eSIM for travel insurance
Add a one-time data benefit to the policy. The customer gets a path to the assistance app and an extra eSIM during a claim.
Short answer: Add a one-time eSIM plan to the policy, matched to the destination and trip dates. The customer gets a clear path to the assistance app and can receive an extra eSIM during a claim.
- Policy issue and claim
- A one-time eSIM voucher
- Included in the policy
A data benefit that travels with the policy.
Four moments where the benefit reaches the customer. Pick one to see it in your flow.
Policy issue benefit
Issue a one-time voucher for the destination and dates with the policy email. Add a phone check.
- Trigger
- Policy issued
- Measure
- Activation before departure
Delay claim data
Send an extra eSIM when a delay or cancellation claim starts, so the customer can rebook and upload receipts.
- Trigger
- Delay or cancellation claim starts
- Measure
- Claim document completion and time to decision
Assistance case data
Send a voucher to the patient and one companion with the case reference.
- Trigger
- Medical or travel assistance case opens
- Measure
- Successful contact rate and case closure time
Renewal benefit
Include one plan per trip or a family voucher at renewal or upgrade.
- Trigger
- Annual renewal or premium upgrade
- Measure
- Renewal rate and premium take-up
A focused offer for this buyer.
Add a one-time eSIM plan to the policy, matched to the destination and trip dates. The customer gets a clear path to the assistance app and can receive an extra eSIM during a claim.
One-time voucher with no stored payment.
Phone check and install guide in the policy email.
An extra eSIM from claims and assistance cases.
Three numbers to review in a pilot.
- Activation before departure
- Claim document completion
- Annual renewal rate
The products behind it.
Digital vouchers
Issue data at the counter. Deliver it by email or account.
See Digital vouchers →
eSIM API
Add eSIM to your product with one API.
See eSIM API →- Buyer
- Head of Travel Product
- Runs it
- Claims or assistance operations
Data-only. It does not replace emergency services or the assistance number.
Where this works.
Each deep-dive shows the same solution in one buyer moment.
You set the retail price.
Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.
Wholesale pricing before your retail price.
You decide what the customer pays.
Support, refunds, and volume in the agreement.
From first step to first order.
Start with a short pilot. Review it, then add the next desk, route, or market.
Issue
Policy admin sends policy ID, destination, dates, and email.
Redeem
The customer opens the link, checks the phone, and installs.
Support
Claims or assistance issues an extra eSIM from the same record.
Before you choose
Short answers to the common questions. The partner agreement sets the final terms.
Does it replace the assistance number or emergency services?
No. The policy and the assistance number remain primary.
Can it match the policy dates and destination?
Yes. For an annual policy, set a per-trip rule.
What if the phone is not compatible or the install fails?
Check the phone before issue. Give the customer a support path.
Do we need paper?
No. Send the voucher by email or place it in the customer account.