the number of codes. What about SIM registration? SIM registration rules differ by country. Check them for each destination before the deployment, and plan the ID that staff need. What if a phone has only a SIM slot? Put a labelled SIM pack in the kit, one for each 30 days of the deployment. Related Compare the next solution. Nonprofit and humanitarian NGOs and aid agencies Order data for each deployment before the flight: one-time codes for staff with eSIM phones, and labelled SIM packs in the deployment kit. The roster of names stays with you. Explore → --- ## eSIM for volunteer placements | RoamWorks URL: https://roamworks.io/use-cases/volunteer-placement/ Send the code with the pre-departure guide, get volunteers online at the pickup, and keep packs at the orientation. Home / Use cases / eSIM for volunteer placements Volunteer and mission travel eSIM for volunteer placements Send the code with the pre-departure guide, get volunteers online at the pickup, and keep packs at the orientation. Short answer: A volunteer placement with data starts in the pre-departure guide and ends at the project site. The program sends the code, the volunteer lands online for the pickup, the orientation helps phones without eSIM, and a long placement gets a new eSIM each 30 days. Talk to sales See the flow ↓ The code before the flight Online at the airport pickup Packs at the orientation The flow From the pre-departure guide to the project site. Four steps of a volunteer placement with data. Pick one to see it. 01 Code in the guide Placement confirmed + 02 Online at the pickup Arrival day + 03 Packs at the orientation Orientation day + 04 At the project site First week at the site + 01 / Step Code in the guide The pre-departure guide carries the one-time code and the install steps. A code for a volunteer under 18 goes to a parent. Trigger Placement confirmed Measure Codes redeemed before the flight 02 / Step Online at the pickup The volunteer lands with data, finds the staff member at arrivals, and joins the group chat. Trigger Arrival day Measure Volunteers online at arrivals 03 / Step Packs at the orientation The orientation keeps SIM packs for phones without eSIM, and checks each phone first. Trigger Orientation day Measure Packs handed out per orientation 04 / Step At the project site At a rural site with weak coverage, the volunteer uses the Wi-Fi at the base, and the plan works in town. Trigger First week at the site Measure Support questions per placement Playbook How to run it. 01 Set up Agree the plan for each placement country with the RoamWorks team. Add the code and the install steps to the pre-departure guide. Check the coverage at each project site. 02 Before departure Send the code with the guide. For a volunteer under 18, send it to a parent. Remind volunteers to install on Wi-Fi before the flight. 03 In the country Keep SIM packs at the orientation for phones without eSIM. Offer a new eSIM before each plan ends in a long placement. Measure Three numbers to review in a pilot. Codes redeemed before the flight Volunteers online at arrivals Packs handed out per orientation Behind it The products behind it. Lead product Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Placement country Arrival date Placement length Volunteer or parent email Phone format Good to know Data only, with no local number. Codes for volunteers under 18 go to a parent. The plan works where the local mobile networks reach. Check the local rules for SIM sales at the orientation. The solution Volunteer travel Put a one-time eSIM code in the pre-departure guide, so volunteers land with data for the airport pickup. SIM packs wait at the orientation for phones without eSIM. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope List your placement countries and your arrival dates. 02 Pilot Run one intake with the code in the pre-departure guide. 03 Extend Add the orientations, the long placements, and the mission teams. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks When does the volunteer get the code? With the pre-departure guide. A code for a volunteer under 18 goes to a parent. Does the plan work at the project site? Where the local mobile networks reach the site. Check the coverage first, and keep Wi-Fi at the base for a rural site. What if the phone has no eSIM? The orientation hands over a SIM pack after a phone check. A locked phone gets neither. What about a placement of three months? Start with a 30-day eSIM. Each further 30 days is a new eSIM, with no limit on the number. Related Compare the next solution. Nonprofit and humanitarian Volunteer travel Put a one-time eSIM code in the pre-departure guide, so volunteers land with data for the airport pickup. SIM packs wait at the orientation for phones without eSIM. Explore → --- ## eSIM in the booking flow, from the plan card to the QR URL: https://roamworks.io/use-cases/booking-flow/ Match plans to the booking through the eSIM API, charge them in your checkout, and send the QR before departure. Home / Use cases / eSIM in the booking flow Online travel agencies eSIM in the booking flow, from the plan card to the QR Match plans to the booking through the eSIM API, charge them in your checkout, and send the QR before departure. Short answer: The booking already knows the destination and the dates. The eSIM API turns that into one to three plans, an order when the payment clears, and a QR before departure, without a store in your booking path. Talk to sales See the flow ↓ Plans matched to the trip Paid in your checkout QR before departure The flow From the booking to the QR, in your own flow. How the eSIM API runs in a booking flow: match, pay, deliver, and follow up. Pick a step to see it. 01 Match plans to the booking Booking paid + 02 Charge it in your checkout Guest adds the plan + 03 Deliver the QR Order fulfilled + 04 Follow up on the install Two days before departure + 01 / Step Match plans to the booking The booking holds the destination and the dates. The catalogue returns the plans that cover every day of the trip, and you show one to three. Trigger Booking paid Measure Plans shown per 100 bookings 02 / Step Charge it in your checkout The plan is a line in your own payment step, at your price. The order goes to the API when the payment clears. Trigger Guest adds the plan Measure Orders per 100 plans shown 03 / Step Deliver the QR The order returns the QR and the install link. Show them on the confirmation page and in the booking email. Trigger Order fulfilled Measure QR delivered per order 04 / Step Follow up on the install The order status shows if the eSIM is installed. Two days before departure, send the install steps to the guests who have not started. Trigger Two days before departure Measure Installs before departure Playbook How to run it. 01 Set up Get a test key and call the catalogue in the sandbox. Map the destination, the dates, the order reference, the locale, and the currency. Pick one to three plans to show for each trip. 02 In the booking flow Show one plan card on the confirmation page and in the email. Charge the plan in your own checkout, at your price. Create the order through the API when the payment clears. 03 After payment Poll the order, or listen for the webhook, and show the QR when it is ready. Offer the install link on the same phone where it works. Send one install reminder before departure. 04 Support Choose the support split: your team answers first, and RoamWorks handles provisioning and activation. Agree the refund rule for an eSIM that was never installed. Measure Three numbers to review in a pilot. Plans shown per 100 bookings Orders per 100 plans shown Installs before departure Behind it The products behind it. Lead product eSIM API Add eSIM to your product with one API. See eSIM API → Also part of it White-label eSIM A co-branded eSIM store for large platforms. See White-label eSIM → What to pass Destination Dates Order reference Locale Currency Good to know Keep your checkout. Do not put a full store inside the booking path. Show the plans that fit the trip, not the whole catalogue. The QR comes after payment. Never print it. The solution Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Sandbox Connect the catalogue and run test orders with a test key. 02 Pilot Pilot one market with three plans on the confirmation page. 03 Extend Add the booking email and more markets. Review orders and installs. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Do we need to build a store? No. Show one to three plans on the confirmation page, charge them in your checkout, and create the order through the API. How does the guest get the eSIM? After payment, the order returns the QR and the install link. Show them on the confirmation page and in the booking email. Is there a sandbox? Yes. Test keys and sample plans let you run orders end to end before you go live. Can we offer a co-branded store instead? Large platforms can use a co-branded store with their brand. Most start with plans in the booking flow. Related Compare the next solution. Travel and tourism Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → --- ## eSIM next to the seat, from the PNR to the install URL: https://roamworks.io/use-cases/airline-seat/ Map the itinerary to one plan, sell it next to the seat and the bag, and deliver the install step at check-in. Home / Use cases / eSIM next to the seat Airlines eSIM next to the seat, from the PNR to the install Map the itinerary to one plan, sell it next to the seat and the bag, and deliver the install step at check-in. Short answer: The PNR already knows where the passenger goes and when. The eSIM API turns it into one plan next to the seat, an order when the payment clears, and an install step at check-in. Talk to sales See the flow ↓ One plan from the PNR Paid with the seat and the bag Installed before boarding The flow One plan from the PNR. Installed before boarding. How the eSIM API runs in an airline booking: the PNR, the extras page, check-in, and landing. Pick a step to see it. 01 Map the PNR to one plan Booking created + 02 Sell it on the extras page Passenger opens the extras page + 03 Install step at check-in Check-in opens + 04 Online on landing Flight lands + 01 / Step Map the PNR to one plan The PNR holds the destination, the connection points, and the dates. One local or regional plan covers the trip. Trigger Booking created Measure Itineraries with a matched plan 02 / Step Sell it on the extras page The plan sits next to the seat and the bag, in the booking currency. The order goes to the API when the payment clears. Trigger Passenger opens the extras page Measure Orders per 100 plans shown 03 / Step Install step at check-in The check-in email and the app show the install step. The passenger installs on Wi-Fi before boarding. Trigger Check-in opens Measure Installs before boarding 04 / Step Online on landing When the plan is active, the app says so, with a help link for the install steps. Trigger Flight lands Measure Help requests per 100 orders Playbook How to run it. 01 Set up Pick one route group and one direct channel. Map the PNR fields to the order: the destination, the connection points, and the dates. Connect the order API in the sandbox with a test key. 02 In the booking path Show one plan next to the seat and the bag, in the booking currency. Charge the plan in your own payment step. Create the order when the payment clears, and keep the order reference with the booking. 