SIM and eSIM for exchange and au pair programs
Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line.
Short answer: Participants land in a new country and must reach the host family, the local coordinator, and home. The one-time code goes out with the pre-departure pack, and for a participant under 18 it goes to a parent. The arrival orientation keeps SIM packs for phones without eSIM, and a new eSIM covers each further 30 days until the participant has a local line.
- Pre-departure pack and orientation
- Codes to parents for minors
- A new eSIM every 30 days
From the arrival gate to the host family, online.
Four moments of an exchange: the pre-departure pack, the arrival day, the arrival orientation, and the weeks until the local line. Pick one to see it.
Pre-departure pack
The one-time code goes out with the pre-departure pack. A code for a participant under 18 goes to a parent.
- Trigger
- Pre-departure orientation
- Measure
- Codes redeemed before the flight
Arrival and host family
The participant lands with data and messages the host family and the coordinator from the arrival gate.
- Trigger
- Arrival day
- Measure
- Participants online on arrival
Arrival orientation
The arrival orientation hands out SIM packs for phones without eSIM, after a phone check.
- Trigger
- Arrival orientation
- Measure
- Packs handed out per orientation
Until the local line
Each further 30 days is a new eSIM, until the participant has a local line or the program ends.
- Trigger
- Plan ends
- Measure
- New eSIMs per participant
A focused offer for this buyer.
Participants land in a new country and must reach the host family, the local coordinator, and home. The one-time code goes out with the pre-departure pack, and for a participant under 18 it goes to a parent. The arrival orientation keeps SIM packs for phones without eSIM, and a new eSIM covers each further 30 days until the participant has a local line.
A one-time code in the pre-departure pack.
SIM packs at the arrival orientation for phones without eSIM.
A new eSIM for each further 30 days until a local line.
Three numbers to review in a pilot.
- Codes redeemed before the flight
- Participants online on arrival
- New eSIMs per participant
The products behind it.
Digital vouchers
Issue data at the counter. Deliver it by email or account.
See Digital vouchers →
SIM packs
RoamWorks SIM packs for your desk and your groups.
See SIM packs →- Buyer
- Program director or the owner of the agency
- Runs it
- Participant services or the arrival orientation team
Data only, with no local number. Codes for participants under 18 go to a parent. Check the local rules for SIM sales at the orientation.
Where this works.
Each deep-dive shows the same solution in one buyer moment.
You set the retail price.
Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.
Wholesale pricing before your retail price.
You decide what the customer pays.
Support, refunds, and volume in the agreement.
From first step to first order.
Start with a short pilot. Review it, then add the next desk, route, or market.
Match
Match each cohort to a plan by host country and program length.
Send
Send the codes with the pre-departure pack, and stock packs for the orientation.
Follow up
Offer the next eSIM before each plan ends, until the local line.
Before you choose
Short answers to the common questions. The partner agreement sets the final terms.
Does it replace a local phone number?
No. The plan is data only. It covers the arrival weeks, until the participant has a local line.
Who gets the code of a participant under 18?
A parent. The code never goes to the participant, and the parent installs it before the flight.
What about a stay of a year?
Start with a 30-day eSIM. Each further 30 days is a new eSIM, with no limit on the number, until the participant has a local line.
Can the program pay for the data?
Yes. The program buys the first plan at a partner price and gives it to each participant, or the participant buys it in the program portal.