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SIM packs for desks, counters, and groups

A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. The traveler is online on arrival.

  • One plan per pack
  • No QR code, no install steps
  • You set the retail price
How it works

From your desk to data on landing.

A traveler lands with no data and no time to shop for it. A pack from your desk solves that before the trip starts. Pick a step to see it.

01 / Step

Order by destination

Pick the places your customers travel to and order packs for each. Every pack holds one plan, for example Japan, 10 GB for 15 days.

Trigger
Before the season
Measure
Packs in stock per destination
What you get

What you get.

01 / Included

Stock by destination

Order packs for the places your customers travel to. Start with your top three destinations and add more as they sell.

02 / Included

Labelled group packs

One pack per traveler, labelled with the name, for a tour group, a school trip, or a team.

03 / Included

A one-page staff guide

Which pack to offer, how to check the phone, and where support starts, on one page for the desk.

04 / Included

eSIM for the same trips

Every destination also comes as an eSIM, so a phone without a SIM slot still gets a sale.

05 / Included

A monthly stock email

The RoamWorks team sends the packs sold by desk and destination, so you reorder what moves.

06 / Included

A clear support split

Your desk answers the first question. RoamWorks handles activation and the network.

Fit check

Will it work with the phone?

Two checks decide the format. eSIM support varies by model and region; confirm it in the phone settings.

Is the phone unlocked?
Does it support eSIM?

Choose both answers to see the right format.

Compare the formats →
Needs and limits

What it needs. What it does not do.

It needs

  • An unlocked phone with a SIM slot
  • Packs in stock for your top destinations
  • Staff who ask one question and check the phone
  • An ID check where local rules ask for one

It does not

  • No mail to the traveler. Packs leave from your desk or in a group pack.
  • No sale to a locked phone. Offer your Wi-Fi instead.
  • No eSIM QR on paper. An eSIM goes out as a digital voucher.
Commercial model

You set the retail price.

Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.

01
Partner rates

Wholesale pricing before your retail price.

02
Your retail price

You decide what the customer pays.

03
Private terms

Support, refunds, and volume in the agreement.

First order

From first call to first order.

Start with one desk and three destinations, then add more as they sell.

01

Talk to sales

Tell us your desks, your customers, and where they travel.

02

Pick the packs

Choose the destinations, the plans, and your retail prices.

03

Stock the desk

The first order arrives with the staff guide and an install card in every pack.

04

Review and reorder

After four weeks, review packs sold and support contacts. Then reorder what sells.

Start a pilot
Answers

Before you start

What to know before the first order.

Last updated 28 October 2026 · Reviewed by Roamworks
SIM pack or eSIM: which should we offer?

Both, where you can. A SIM pack, a travel SIM card in a sealed pack, works in any unlocked phone with a SIM slot, including phones without eSIM. An eSIM needs an unlocked phone that supports eSIM, and sells online or by voucher at the desk, with no stock. Every RoamWorks destination comes in both formats.

Which phones work with a SIM pack?

An unlocked phone with a SIM slot. A phone that is locked to a home carrier does not accept the RoamWorks SIM. If the phone has no SIM slot, offer an eSIM.

Does the traveler lose their home number?

A dual-SIM phone keeps the home number on the second line. On a phone with one SIM slot, the traveler swaps the card and keeps the home SIM for the trip home.

When does the plan start?

When the SIM first connects in the destination, not at the desk. The pack shows the plan, the days, and the last date to activate it.

How many packs do we need to order?

The partner agreement sets the order size and the terms for unsold packs. Start with the destinations your customers travel to most.

Can we mail packs to travelers?

No. A pack reaches the traveler at your desk, or in a labelled pack for a group or a team. For a traveler you do not meet, send an eSIM voucher by email.