03 Before departure Show the install step in the check-in email and the app. Tell the passenger to install on Wi-Fi before boarding. Listen for the order webhook to show the status in the app. 04 Support Choose the support split for failed installs and refunds. RoamWorks handles provisioning and activation. Measure Three numbers to review in a pilot. Plans shown per 100 bookings Orders per 100 plans shown Installs before boarding Behind it The product behind it. Lead product eSIM API Add eSIM to your product with one API. See eSIM API → What to pass PNR Itinerary Channel Passenger email Good to know Data only. On a dual-SIM or eSIM phone, the passenger keeps the home number. Check the route list before the offer goes live. Onboard Wi-Fi is a separate service. The solution Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Sandbox Connect the order API and run test orders with a test key. 02 Pilot Pilot one route group in one direct channel. 03 Extend Add check-in and the app. Review orders and installs. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Can we start without a change to the reservation system? Yes. Start in the booking engine: read the itinerary, show one plan, and create the order through the API. Which plan fits a trip with a connection? One plan covers the destination. A long stopover in another region can need a regional or global plan. When does the passenger install? Before boarding, on Wi-Fi. The check-in email and the app show the install step. Who handles a failed install? You choose the support split. Your team answers first, and RoamWorks handles provisioning and activation. Related Compare the next solution. Travel and tourism Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → --- ## eSIM on the e-ticket, from the checkout to the border URL: https://roamworks.io/use-cases/rail-e-ticket/ Match the line to one plan, sell it in your ticket checkout, and put the install step in the e-ticket. Home / Use cases / eSIM on the e-ticket Rail and coach operators eSIM on the e-ticket, from the checkout to the border Match the line to one plan, sell it in your ticket checkout, and put the install step in the e-ticket. Short answer: A ticket already knows the line, the date, and the countries on the route. The eSIM API turns that into one plan in your checkout, an order when the payment clears, and an install step in the e-ticket. Talk to sales See the flow ↓ One plan for the line Paid with the ticket Installed before departure The flow The line sets the plan. The e-ticket carries the install. How the eSIM API runs in a ticket checkout: the line, the checkout, the e-ticket, and the trip. Pick a step to see it. 01 Match the line to a plan Passenger picks a line + 02 Offer it in the checkout Ticket in the basket + 03 Install step in the e-ticket E-ticket sent + 04 Help on the trip Passenger asks for help + 01 / Step Match the line to a plan The line holds the countries in route order. One regional plan covers a line across a border, and a local plan covers one country. Trigger Passenger picks a line Measure Cross-border tickets with a matched plan 02 / Step Offer it in the checkout The plan sits next to the seat and the bag in your ticket checkout, at your price. The order goes to the API when the payment clears. Trigger Ticket in the basket Measure Orders per 100 plans shown 03 / Step Install step in the e-ticket The e-ticket email holds the install step. The passenger installs on Wi-Fi before departure, because the signal can drop at the border. Trigger E-ticket sent Measure Installs before departure 04 / Step Help on the trip If the data stops after the border, the help message points to data roaming for the eSIM line and the install steps. Trigger Passenger asks for help Measure Help requests per 100 orders Playbook How to run it. 01 Set up List the lines that cross a border or end at an airport. Map the line, the countries, and the dates to the order. Connect the order API in the sandbox with a test key. 02 In the ticket checkout Show one plan for the countries on the line, next to the seat and the bag. Charge it in your checkout, at your price. Create the order when the payment clears. 03 Before departure Put the install step in the e-ticket email and the app. Tell the passenger to install on Wi-Fi before departure. Send one reminder the day before departure if the eSIM is not installed. 04 Support Choose the support split for failed installs and refunds. Keep SIM packs at the ticket desk for walk-up passengers. Measure Three numbers to review in a pilot. Plans shown per 100 cross-border tickets Orders per 100 plans shown Installs before departure Behind it The products behind it. Lead product eSIM API Add eSIM to your product with one API. See eSIM API → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Line Countries on the route Travel dates Booking reference Good to know On a line inside the EU roaming area, offer the plan to visitors from outside the EU. The signal can drop at the border and in tunnels, so the passenger installs before departure. Ticket platforms that resell your seats join through the OTA setup. The solution Rail and coach Add a data plan to the e-ticket for lines that cross a border or end at an airport. Keep SIM packs at the ticket desk for passengers who buy on the day. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Sandbox Connect the order API and run test orders. 02 Pilot Pilot two cross-border lines in the ticket checkout. 03 Extend Add the reminder and more lines. Review orders and installs each month. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks What if the data stops at the border? The passenger checks that data roaming is on for the eSIM line. The install steps in the e-ticket email show how. Can we keep our checkout? Yes. Show the plan in your checkout and create the order through the API. The passenger stays in your flow. Can a ticket platform sell the same plan? Ticket platforms that resell your seats join through the OTA setup. What about passengers who buy at the station? Keep SIM packs at the ticket desk for walk-up passengers. Staff check the phone first. Related Compare the next solution. Travel and tourism Rail and coach Add a data plan to the e-ticket for lines that cross a border or end at an airport. Keep SIM packs at the ticket desk for passengers who buy on the day. Explore → --- ## eSIM as a card benefit, from the rule to the extra eSIM URL: https://roamworks.io/use-cases/card-benefit/ Set the benefit rule, check eligibility with a customer token, and let the customer install in your app. Paid extra eSIMs run through your own payment step. Home / Use cases / eSIM as a card benefit Fintech, banks, and premium cards eSIM as a card benefit, from the rule to the extra eSIM Set the benefit rule, check eligibility with a customer token, and let the customer install in your app. Paid extra eSIMs run through your own payment step. Short answer: A card benefit is a rule, a check, and an install. The eSIM API checks eligibility with a customer token, issues the plan in your app, and sells extra eSIMs through your own payment step. Talk to sales See the flow ↓ A rule per tier Eligibility without card data Extra eSIMs at your price The flow The rule decides. The app delivers. How the eSIM API runs as a card benefit: the rule, the check, the install, and the extra eSIM. Pick a step to see it. 01 Set the benefit rule Benefit design + 02 Check eligibility Customer opens the travel section + 03 Install in the app Benefit issued + 04 An extra eSIM at your price Allowance runs low + 01 / Step Set the benefit rule The rule lists the eligible tiers, the data included per trip, and the paid plans. The card program funds the allowance. Trigger Benefit design Measure Tiers with a data benefit 02 / Step Check eligibility The app sends a customer token and a segment, never card data. The answer says what the customer gets for the trip. Trigger Customer opens the travel section Measure Eligibility checks per trip 03 / Step Install in the app The benefit arrives as a plan in the app, with the install link on the same phone. Trigger Benefit issued Measure Benefits activated per 100 eligible trips 04 / Step An extra eSIM at your price When the allowance runs low, the app offers a paid extra eSIM through your own payment step and installs it in the app. Trigger Allowance runs low Measure Paid extra eSIMs per 100 benefits Playbook How to run it. 01 Set up Set the rule: the eligible tiers, the data included per trip, and the paid plans. Fund the allowance from the card program budget. Connect the entitlement and order APIs in the sandbox. 02 In the app Show the benefit in the travel section of the app. Check eligibility with a customer token and a segment, never with card data. Issue the plan and show the install step in the app. 03 During the trip Offer an extra eSIM at your price when the allowance runs low. Charge it through your own payment step, and install it in the app. Keep the plan history in the app. 04 Support Choose the support split: your app answers first, and RoamWorks handles provisioning and activation. Check the issuer and card network rules before launch. Measure Three numbers to review in a pilot. Benefits activated per 100 eligible trips Paid extra eSIMs per 100 benefits Travel section opens per month Behind it The products behind it. Lead product eSIM API Add eSIM to your product with one API. See eSIM API → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it White-label eSIM A co-branded eSIM store for large platforms. See White-label eSIM → What to pass Tier or segment Destination Dates Customer token Good to know Issuer and card network rules apply. Check them before launch. Never send card data. Eligibility uses a customer token and a segment. The included allowance and a paid extra eSIM are separate lines. The solution Fintech and cards Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Scope the segment, the markets, and the budget. 02 Sandbox Connect the entitlement and order APIs and test the install. 03 Launch Launch one segment, review activation and extra eSIMs, then extend. