Labelled SIM packs for every traveler on a group departure
Turn the departure list into one order: a labelled SIM pack or an eSIM voucher for each traveler.
Short answer: A group departure needs one order, not a purchase for each traveler. The departure list sets the plan, each traveler gets a labelled pack or a voucher, and the guide carries spares for late changes.
- One labelled pack per traveler
- Matched to the itinerary
- Spare packs for the guide
One departure list in. One labelled pack per traveler out.
How a group departure gets its data: the list, the order, the welcome meeting, and the spares. Pick a step to see it.
Send the departure list
Send the names, the itinerary countries, and the dates three weeks before departure. Mark the travelers whose phone supports eSIM.
- Trigger
- Three weeks before departure
- Measure
- Lists sent on time
One order for the departure
The order holds a labelled pack for each traveler and an eSIM voucher for each phone with eSIM. The plan follows the itinerary.
- Trigger
- Departure list received
- Measure
- Packs labelled before the documents go out
Hand out at the welcome meeting
The guide hands out the packs with the welcome documents and checks each phone. The traveler puts in the SIM before the first transfer.
- Trigger
- Welcome meeting
- Measure
- Travelers online on day one
Spares for late changes
The guide carries spare packs for a late booking or a failed eSIM install, and notes each spare used.
- Trigger
- A traveler joins late
- Measure
- Spare packs used per departure
How to run it.
01Set up
- Agree the plans for your main itineraries with the RoamWorks team.
- Add a phone question to the booking form: unlocked, SIM slot, or eSIM.
- Set the spare packs for each departure, for example two for each guide.
02For each departure
- Send the departure list three weeks before departure.
- Check the labels against the list when the packs arrive.
- Put each pack in the welcome documents.
03On the trip
- The guide checks each phone at the welcome meeting.
- The guide hands a spare pack to a late booking or after a failed eSIM install.
- The guide notes each spare that is used.
04Support
- Each pack holds the install card.
- Choose the support split: the guide answers first, and RoamWorks handles activation.
Three numbers to review in a pilot.
- Travelers online on day one
- Spare packs used per departure
- Support contacts per departure
The products behind it.
SIM packs
RoamWorks SIM packs for your desk and your groups.
See SIM packs →
Digital vouchers
Issue data at the counter. Deliver it by email or account.
See Digital vouchers →
RoamWorks Hotspot
A pocket Wi-Fi hotspot to sell or rent to your guests.
See RoamWorks Hotspot →- Check that each phone is unlocked before the pack goes in the welcome documents.
- Agree the rules for late bookings, no-shows, and spare packs before the season.
- Never print the eSIM QR. An eSIM traveler gets a one-time voucher by email.
- The mobile hotspot is a second option for a guide whose group has several devices.
Tour operators
Put a SIM pack in each welcome pack, or send an eSIM voucher with the final documents. The group lands connected.
See the solution →You set the retail price.
Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.
Wholesale pricing before your retail price.
You decide what the customer pays.
Support, refunds, and volume in the agreement.
From first step to first order.
Start with a short pilot. Review it, then add the next desk, route, or market.
Pick
Pick one itinerary with many departures.
Pilot
Run two departures with labelled packs and spares.
Review
Review activation, spares, and support. Then add the next itinerary.
Before you choose
Short answers to the common questions. The partner agreement sets the final terms.
Can data be part of the package price?
Yes. Add the plan as a line in the package, or sell it as an extra. You set the retail price.
What if a traveler books late?
The guide hands over a spare pack, or the traveler gets an eSIM voucher by email before departure.
Who labels the packs?
The packs arrive labelled from the departure list. Check the labels against the list before the welcome documents go out.
What happens to unused packs?
The partner agreement sets the terms. Each pack shows the last date to activate it, so a spare can go on the next departure before that date.