SIM and eSIM for crew changes
Send a one-time eSIM code with the travel itinerary, so each seafarer has data on the way to the joining port. A new eSIM covers the port calls in each new region.
Short answer: A crew change runs on tight times: flights, a port agent, a launch, and a berth that moves. The one-time code goes out with the travel itinerary, so the seafarer has data in transit and on arrival. A phone without eSIM gets a SIM pack through the port agent, and a new eSIM covers shore leave in each new region.
- Codes with the travel itinerary
- No seafarer names
- A new eSIM for each region
From the airport to the gangway, online.
Four moments of a crew change: the travel itinerary, the joining port, the port calls, and the sign-off. Pick one to see it.
Travel itinerary
The one-time code goes out with the flight tickets. The seafarer installs it before the first flight.
- Trigger
- Crew change confirmed
- Measure
- Codes redeemed before the flight
Joining port
The seafarer lands with data and reaches the port agent and the ship. A phone without eSIM gets a SIM pack from the port agent.
- Trigger
- Arrival at the joining port
- Measure
- On-signers online on arrival
Port calls
Before the ship reaches a new region, the crew manager sends a new eSIM for shore leave there.
- Trigger
- Next port call in a new region
- Measure
- New eSIMs per seafarer
Sign-off
The off-signer gets a code for the journey home, sent with the return itinerary.
- Trigger
- Sign-off date set
- Measure
- Codes redeemed on the journey home
A focused offer for this buyer.
A crew change runs on tight times: flights, a port agent, a launch, and a berth that moves. The one-time code goes out with the travel itinerary, so the seafarer has data in transit and on arrival. A phone without eSIM gets a SIM pack through the port agent, and a new eSIM covers shore leave in each new region.
A one-time code with the travel itinerary.
SIM packs through the port agent for phones without eSIM.
A new eSIM for shore leave in each new region.
Three numbers to review in a pilot.
- Codes redeemed before the flight
- On-signers online on arrival
- New eSIMs per seafarer
The products behind it.
Digital vouchers
Issue data at the counter. Deliver it by email or account.
See Digital vouchers →
SIM packs
RoamWorks SIM packs for your desk and your groups.
See SIM packs →- Buyer
- Crew manager or the head of crewing
- Runs it
- Crew coordinators and the travel desk
Data only, with no local number. The plan works ashore and in port, not at sea. Check the local rules for SIM sales at the joining port.
Where this works.
Each deep-dive shows the same solution in one buyer moment.
You set the retail price.
Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.
Wholesale pricing before your retail price.
You decide what the customer pays.
Support, refunds, and volume in the agreement.
From first step to first order.
Start with a short pilot. Review it, then add the next desk, route, or market.
Match
Match each crew change to a plan by the route to the joining port.
Send
Send the codes with the travel itinerary, and give packs to the port agent.
Follow up
Send a new eSIM before the ship reaches a new region.
Before you choose
Short answers to the common questions. The partner agreement sets the final terms.
Does the plan work at sea?
No. The plan works ashore and in port, where there is mobile coverage. At sea, the crew uses the ship Wi-Fi.
Do you need the names of the seafarers?
No. The crew manager buys the codes and assigns them. RoamWorks needs the joining port, the dates, and the number of codes.
What about a phone without eSIM?
The port agent hands out a SIM pack at the joining port, after a phone check. Both formats need an unlocked phone.
Who pays for the data?
The vessel or the company buys the codes at a partner price and assigns them to the crew.