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks How does the app check eligibility? With a customer token and a segment from your systems. The API never needs card data. Where does the customer install? In your app. The install link opens on the same phone, and the app keeps the plan history. Can an extra eSIM use the card on file? Yes. It runs through your own payment step, so the card data stays with you. Can the benefit be a co-branded store? Large banks can use a co-branded store. Most start with the benefit in the travel section of the app. Related Compare the next solution. Finance Fintech and cards Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. Explore → --- ## One hotspot for the camper route | RoamWorks URL: https://roamworks.io/use-cases/camper-road-trip/ Add one hotspot to a camper rental, match the plan to the route, and keep the devices of the family online without a phone check. Home / Use cases / One hotspot for the camper route Car and camper rentals One hotspot for the camper route Add one hotspot to a camper rental, match the plan to the route, and keep the devices of the family online without a phone check. Short answer: A camper rental starts with the route and the days. The counter adds one hotspot for the camper, matches the plan to the countries of the route, and hands it over with the keys. The family joins over Wi-Fi, and the hotspot needs no phone check. Talk to sales See the flow ↓ Up to 10 devices No phone check Matched to the route The flow One hotspot for the camper. One plan for the route. How a counter adds a hotspot to a camper: the route, the agreement, the road, and the return. Pick a step to see it. 01 Read the route Camper booked + 02 Add it at the counter Key handover + 03 The family is online The trip starts + 04 Back at the counter Camper returned + 01 / Step Read the route The camper booking holds the pickup, the drop-off, and the days. One hotspot covers the devices of the family, and the plan follows the countries of the route. Trigger Camper booked Measure Camper rentals with a hotspot offered 02 / Step Add it at the counter Staff add the hotspot to the rental agreement, next to the child seat or the gas bottle, at your rate. The guest gets the hotspot and charger with the keys. Trigger Key handover Measure Hotspots out per 100 campers 03 / Step The family is online The plan starts on the first connection. The family joins over Wi-Fi, up to 10 devices. A locked phone joins too. The hotspot does not replace the campsite Wi-Fi. Trigger The trip starts Measure Devices online per rental 04 / Step Back at the counter The guest returns the hotspot with the camper. Staff charge it and add a new eSIM for the next guest. The used plan does not get more data. Trigger Camper returned Measure Days between rentals Playbook How to run it. 01 Set up Add the hotspot to the camper extras, next to the child seat or the gas bottle. Keep hotspots and chargers at each station. Set the rate and the deposit. 02 At the counter Match the plan to the countries of the route. Add the hotspot to the rental agreement. Hand over the hotspot with the keys and the charger. 03 On the road The plan starts on the first connection. The family joins over Wi-Fi, up to 10 devices. The hotspot does not replace the campsite Wi-Fi. 04 At the return The guest returns the hotspot with the camper. Charge it and check the screen. Add a new eSIM for the next guest. Measure Three numbers to review in a pilot. Hotspots out per 100 campers Devices online per rental Days between rentals Behind it The products behind it. Lead product RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Rental reference Route countries Rental days Number of devices Good to know One hotspot per camper, with up to 10 devices. The hotspot needs no phone check. A locked phone joins over Wi-Fi. The plan follows the countries of the route. The hotspot does not replace the campsite Wi-Fi. The plan is data only, with no local number. The solution Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Pick the stations with camper rentals and the top routes. 02 Pilot Add the hotspot to the camper extras at one station. 03 Extend Add the other stations and the cross-border routes. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does one hotspot cover a camper fleet? No. One hotspot covers one camper and up to 10 devices. Does it replace the campsite Wi-Fi? No. It gives the family its own connection on the road. How many devices can join? Up to 10 phones, tablets, and laptops at the same time. What about a trip longer than 30 days? The plan covers the rental, and each further 30 days gets a new eSIM. Can a locked phone join? Yes. It joins over Wi-Fi, with no phone check. Related Compare the next solution. Travel and tourism Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. Explore → --- ## One hotspot for the family booking | RoamWorks URL: https://roamworks.io/use-cases/agency-family/ Add one hotspot to a family booking, hand it over at the branch with the documents, and keep the devices of the group online. Home / Use cases / One hotspot for the family booking Travel agencies One hotspot for the family booking Add one hotspot to a family booking, hand it over at the branch with the documents, and keep the devices of the group online. Short answer: A family booking starts at the branch. The advisor adds one hotspot for the group, sets it with the documents, and hands it over at pickup. The family joins over Wi-Fi, and the hotspot needs no phone check. A traveler who wants a personal plan gets an eSIM voucher or a SIM pack. Talk to sales See the flow ↓ Up to 10 devices No phone check At the branch with the documents The flow The documents and the hotspot, in one visit. How a branch adds a hotspot to a family booking: the booking, the set-aside, the pickup, and the trip. Pick a step to see it. 01 Take the family booking Booking confirmed + 02 Set the hotspot aside Final payment + 03 Hand over at the branch Document pickup + 04 The family is online The trip starts + 01 / Step Take the family booking The advisor records the group, the destination, and the dates. The family can add one hotspot for the group, for the phones, tablet, and laptop. The hotspot needs no phone check. Trigger Booking confirmed Measure Family bookings with a hotspot offered 02 / Step Set the hotspot aside The branch puts a hotspot and its charger with the documents and labels the bag with the booking reference. Trigger Final payment Measure Hotspots set aside per week 03 / Step Hand over at the branch The family picks up the documents and the hotspot in one visit. A home-based advisor can sell it, but the family picks it up at a branch with stock. No hotspot goes by mail. Trigger Document pickup Measure Hotspots out per branch 04 / Step The family is online The plan starts on the first connection. The family joins over Wi-Fi, up to 10 devices. A locked phone joins too. A traveler who wants a personal plan gets an eSIM voucher or a SIM pack. Trigger The trip starts Measure Devices online per booking Playbook How to run it. 01 Set up Add the hotspot to the family booking as its own extra. Keep two hotspots and chargers at each branch. Set the rental rate and the deposit. 02 At the booking Ask for the group size and the devices. Offer one hotspot for the family. Offer a personal eSIM voucher or a SIM pack for a traveler who wants one. 03 At pickup Hand over the hotspot and the charger with the documents. Show the power button and the Wi-Fi name. No hotspot goes by mail. 04 After the trip The family returns the hotspot to the branch. Charge it and add a new eSIM. Keep the branch stock for the next family. Measure Three numbers to review in a pilot. Family bookings with a hotspot Devices online per booking Hotspots back at the branch Behind it The products behind it. Lead product RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Booking reference Group size Destination and dates Return branch Good to know One hotspot per family booking, with up to 10 devices. The hotspot needs no phone check. A locked phone joins over Wi-Fi. The family picks up the hotspot at the branch. No hotspot goes by mail. A traveler who wants a personal plan gets an eSIM voucher or a SIM pack. The hotspot does not replace the hotel Wi-Fi. The solution Travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Pick the branches with document pickup and the top family destinations. 02 Pilot Run one branch with two hotspots for the season. 03 Extend Add the other branches and the home-based advisors with branch pickup. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Does the family need eSIM phones? No. The hotspot holds the plan, and every phone, tablet, and laptop joins over Wi-Fi. Can the branch send it by mail? No. The family picks up the hotspot at the branch with the documents. What about a home-based advisor? The advisor can sell it, but the family picks it up at a branch with stock. How many devices can join? Up to 10 phones, tablets, and laptops at the same time. What if a traveler wants a personal plan? The agency can add an eSIM voucher or a SIM pack for that traveler. Related Compare the next solution. Travel and tourism Travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. Explore → --- ## One hotspot for the club road trip | RoamWorks URL: https://roamworks.io/use-cases/club-road-trip/ Offer one hotspot with the road trip at the club office. The phones, tablets, and laptops of the family share one plan, with no phone check. Home / Use cases / One hotspot for the club road trip Automobile clubs and member associations One hotspot for the club road trip Offer one hotspot with the road trip at the club office. The phones, tablets, and laptops of the family share one plan, with no phone check. Short answer: A club road trip starts with the permit and the route. The club offers one hotspot for the car at the office, hands it over with the charger, and takes it back at the end. The family joins over Wi-Fi, and the hotspot needs no phone check. Talk to sales See the flow ↓ Up to 10 devices No phone check At the club office The flow One hotspot for the car. One plan for the family. How the club adds a hotspot to a road trip: the permit, the office, the car, and the return. Pick a step to see it. 01 Plan the road trip Permit order + 02 Hand it over at the office Member at the office + 03 The family is online The trip starts + 04 Back at the office The member returns + 01 / Step Plan the road trip The member orders the permit and gives the countries and the dates. The club offers one hotspot for the car, with a plan for the route. Trigger Permit order Measure Road trips with a hotspot offered 02 / Step Hand it over at the office Staff add the hotspot to the road trip, note the hotspot number, and take the deposit you set. The member gets the hotspot and charger at the office. No hotspot goes by mail. Trigger Member at the office Measure Hotspots out per 100 trips 03 / Step The family is online The plan starts on the first connection. The phones, tablets, and laptops of the family join over Wi-Fi, up to 10 devices. A locked phone joins too. Trigger The trip starts Measure Devices online per rental 04 / Step Back at the office The member returns the hotspot with the car. Staff charge it and add a new eSIM for the next member. The used plan does not get more data. Trigger The member returns Measure Days between rentals Playbook How to run it. 01 Set up Add the hotspot to the permit order as a separate extra. Keep two hotspots and chargers at the club office. Set the rental rate and the deposit. 02 At the office Offer one hotspot per car or family. Note the hotspot number on the road trip. Hand over the hotspot and the charger. No hotspot goes by mail. 03 On the road The plan starts on the first connection. The phones, tablets, and laptops join over Wi-Fi. A locked phone joins too, with no phone check. 