SIM and eSIM for hotels and vacation rentals
Sell RoamWorks SIM packs at the front desk and send eSIM vouchers before arrival. Guests arrive connected.
Short answer: Keep RoamWorks SIM packs at the front desk for the guests who ask, and add an eSIM voucher to the arrival email for the guests who plan ahead. The guest pays at the desk or on the folio.
- Pre-arrival and check-in
- SIM packs and eSIM vouchers
- You set the retail price
Arrive connected. Do not search for Wi-Fi.
Four moments where guests buy data. Pick one to see it in your flow.
Pre-arrival email
Add an eSIM voucher offer for the destination and stay dates one week and two days before arrival.
- Trigger
- Direct booking from another country
- Measure
- Attach rate and activation before arrival
Front desk SIM pack
When a guest asks for a local SIM, staff check the phone and sell a SIM pack from stock. The guest pays on the folio or card.
- Trigger
- Guest asks at check-in
- Measure
- Packs sold per eligible arrival and handle time
Self check-in rental
Put an eSIM voucher link next to the door code in the arrival message.
- Trigger
- Arrival message two days before check-in
- Measure
- Guest messages per stay and activation
Group block
Order one labelled SIM pack per attendee for the group dates, or send one eSIM voucher each.
- Trigger
- Signed group contract
- Measure
- Group attach and activation
A focused offer for this buyer.
Keep RoamWorks SIM packs at the front desk for the guests who ask, and add an eSIM voucher to the arrival email for the guests who plan ahead. The guest pays at the desk or on the folio.
RoamWorks SIM packs for your country at the front desk.
eSIM voucher in the arrival email for guests who plan ahead.
One report for packs sold, orders, and voucher redemption.
Three numbers to review in a pilot.
- Attach rate per eligible arrival
- Packs sold per 100 foreign arrivals
- Ancillary revenue per occupied room
The products behind it.
SIM packs
RoamWorks SIM packs for your desk and your groups.
See SIM packs →
Digital vouchers
Issue data at the counter. Deliver it by email or account.
See Digital vouchers →- Buyer
- GM, owner, or regional commercial director
- Runs it
- Guest experience or ancillary revenue
Start with a small stock. OTA guest contact data is limited, so start eSIM offers with direct bookings.
Where this works.
Each deep-dive shows the same solution in one buyer moment.
You set the retail price.
Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.
Wholesale pricing before your retail price.
You decide what the customer pays.
Support, refunds, and volume in the agreement.
From first step to first order.
Start with a short pilot. Review it, then add the next desk, route, or market.
Tag
Tag direct bookings by guest origin and arrival date.
Place
Stock packs at the desk. Send the eSIM offer one week and two days before arrival.
Review
Review packs sold, orders, and support contacts each week.
Before you choose
Short answers to the common questions. The partner agreement sets the final terms.
Can we sell to guests who booked through an OTA?
Yes, at the desk with a SIM pack. For eSIM offers before arrival, start with direct bookings, because OTA guest contact data is limited.
Should we offer a SIM pack or an eSIM?
Offer both. A SIM pack suits a guest at the desk with an unlocked phone. An eSIM suits a guest who plans before travel.
What if the phone is locked?
A locked phone does not accept a SIM pack or an eSIM from another carrier. Check before sale. Point the guest to the hotel Wi-Fi.
How many packs should we hold?
Start with packs for your own country, for guests who arrive without data. Then reorder the packs that sell.