04 After the trip The member returns the hotspot to the office. Charge it and check the screen. Add a new eSIM for the next member. Measure Three numbers to review in a pilot. Hotspot offers per 100 permits Devices online per rental Days between rentals Behind it The products behind it. Lead product RoamWorks Hotspot A pocket Wi-Fi hotspot to sell or rent to your guests. See RoamWorks Hotspot → Also part of it Digital vouchers Issue data at the counter. Deliver it by email or account. See Digital vouchers → Also part of it SIM packs RoamWorks SIM packs for your desk and your groups. See SIM packs → What to pass Permit number Countries and dates Number of devices Return date Good to know One hotspot per car or family, with up to 10 devices. The hotspot needs no phone check. A locked phone joins over Wi-Fi. The hotspot stays at the club office. No hotspot goes by mail. The plan is data only, with no local number. The hotspot works where the local mobile networks reach. It does not work at sea. The solution Member clubs Offer members travel data at a member price: with the international driving permit, in the member area, and at the club office. See the solution → Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. Pilot From first step to first order. Start with a short pilot. Review it, then add the next desk, route, or market. 01 Scope Pick the club offices and the top road trips. 02 Pilot Add the hotspot to the permit order at one office for a season. 03 Extend Add the other offices and the member area. Start a pilot Answers Before you choose Short answers to the common questions. The partner agreement sets the final terms. Last updated 28 October 2026 · Reviewed by Roamworks Is the hotspot part of the permit? No. It is a separate rental at the club office, offered with the permit order. Can a member take it by mail? No. The member picks up the hotspot at the club office, with the charger. How many devices can join? Up to 10 phones, tablets, and laptops at the same time. What about a locked phone? It joins the hotspot Wi-Fi. The hotspot holds the plan, so the phone needs no eSIM. What about a long road trip? The plan covers the rental. The next trip gets a new eSIM, because the used plan does not get more data. Related Compare the next solution. Loyalty and membership Member clubs Offer members travel data at a member price: with the international driving permit, in the member area, and at the club office. Explore → --- ## SIM and eSIM for travel and tourism | RoamWorks URL: https://roamworks.io/industries/travel/ Booking platforms, airlines, rail and coach, hotels, tour operators, travel agencies, cruise lines, car rentals, airport shops, and events. Home / Industries / Travel and tourism Travel and tourism SIM and eSIM for travel and tourism Booking platforms, airlines, rail and coach, hotels, tour operators, travel agencies, cruise lines, car rentals, airport shops, and events. Sell data where your customers book or start the trip. Short answer: Sell data where the trip is booked or starts. Talk to sales How it works ↓ 10 solutions SIM and eSIM You set the retail price Solutions Solutions for travel and tourism. One page for each buyer: the moment, the offer, the setup, and the use case. Online travel agencies Add trip-matched eSIM plans to the booking flow. Keep the OTA checkout and give the guest data before departure. Explore → Airlines Add arrival data to the direct booking, check-in, and loyalty journey. The passenger installs before departure. Explore → Rail and coach Add a data plan to the e-ticket for lines that cross a border or end at an airport. Keep SIM packs at the ticket desk for passengers who buy on the day. Explore → Hotels and rentals Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected. Explore → Tour operators Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected. Explore → Travel agencies Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch. Explore → Cruise and ferries Offer port-day data that matches the sailing. Send an eSIM voucher before travel, or sell SIM packs at the terminal and on board. Explore → Car and camper rentals Sell a SIM pack at the rental desk or add an eSIM to the booking. Plans follow the rental days and the route. Explore → Airport retail Sell SIM packs at the till and eSIM vouchers in the lounge. The traveler has data before boarding or on arrival. Explore → Events and fairs Add an eSIM voucher to registration for visitors from abroad, and keep RoamWorks SIM packs at the badge desk. Visitors and stand teams arrive connected. Explore → Guide How SIM and eSIM work for travel and tourism. A traveler needs data from the moment the trip starts: to find the hotel, the train, or the group. Travel businesses already know the destination and the dates, so they can offer the right plan before the traveler looks for one. 01 Where the offer meets the traveler In the booking flow and the confirmation email, on the e-ticket, at the hotel desk, beside the coach, at the rental counter, and in the airport shop. Each moment has a trigger, such as a paid booking or a guest at check-in. 02 SIM pack or eSIM An eSIM sells online and by email, with no stock. A SIM pack sells at a staffed desk and fits a phone with a SIM slot and no eSIM. A trip across borders gets one regional plan. 03 Who pays The traveler pays your retail price. Commercial terms are agreed privately. A tour or a package can include the plan in its price. 04 What to check Both formats need an unlocked phone, so check the phone before a desk sale. A traveler with an EU SIM roams like at home inside the EU. Some countries ask for an ID check before a SIM sale. Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. --- ## SIM and eSIM for banks, insurers, and travel money URL: https://roamworks.io/industries/finance/ Banks and card issuers, travel insurers, and currency exchanges. See how RoamWorks delivers it. Home / Industries / Finance Finance SIM and eSIM for banks, insurers, and travel money Banks and card issuers, travel insurers, and currency exchanges. Give data as a card benefit, put a voucher in the policy, or sell a SIM pack next to the currency. Short answer: A card benefit, a policy extra, or a line next to the currency. Talk to sales How it works ↓ 3 solutions SIM and eSIM You set the retail price Solutions Solutions for finance. One page for each buyer: the moment, the offer, the setup, and the use case. Currency exchange Sell SIM packs at the counter and eSIM vouchers with online orders. The currency shows where the traveler goes. Explore → Travel insurance Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim. Explore → Fintech and cards Add a travel data benefit to the app. The bank sets eligibility, funds an allowance, and keeps the customer in its app. Explore → Guide How SIM and eSIM work for finance. Banks, card issuers, insurers, and currency exchanges already sit next to the trip: the card that pays for it, the policy that covers it, and the travel money for the first day. Data fits the same offer. 01 Where the offer meets the traveler In the banking app before a trip, in the benefits of a premium card, in the policy email, and at the currency counter or the travel money pickup. 02 SIM pack or eSIM An app or a policy uses the eSIM API or one-time codes by email. A currency counter keeps SIM packs for phones with a SIM slot and sells eSIM vouchers for the rest. 03 Who pays A bank or an insurer can include data as a benefit and buy each plan at a partner price. A counter sells the plan at its own retail price, as its own line, apart from the currency. 04 What to check The plan never uses card data, the exchange rate, or ID data. An eligibility check uses a customer token and a segment. A family policy gets one code for each traveler. Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. --- ## SIM and eSIM for teams that travel | RoamWorks URL: https://roamworks.io/industries/business/ Companies that send staff abroad. Order an eSIM voucher or a labelled SIM pack for each traveler, on one invoice. Home / Industries / Business Business SIM and eSIM for teams that travel Companies that send staff abroad. Order an eSIM voucher or a labelled SIM pack for each traveler, on one invoice. Short answer: Data for your staff abroad, on one invoice. Talk to sales How it works ↓ 1 solution SIM and eSIM You set the retail price Solutions Solutions for business. One page for each buyer: the moment, the offer, the setup, and the use case. Corporate travel Order travel data by trip or team, as eSIM vouchers or labelled SIM packs. Keep one invoice. Explore → Guide How SIM and eSIM work for business. A company that sends staff abroad needs them online from the arrival hall, not after a visit to a phone shop. Travel managers can order data with the trip, for the whole team, on one invoice. 01 Where the offer meets the traveler At the trip approval, in the travel booking, in the pre-trip email to the traveler, and in the team order for an event or a project abroad. 02 SIM pack or eSIM Each traveler with an eSIM phone gets a one-time code by email. A phone with only a SIM slot gets a labelled SIM pack with the team order. A long assignment gets a new eSIM for each further 30 days. 03 Who pays The company buys each plan at a partner price and gets one invoice, grouped by cost center. Staff pay nothing to redeem. 04 What to check A device policy can lock a company phone, so check it before the trip. The plan is data only, with no local number, so calls go through the apps that the company approves. Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. --- ## SIM and eSIM for education and student travel | RoamWorks URL: https://roamworks.io/industries/education/ Language schools, study abroad agencies, universities, school trips, and exchange programs. Home / Industries / Education Education SIM and eSIM for education and student travel Language schools, study abroad agencies, universities, school trips, and exchange programs. Send the one-time code before the flight, and keep SIM packs for the welcome day. Short answer: Students land with data and reach home on day one. Talk to sales How it works ↓ 4 solutions SIM and eSIM You set the retail price Solutions Solutions for education. One page for each buyer: the moment, the offer, the setup, and the use case. Study abroad Sell eSIM data next to the airport transfer, and keep RoamWorks SIM packs at reception. Students land with data. Explore → Universities Send international students a one-time eSIM code with the arrival guide, and keep SIM packs at the welcome desk. They land with data on day one. Explore → School trips Data for every trip leader, and for each student whose parent opts in. The one-time code goes to the parent, and labelled SIM packs travel with the trip leader. Explore → Exchange and au pair Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line. Explore → Guide How SIM and eSIM work for education. Students and young travelers arrive in a new country and must reach the school, the host family, and home on day one. Schools and programs can send the data before the flight, with the arrival guide. 01 Where the offer meets the traveler In the pre-arrival or pre-departure pack, at the airport welcome point, at the welcome desk and the orientation, and with the leader of a school trip. 02 SIM pack or eSIM A one-time code goes out before the flight for phones with eSIM. SIM packs wait at the welcome desk or the orientation, or with the trip leader, for phones with only a SIM slot. 03 Who pays A school can resell the plan, include it in the program fee, or buy it at a partner price for each student. A long stay gets a new eSIM for each further 30 days, until a local line. 04 What to check The code of a student under 18 goes to a parent or a group leader, never to the student. Student data on a school trip needs a parent opt-in. Some countries ask for an ID check before a SIM sale. Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. --- ## SIM and eSIM for ship and yacht crews | RoamWorks URL: https://roamworks.io/industries/maritime/ Crew managers, seafarer centres, and yacht crew agencies. Data for every crew change and port call, and SIM packs at the centre desk. Home / Industries / Maritime and crew Maritime and crew SIM and eSIM for ship and yacht crews Crew managers, seafarer centres, and yacht crew agencies. Data for every crew change and port call, and SIM packs at the centre desk. The plan works ashore; at sea, the ship Wi-Fi. Short answer: Data ashore for every crew change and port call. Talk to sales How it works ↓ 3 solutions SIM and eSIM You set the retail price Solutions Solutions for maritime and crew. One page for each buyer: the moment, the offer, the setup, and the use case. Crew managers Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. A new eSIM covers the port calls in each new region. Explore → Seafarer centres Keep SIM packs at the centre desk and in the ship visit bag, so crews in port get data for shore leave and the next port calls. eSIM goes by email. Explore → Yacht crew Send a one-time eSIM code with the joining instructions, then a new eSIM for each 30 days and each new cruising area. Labelled SIM packs cover phones without eSIM. Explore → Guide How SIM and eSIM work for maritime and crew. Seafarers and yacht crews travel to join a ship, change ships in foreign ports, and go ashore on short leave. Data on those days keeps them in touch with the crew agent, the ship, and home. 01 Where the offer meets the traveler With the travel itinerary of a crew change, through the port agent at the joining port, at the desk and on the ship visits of a seafarer centre, and with the joining instructions of a yacht. 02 SIM pack or eSIM Codes go out with the itinerary for phones with eSIM. Phones with only a SIM slot get SIM packs from the port agent or the centre desk. A season gets a new eSIM for each further 30 days and each new area. 03 Who pays The vessel, the company, or the yacht buys the codes at a partner price and assigns them by crew code. A seafarer centre resells packs at its own price. 04 What to check The plan works ashore and in port, or near the coast. At sea, the crew uses the ship Wi-Fi. No seafarer names are needed, and some countries ask for an ID check before a SIM sale. Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. --- ## SIM and eSIM for mobile operators and retailers | RoamWorks URL: https://roamworks.io/industries/telecom-retail/ Mobile operators, phone and electronics shops, and supermarket and convenience chains. Home / Industries / Telecom and retail Telecom and retail SIM and eSIM for mobile operators and retailers Mobile operators, phone and electronics shops, and supermarket and convenience chains. A travel eSIM in the operator app, SIM packs at the phone counter, and packs for the holiday season. Short answer: Travel data where your customers already shop. Talk to sales How it works ↓ 3 solutions SIM and eSIM You set the retail price Solutions Solutions for telecom and retail. One page for each buyer: the moment, the offer, the setup, and the use case. Mobile operators Add a travel eSIM to your app for the trips your plans do not cover. The customer keeps the home line in the phone and gets data at the destination. Explore → Phone retailers Sell travel data at the phone counter: a SIM pack for a phone with a SIM slot, and an eSIM voucher that installs during the new phone setup. Explore → Retail chains Keep SIM packs for the season destinations at the service desk, put a sign on the travel shelf, and sell eSIM in your app with the loyalty account. Explore → Guide How SIM and eSIM work for telecom and retail. Mobile operators and retailers already sell phones, plans, and travel goods. A travel plan fits where roaming stops, where a new phone is set up, and where shoppers buy for the holidays. 01 Where the offer meets the traveler On the roaming page and the add-on list of an operator app, at the phone counter during the setup of a new phone, and at the service desk of a supermarket or a convenience store before the holidays. 02 SIM pack or eSIM An operator sells eSIM in its app through the API. A phone shop sells SIM packs for phones with only a SIM slot and installs eSIM vouchers on the store Wi-Fi. A chain keeps packs at the desk and sells eSIM in its app. 03 Who pays The customer pays your retail price. Commercial terms are agreed privately. A large operator can add a co-branded eSIM store. 04 What to check Show the plan only where the roaming of a plan does not cover the trip. SIM packs stay at a staffed desk, where staff check the phone. A shopper with an EU SIM roams like at home inside the EU. Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. --- ## SIM and eSIM for loyalty programs and member clubs URL: https://roamworks.io/industries/loyalty/ Loyalty programs, automobile clubs, and member associations. See how RoamWorks delivers it. Home / Industries / Loyalty and membership Loyalty and membership SIM and eSIM for loyalty programs and member clubs Loyalty programs, automobile clubs, and member associations. Travel data in the rewards catalog for points or cash, and a member price with the driving permit and at the club office. Short answer: Travel data as a reward and a member benefit. Talk to sales How it works ↓ 2 solutions SIM and eSIM You set the retail price Solutions Solutions for loyalty and membership. One page for each buyer: the moment, the offer, the setup, and the use case. Loyalty programs Add travel data to your rewards catalog. Members redeem points for a plan that fits the next trip, or pay by card and earn points. Explore → Member clubs Offer members travel data at a member price: with the international driving permit, in the member area, and at the club office. Explore → Guide How SIM and eSIM work for loyalty and membership. Loyalty programs and member clubs reward the trips their members take. Travel data is a reward that fits the next trip, and a member benefit that members use abroad. 01 Where the offer meets the traveler In the rewards catalog, after a flight or a hotel booking, in the benefits of a top tier, with the order for an international driving permit, in the member area, and at the club office. 02 SIM pack or eSIM A program uses the eSIM API in its catalog, or one-time codes in the member account. A club sends eSIM vouchers by email and keeps SIM packs at the club office for phones without eSIM. 03 Who pays A program buys each plan at a partner price and sets its own points price. A club buys at a partner price and sets the member price. 04 What to check The program sets the points price and the earn rate under its own terms. A SIM pack never goes by mail with a permit, and the plan is a separate sale from the permit. Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. --- ## SIM and eSIM for nonprofits and volunteer travel | RoamWorks URL: https://roamworks.io/industries/nonprofit/ NGOs, aid agencies, and volunteer and mission travel organizers. See how RoamWorks delivers it. Home / Industries / Nonprofit and humanitarian Nonprofit and humanitarian SIM and eSIM for nonprofits and volunteer travel NGOs, aid agencies, and volunteer and mission travel organizers. Data for staff on deployment and for volunteers on placement, ordered before the flight, with SIM packs in the kit for phones without eSIM. Short answer: Data for the team from the first hour in the country. Talk to sales How it works ↓ 2 solutions SIM and eSIM You set the retail price Solutions Solutions for nonprofit and humanitarian. One page for each buyer: the moment, the offer, the setup, and the use case. NGOs and aid agencies Order data for each deployment before the flight: one-time codes for staff with eSIM phones, and labelled SIM packs in the deployment kit. The roster of names stays with you. Explore → Volunteer travel Put a one-time eSIM code in the pre-departure guide, so volunteers land with data for the airport pickup. SIM packs wait at the orientation for phones without eSIM. Explore → Guide How SIM and eSIM work for nonprofit and humanitarian. NGOs, aid agencies, and volunteer programs send people across borders at short notice or for long placements. Data from the first hour helps a team reach the driver, the office, and each other. 01 Where the offer meets the traveler With the travel order of a deployment, in the deployment kit, in the pre-departure guide of a volunteer program, at the airport pickup, and at the orientation. 02 SIM pack or eSIM Codes go to work email accounts or with the pre-departure guide for phones with eSIM. Labelled SIM packs go in the kit or wait at the orientation for phones with only a SIM slot. 03 Who pays An organization buys the codes at a partner price and assigns them with no names. A volunteer program resells the plan or includes it in the program fee. 04 What to check The plan works where the local mobile networks work. Where they are down, the team uses its satellite and radio kit. SIM registration rules differ by country, and the code of a volunteer under 18 goes to a parent. Commercial model You set the retail price. Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes. Talk to sales See the models 01 Partner rates Wholesale pricing before your retail price. 02 Your retail price You decide what the customer pays. 03 Private terms Support, refunds, and volume in the agreement. --- ## eSIM vs physical SIM: what to offer travelers | RoamWorks URL: https://roamworks.io/resources/physical-sim-or-esim/ How an eSIM and a physical SIM differ for travel, which one to offer at the desk or online, and how to check that a phone is unlocked and supports eSIM. Home / Resources / eSIM vs physical SIM: what to offer travelers Explainer eSIM vs physical SIM: what to offer travelers How an eSIM and a physical SIM differ for travel, which one to offer at the desk or online, and how to check that a phone is unlocked and supports eSIM. Talk to sales All resources 8 min read Updated 27 October 2026 Explainer An eSIM is a digital SIM that the traveler installs from a QR code or a link. A physical SIM is a card that goes in the SIM slot of the phone. Both give the traveler local data on arrival. They differ in where you sell them, what you keep in stock, and which phones they work in. RoamWorks sells both formats for the same destinations: the physical SIM as a RoamWorks SIM pack, and the eSIM by voucher, through the API, or at a QR stand. This guide helps you choose which one to lead with. eSIM vs physical SIM at a glance Feature SIM pack (physical SIM) eSIM What it is A SIM card in a sealed pack A digital plan from a QR code or a link Phone needs Unlocked, with a SIM slot Unlocked, supports eSIM Where it sells At a desk, or in group packs Online, by voucher at a desk, or at a QR stand Stock Packs by destination None Install Put the SIM in the phone Scan the QR code or tap the link, over Wi-Fi or data Home SIM Swapped out on a single-SIM phone Stays in the phone Extra data A new pack A new eSIM Is an eSIM better than a physical SIM? Neither format fits every traveler. An eSIM needs no stock, sells online or by voucher at a desk, and keeps the home SIM in the phone. A SIM pack works in phones without eSIM support, and staff can hand it over at a desk. The phone decides first. Then the place where you meet the traveler decides the format. A hotel desk with a guest who has an unlocked phone can issue an eSIM voucher. The same desk needs a small stock of SIM packs for a phone with no eSIM support. An online booking flow can sell an eSIM without a counter, but it must check the phone before payment. Check the phone first Every sale starts with the phone. Both formats need an unlocked phone. A SIM pack also needs a SIM slot. An eSIM needs a phone that supports eSIM. Ask before payment. A short check at the desk saves a support case later. What does an unlocked phone mean? An unlocked phone accepts a SIM or an eSIM from any network. A locked phone works only with the carrier that sold it. A phone bought on a contract or a payment plan can be locked to that carrier. The traveler can check the lock status in the phone settings, or ask the carrier that sold the phone. Do not assume that a phone is unlocked because it is new. How to check if a phone supports eSIM On iPhone, open Settings, then Cellular, then Add eSIM. If the option is there, the phone supports eSIM. The Apple Support guide covers the exact steps. On Android, open Settings, then Network and internet, then SIMs, and look for Add eSIM or Download a SIM. The menu name changes by phone maker. A phone bought in mainland China can have no eSIM support. A phone bought in another market can have eSIM support but no physical SIM slot. When the phone does not support eSIM, offer a SIM pack. When the phone supports eSIM but has no SIM slot, offer an eSIM. When the phone supports both, the traveler chooses. Dual SIM and the home line Most eSIM phones keep the home SIM in place. The traveler adds the travel eSIM as a second line and chooses it for mobile data. Calls and messages stay on the home line. This is the main reason a traveler chooses an eSIM. A phone with two physical SIM slots can also take a SIM pack and keep the home SIM. The traveler swaps the data line and keeps the home line in the other slot. Some phones let the traveler move an eSIM from an old phone to a new phone. The steps depend on the phone and the operating system. Do not promise a transfer at the desk. Check the phone and use the install flow that the phone supports. Activation, install, and expiry A SIM pack starts when the traveler puts it in the phone. The pack has a last date to activate. The traveler can keep the sealed pack until the trip. An eSIM starts when the traveler installs it and connects to a network. Install it before departure on Wi-Fi, or at the desk over the site Wi-Fi. The plan page shows the last date to install and the validity in days. A stay longer than the plan period needs a new eSIM. The same eSIM cannot get more data today. The traveler can get as many eSIMs as the trip needs, and each further 30 days gets a new eSIM. Do not use a refill model. A new eSIM is the product. When a SIM pack fits The phone has no eSIM support. The phone is locked, and the traveler cannot unlock it before the trip. The traveler wants a physical product to hold and keep. The desk has staff and a small stock by destination. The trip is a group or a team, and the packs can be labelled before departure. When an eSIM fits The phone supports eSIM and is unlocked. The traveler books online and wants the plan before departure. The desk has no stock or no space for stock. The traveler wants to keep the home SIM in the phone. The partner wants a digital delivery with no pack to lose or return. A simple decision rule Check the phone. If it is locked, do not sell either format. If it has no eSIM support, offer a SIM pack. If it supports eSIM, offer an eSIM. If it supports both, offer both and let the traveler choose. Offer both at the desk Many desks keep a small stock of SIM packs and issue eSIM vouchers too. Staff check the phone. If it has a SIM slot and the traveler wants a card, they hand over a pack. If the traveler wants an eSIM, they send a one-time voucher by email or to the account. The SIM packs page shows the pack and its install steps. The digital vouchers page shows the eSIM flow. The QR stands page covers a site with no staff. Plan the support path Both formats need a clear first answer. Define who helps the traveler at the desk, who checks the order, and who handles a refund or an unsold pack. The partner agreement sets the terms for stock, returns, and support. A failed eSIM install is a product event. Give the traveler a support route that does not depend on the person who sold the plan. A failed pack is simpler: replace it if it is sealed and unused, and follow the stock rule. What to measure Format chosen by phone type. Failed installs by format. Refunds and unused packs. Time to hand over a pack or issue a voucher. Repeat purchase on the next trip. These numbers show which format fits your travelers. They also show where the desk needs more stock or a better install guide. Sources and checked Apple Support, About eSIM on iPhone , checked 27 October 2026. European Commission, Roaming abroad , checked 27 October 2026. RoamWorks coverage and plan rules, checked 27 October 2026. Talk to us about the format mix for your desk or booking flow. The coverage page shows the destinations, and the contact page starts a fit call. Explainer 8 min read Updated 27 October 2026 Next step Tell us about your markets and the integration. The call is about fit, not a sales script. Talk to sales All resources Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Over-the-counter eSIM: a voucher guide for travel businesses URL: https://roamworks.io/resources/over-the-counter-esim-voucher-guide/ How digital vouchers and one-time codes work at a travel desk, rental counter, or hotel, from issue to eSIM install. Home / Resources / Over-the-counter eSIM: a voucher guide for travel businesses Playbook Over-the-counter eSIM: a voucher guide for travel businesses How digital vouchers and one-time codes work at a travel desk, a rental counter, or a hotel, when the eSIM QR code shows, and what to set up for a reliable service. Talk to sales All resources 7 min read Updated 27 October 2026 Playbook Not every traveler buys data online. Some arrive at a desk, a counter, or a hotel with no plan. A digital eSIM voucher can solve that moment without paper. The voucher model fits a staffed touchpoint. Staff check the phone, issue a one-time code, and send it by email or to the guest account. The guest redeems the code and gets the eSIM QR. The traveler leaves with data, and the desk keeps a record. What is an eSIM QR code? An eSIM QR code holds the activation code that tells the phone where to download an eSIM plan. The traveler scans it in the phone settings, or taps an install link on the same phone, over Wi-Fi or data. Whoever installs it first gets the plan. The QR code is never the thing you hand over at the counter. The voucher is not the eSIM Do not put the eSIM installation QR in the email or account before redemption. The voucher is a claim ticket. It holds a redeem link and a one-time code. The guest redeems it, checks the phone, and then gets the eSIM QR. The eSIM is created at redemption. This rule protects the product. A link that installs the eSIM is a bearer token. Anyone who receives a forwarded email can install it first. A redeem link can be checked, limited to one use, and voided if needed. Two delivery paths Email: staff enter the guest email. The guest gets a branded email with a redeem link and a one-time code. Account: the guest signs in and sees the voucher in the account. No code entry is needed. Email is the lowest-friction path at a counter. The account is better for repeat guests, corporate teams, and loyalty programs. The digital vouchers page follows one voucher from issue to install. Staff-assisted issue A simple desk flow: Ask for the destination and the trip dates. Check that the phone is unlocked and supports eSIM. Choose the plan and confirm the price. Take the payment in your own process. Enter the guest email or open the guest account. Send the voucher. Show the guest the email and the redeem step. If the guest has no email access, staff can show a one-time link on the screen. The guest redeems it on the same phone. No print. No paper. The link is single use and expires. Voucher types Single trip: one code for one traveler and one plan. Group: one code for each traveler, sent to the group leader or the guests. Team: one invoice for the company, with one code for each traveler. Benefit: a code in a policy, a card benefit, or a loyalty reward. Long stay: a new eSIM for each further 30 days. Do not use one code for two travelers. A code is a bearer token. A separate code for each traveler makes the record clear and the support case simpler. Where it fits A hotel front desk where a guest asks for data at check-in. A car rental counter where the customer needs maps and a data plan. An airport or station desk for a traveler who did not buy online. A travel agency that sends the code with the final documents. A travel insurance policy that includes data. A corporate travel desk that orders for a team. The digital vouchers product covers the first four. The corporate travel page covers the team order. SIM packs at the same counter A digital voucher only works on a phone that supports eSIM. Keep a small stock of SIM packs for a phone with only a SIM slot. Staff check the phone first, then choose the format. A SIM pack is a physical product. It can be labelled for a group or a team and handed over at the desk. A voucher is digital and leaves no stock to count. The two formats can sit at the same counter. What to set up A live voucher service needs: A voucher record with a unique code and a plan. A redeem page that checks the code and the phone. A single-use rule and an expiry date. Email delivery or account login. A void and refund process for unused vouchers. A report of issued, sent, redeemed, and expired vouchers. A support path for failed installs. Terms and a clear partner liability rule. The site can explain the flow. The service that creates, sends, and redeems the code is a separate system. Fraud, expiry, and refunds Set an expiry date on every code. Limit each code to one redemption. Show the plan and the last date to install before the guest pays. Void a code if the email bounces or the guest cancels before redemption. Refund an unused voucher under a clear rule. Do not refund a voucher that is already redeemed and installed. Keep the order reference with the voucher record. A forwarded email is a risk. Use single use, expiry, and account login for higher-value vouchers. The commercial model The partner buys a voucher balance and sets the retail price. The guest pays the partner at the counter. The voucher is prepaid, so the guest does not pay at redemption. The partner agreement sets the balance terms, the refund rule, and the support split. Commercial terms depend on the market and the plan. Support A failed install is the main support case. Give the guest a first answer at the desk, then a route to the support team with the voucher code and the order reference. Do not send the guest back to the person who sold the voucher if that person cannot check the code. Sources and checked Apple Support, About eSIM on iPhone , checked 27 October 2026. Information Commissioner's Office, UK GDPR guidance and resources , checked 27 October 2026. RoamWorks voucher and delivery notes, checked 27 October 2026. Talk to us about the voucher flow at your desk. The contact page starts the fit call. Playbook 7 min read Updated 27 October 2026 Next step Tell us about your markets and the integration. The call is about fit, not a sales script. Talk to sales All resources Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## How to add eSIM to a travel booking flow | RoamWorks URL: https://roamworks.io/resources/add-esim-to-a-booking-flow/ Where to place the eSIM offer, what data to pass, and how to avoid the common conversion and support problems. Home / Resources / How to add eSIM to a travel booking flow Playbook How to add eSIM to a travel booking flow Where to place the eSIM offer, what data to pass, and how to avoid the common conversion and support problems. Talk to sales All resources 6 min read Updated 27 October 2026 Playbook The most useful eSIM offer arrives after the traveler commits to the trip. The destination is known. The dates are known. The next question is data. A booking flow already holds the facts that a plan needs. The work is to place the offer at the right moment, pass the right data, and give the traveler a clear install path. Place the offer after the booking The post-booking page is a high-intent moment. The traveler has paid for the flight or the hotel. A data plan is a small add-on with a clear benefit. The pre-trip email is the second good moment. It arrives when the traveler prepares the trip and has time to install the eSIM. The check-in flow is a third moment, and a good one for a traveler who books late. Do not place the offer before the traveler chooses a destination. The message is too early, and the plan list is too broad. Pass four facts The checkout needs four facts: The destination. The start date. The end date. The order reference. With these facts, you can show a plan that fits the trip. Without them, the traveler has to choose from a long list. The eSIM API matches plans to the destination and the days, and keeps your booking reference on the order. The booking flow use case shows the plan card step by step. If the trip crosses a border, pass the full route, not only the first stop. A regional plan can cover the route, and a local plan can leave a gap. Show the total price and the install step Show the total price, the data amount, and the validity. Say that the eSIM is data-only when that is true. Do not add a second price at the checkout. Show the install step before the traveler pays: The phone must be unlocked and support eSIM. The eSIM installs from a QR code or an install link. The traveler can install it before departure over Wi-Fi. The home SIM stays in the phone. More data needs a new eSIM. A short phone check removes most failed installs. Link to a guide for the phone maker, or show the settings path for the two main phone systems. Keep the offer small The add-on should not compete with the booking. Use one card, one plan, and one action. Put the details behind a link. A good card answers four questions: What data does the traveler get? For how many days? What does it cost? When and how does it install? A long plan list belongs on a separate page, not in the booking confirmation. Deliver the eSIM The traveler can get the eSIM in three ways: On the confirmation page: show the QR code and the install steps at once. By email: send the QR code or install link with the booking documents. In the account: keep the eSIM with the trip and let the traveler open it later. Do not put the eSIM QR in a forwarded email if the order is not paid. Do not print the QR. For a desk sale, use a one-time voucher and let the guest redeem it. The digital vouchers page shows that flow. Plan the support path A failed install is a product event. The traveler needs a first answer that does not depend on the booking agent. Link to the install guide on the confirmation page and in the email. Give a support contact with the order reference. Let support resend the eSIM or check the order status. Set a refund rule for an eSIM that was never installed. Keep the booking agent out of the technical support path where possible. Measure the right events Measure the steps that show whether the offer works: The plan card is shown. The traveler opens the details. The traveler starts the add-on. The payment completes. The eSIM is delivered. The eSIM is installed. The traveler asks for help. The last two events show where the product breaks. They matter more than the click. Common mistakes A plan list that does not match the trip dates. A price that changes at checkout. No phone support check. No support path when the install fails. A promise of coverage that the plan does not have. A QR code in an email that anyone can forward. No new eSIM for a trip longer than the plan. A simple flow The traveler completes the booking. The confirmation page shows one plan that fits the trip. The traveler checks the phone and adds the plan. The payment completes in your checkout. The eSIM appears on the page and in the email. The traveler installs it before departure. Support can find the order by your reference. Sources and checked Apple Support, About eSIM on iPhone , checked 27 October 2026. Information Commissioner's Office, UK GDPR guidance and resources , checked 27 October 2026. RoamWorks booking and delivery notes, checked 27 October 2026. Talk to us about the booking flow and the data you already hold. The contact page starts the fit call. Playbook 6 min read Updated 27 October 2026 Next step Tell us about your markets and the integration. The call is about fit, not a sales script. Talk to sales All resources Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## White-label eSIM or API: a guide for large platforms URL: https://roamworks.io/resources/white-label-esim-or-api/ For booking platforms, airlines, and banks that want eSIM under their own name: when to use a co-branded store and when to use the API. Home / Resources / White-label eSIM or API: a guide for large platforms Guide White-label eSIM or API: a guide for large platforms For booking platforms, airlines, and banks that want eSIM under their own name: when to use a co-branded store and when to use the API. Talk to sales All resources 7 min read Updated 27 October 2026 Guide Most RoamWorks partners sell RoamWorks SIM packs and eSIM as they are. A hotel or a rental counter does not need its own name on a SIM. A large platform is different. It has its own app, its own customers, and a reason to keep the travel experience under its own name. This guide is for those platforms: booking platforms, airlines, and banks. A hosted store is fast. An API gives you control. Most platforms start with one model and add the other later. See the co-branded eSIM store and the eSIM API . Start with the customer journey Ask one question: where does the traveler buy? If the traveler buys on a page you control and you want a fast launch, use a co-branded store or a checkout link. If the traveler buys inside your app, use the API or SDK. If the traveler buys at a desk or a counter, sell RoamWorks SIM packs or a digital eSIM voucher. A co-branded store adds little there. The answer decides the integration. It also decides the support path and the data you need to pass. The three models Model What the traveler sees What you run Fits Co-branded store Your name next to RoamWorks, your plan list, your retail price The store link or domain, the launch plan, first-line support A platform with a large audience but no engineering team for a build Checkout link A checkout page that opens from your app or email The placement and the handoff A fast test of demand before a full build API or SDK The eSIM flow inside your own product Your app, your checkout, your support desk, and the integration A travel app with an existing booking flow and development capacity Co-branded store A co-branded store carries the platform name, the plan list, and the retail price. The traveler sees the platform name and the RoamWorks name together. The line "Co-branded with RoamWorks" stays. The platform does not hold stock or run a provisioning system. The store handles the plan choice, payment, and eSIM delivery. The platform sets the commercial model and the support path. This model fits: Online travel platforms that want a store before they build an API. Airlines with a travel shop and a small product team. Banks and loyalty programs that want a travel benefit and a simple launch. API and SDK The API puts the plan catalogue, order, and eSIM status inside your own product. The traveler stays in your app. Your team controls the interface, the checkout, and the data that the traveler sees. The API needs more work than a hosted store: A catalogue call that maps RoamWorks plans to your own products. An order call with your reference and the traveler's trip. A status call and a webhook for the eSIM and the QR code. A test environment and a launch plan. A support path for a failed install. An SDK can wrap the same calls in an iOS or Android app and install the eSIM in one tap where the phone allows it. The QR code stays as the fallback. The SDK suits an app with a travel section and a team that can ship a release. Who controls what Write the split into the partner agreement before the build: The platform controls the customer relationship, the retail price, the brand, and the first-line support. RoamWorks controls the plan catalogue, the provisioning, the eSIM delivery, and the technical support behind the platform. The agreement sets who answers first, who handles a refund, and who owns the customer data. A clear split prevents a support ticket from bouncing between two teams. Data and privacy The platform should pass only the data that the order needs: the destination, the trip dates, the plan, the order reference, and the contact for delivery. Do not send card data to the eSIM API. Keep the payment in your own checkout and your own payment process. A platform that sends personal data to a partner needs a data processing agreement. The privacy policy must name the categories of data, the purpose, the retention period, and the rights of the traveler. The ICO guidance is a useful checklist for the data questions, even when the platform operates outside the UK. The commercial model A co-branded store or an API can work in two ways: The platform buys at a partner price and sets the retail price. The platform refers the sale to RoamWorks and earns a share of each sale. The agreement sets the share. Do not state a figure. The right model depends on who owns the customer, who takes the payment, and who answers the support request. A resale model gives the platform more control and more work. A referral model is faster and lighter. Common mistakes A store with no plan for the first support question. A price that changes between the plan card and the checkout. No phone check before the traveler pays. A launch with no test order. A data flow with no processing agreement. A promise that the eSIM works on every phone. A simple decision rule Your situation Start with A large customer base, no app team yet Co-branded store or checkout link A booking flow with destination and dates API or SDK A physical counter or front desk RoamWorks SIM packs or a digital voucher A first test of demand Checkout link, then a store or an API Sources and checked PCI Security Standards Council, PCI DSS , checked 27 October 2026. Information Commissioner's Office, UK GDPR guidance and resources , checked 27 October 2026. RoamWorks product and integration notes, checked 27 October 2026. Talk to us about the model for your platform. Bring the customer journey, the data you hold, and the support path. The contact page starts the fit call. Guide 7 min read Updated 27 October 2026 Next step Tell us about your markets and the integration. The call is about fit, not a sales script. Talk to sales All resources Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## eSIM API buyer checklist | RoamWorks URL: https://roamworks.io/resources/esim-api-buyer-checklist/ The questions to ask before you connect an eSIM API to a booking flow, an app, or a team tool. Home / Resources / eSIM API buyer checklist Checklist eSIM API buyer checklist The questions to ask before you connect an eSIM API to a booking flow, an app, or a team tool. Talk to sales All resources 6 min read Updated 27 October 2026 Checklist An eSIM API is not only a catalogue call. It is the path from a plan choice to a working data connection. Use this checklist before you sign a contract or start a build. The answers show whether the integration will be simple, or whether the support team will carry the product. Product and catalogue Can you get plans by destination, data amount, and validity? Does the price include tax and fees? Can you see stock before you show a plan? Can you map a plan to your own product or SKU? Can you hide plans that do not fit your market? Can you show the plan terms, the last date to install, and the validity in days? Does the response include the countries and regions that the plan covers? A catalogue that changes without a version or a change notice will break your product. Ask how the plan list changes and how much notice you get. Checkout and delivery Can you create an order with the price the buyer saw? Can you keep your own checkout and payment flow? What happens when the price changes or a plan sells out? How does the buyer get the QR code or install link? Can you show the order status in your own interface? Can you resend the eSIM if the email is lost? Can you cancel or refund an order before the eSIM is installed? Keep the payment in your own checkout. Do not send card data to the eSIM API. Use the order reference from your system so support can find the sale. Orders and webhooks Is the order call idempotent with your reference? Which events does the webhook send: order created, paid, eSIM ready, installed, failed, expired? Does the webhook retry after a failure? Can you verify that a webhook came from the API? Can you fetch the order status if a webhook is lost? What is the order timeout, and what happens after it? A reliable integration does not depend on one webhook. Fetch the status after a delay, and show a clear state in your own product. Test and launch Is there a sandbox with test plans and test keys? Can you test a sold-out plan, a price change, and a failed install? Can you test the QR code on a real phone? Is there a separate set of live keys? Can you rotate a key without a downtime window? Does the API have a version and a deprecation policy? Run a test order end to end before you show the product to a customer. Test on more than one phone model. Errors and support Are the error codes documented with a clear action for each one? Who answers first when a traveler cannot install the eSIM? Can support find an order by your reference and the traveler email? What is the response time for a failed order? Is there a status page or an incident process? Does the API log enough for support without personal data? A fast API with slow support is not a finished product. Ask for the support path before launch. Data and privacy Which data does the API need: destination, dates, plan, reference, email? Can you avoid sending card data and identity documents? Is there a data processing agreement? Where is the data stored, and for how long? Can you delete or export the order data? Does the API set cookies or load third-party scripts? The ICO guidance gives a useful data checklist. The PCI DSS standard applies to the payment side, not to the eSIM order. Service levels and operations What is the uptime target, and how is it measured? What is the latency target for the plan and order calls? Is there a rate limit? What happens when you reach it? Can you see usage and errors in a report? What is the incident process, and who contacts whom? Is there a plan for a network or provisioning outage? Put the target and the support path in the agreement. A marketing page cannot carry a service level. A simple test plan Create a test order for one destination. Check the price and the currency. Open the order status and the QR code. Trigger a price change and a sold-out case. Install the eSIM on a real phone. Ask support to find the order by your reference. If the last step is slow, the integration will be slow in production. Sources and checked PCI Security Standards Council, PCI DSS , checked 27 October 2026. Information Commissioner's Office, UK GDPR guidance and resources , checked 27 October 2026. RoamWorks API notes, checked 27 October 2026. The eSIM API page walks through the calls, the webhook, and the steps from test keys to live keys. Talk to us about the integration on the contact page . Checklist 6 min read Updated 27 October 2026 Next step Tell us about your markets and the integration. The call is about fit, not a sales script. Talk to sales All resources Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API --- ## Corporate travel eSIM checklist | RoamWorks URL: https://roamworks.io/resources/corporate-travel-esim-checklist/ How to choose and roll out data plans for a team that travels, without adding work for finance or IT. Home / Resources / Corporate travel eSIM checklist Checklist Corporate travel eSIM checklist How to choose and roll out data plans for a team that travels, without adding work for finance or IT. Talk to sales All resources 7 min read Updated 27 October 2026 Checklist A corporate eSIM plan is a small product with a large admin surface. The traveler needs data. Finance needs one invoice. IT needs a clear device and support rule. Use this checklist before you order for a team. It covers the buying model, the invoice, the phone rule, the data policy, and the pilot. Start with the trip pattern List the destinations, the trip length, the number of travelers, and how often the team travels. A team that flies to one region every month needs a different model from a team with rare long-haul trips. Also list the phones. A team with a mix of eSIM phones and older phones needs both formats. A team with company phones needs the device owner and the unlock status. Choose the buying model Bulk order: buy a set of plans before a trip or a quarter. Team eSIM vouchers: one code for each traveler, sent before departure. Labelled SIM packs: one pack for each phone without eSIM, handed over at the office. Team orders on one invoice: a list of travelers, one order, one invoice. API: connect the travel system or the expense tool. Start with the model your team can run today. The corporate travel page shows a team invoice. The team orders use case shows the flow from the trip list to the invoice. One invoice and cost centres Finance needs a clear record. Put the cost centre, the trip, and the traveler on the order. Group the invoice by cost centre if the company uses them. Ask: Who pays: the company, the department, or the traveler? Which cost centre gets the charge? Does the invoice need a purchase order number? Which currency is the invoice in? Who approves an extra eSIM order for a longer trip? The invoice should show the plan, the format, the number of travelers, and the cost centre. It should not show card data. Check the device rule Which phones support eSIM? Are the phones carrier locked? Who installs the eSIM: the traveler or IT? What is the fallback if the install fails? Does the company allow a second line on a company phone? Does the traveler keep the home line for calls? A phone with eSIM gets a voucher. A phone with only a SIM slot gets a labelled SIM pack. A locked phone needs the carrier to unlock it before the trip. Set the data policy Is the plan data-only? Do calls and messages stay on the company line? Which apps may use the travel data? Is personal use allowed? What happens when the plan runs out? Does a stay longer than 30 days get a new eSIM? A data-only plan is simple for finance and IT. The traveler keeps the company line for calls. The plan is a separate data line, not a replacement for the company number. Set the support path Who answers first: the travel manager, IT, or RoamWorks? How does the traveler report a failed install? Can support find the order by the traveler or the trip? Who approves a replacement? Who handles an unused pack or voucher? What is the response time during a trip? Write the split into the agreement. A traveler who lands with no data should not wait for an office approval. Run a pilot Use one team, one route, and 10 to 30 travelers. Give the pilot a clear start and end date. Check: The phone check and the format choice. The voucher or pack delivery. The install time. The first support case. The invoice and cost centre. The unused packs or codes. Do not roll out to the whole company from one successful install. Use the pilot to find the support cases and the invoice errors. Measure the result Compare: Roaming cost before and after. Number of support tickets. Time to install. Data use per traveler. Admin time per trip. Unused packs or codes. A lower data price is not a result if the support load doubles. A fast install and a clean invoice matter as much as the plan price. Common mistakes No phone check before the order. One code for two travelers. No cost centre on the order. A data plan that replaces the company line by mistake. No support path after hours. No new eSIM for a stay longer than the plan. A pilot with no measures. Sources and checked Apple Support, About eSIM on iPhone , checked 27 October 2026. European Commission, Roaming abroad , checked 27 October 2026. Information Commissioner's Office, UK GDPR guidance and resources , checked 27 October 2026. RoamWorks team order notes, checked 27 October 2026. Talk to us about the team, the route, and the invoice. The contact page starts the fit call. Checklist 7 min read Updated 27 October 2026 Next step Tell us about your markets and the integration. The call is about fit, not a sales script. Talk to sales All resources Start Put travel data in your product. Tell us where you meet the traveler and what you sell today. We will send the model, coverage list, and integration notes. Talk to sales Explore the API