Email delivery
A redeem link and the one-time code go to the traveler email, from your desk or with the booking.
Product
Send eSIM as a one-time voucher
A one-time code for an eSIM plan, sent by email or placed in the customer account. The traveler redeems it, checks the phone, and installs the eSIM. You hold no stock and print nothing.
- Email or account delivery
- Nothing to stock
- You set the retail price
How it works
A code today, an eSIM before the trip.
Some travelers have no SIM slot, and some you only meet online. A voucher reaches both. Pick a step to see it.
01 / Step
Issue at the desk or online
Staff pick the plan and how it goes out: by email, in the account, or as a link on screen. A one-time code is made for that plan.
- Trigger
- A traveler wants data
- Measure
- Vouchers issued per 100 travelers
02 / Step
Deliver by email or account
The code arrives with a redeem link, in the inbox or in the customer account. Nothing is printed.
- Trigger
- Right after the sale
- Measure
- Codes redeemed per 100 sent
03 / Step
Redeem with the phone check
The traveler opens the link and checks that the phone is unlocked and supports eSIM. Redeeming uses the code and shows the eSIM QR on that phone.
- Trigger
- Before the trip
- Measure
- Support contacts per 100 vouchers
04 / Step
Install before the trip
The traveler installs on Wi-Fi at home or at the hotel. The plan starts on the first connection in the destination.
- Trigger
- Two days before departure
- Measure
- Installs before departure
What you get
What you get.
Account delivery
The voucher shows in the customer account. The traveler opens it there, with no code to type.
A link on the staff screen
No email at hand? Staff show a one-time link on screen, and the traveler opens it on the phone.
Single use
Each code works once. A forwarded email does not give a second eSIM.
A last day to redeem
Every voucher shows its end date, so a code that is not used does not stay open.
A monthly voucher email
The RoamWorks team sends the codes issued, redeemed, and expired, by desk or by channel.
Fit check
Will it work with the phone?
Two checks decide the format. eSIM support varies by model and region; confirm it in the phone settings.
Is the phone unlocked?
Does it support eSIM?
Choose both answers to see the right format.
Compare the formats →Needs and limits
What it needs. What it does not do.
It needs
- An email address or a customer account
- A phone that is unlocked and supports eSIM
- Wi-Fi or data at the moment of install
It does not
- Nothing is printed: not the code, and not the eSIM QR.
- The voucher is not the eSIM. The QR shows only after redemption.
- No SIM card. A phone without eSIM needs a SIM pack from a desk.
Where it fits
Where it fits.
Each deep-dive shows it at work for one buyer.
Use case
eSIM vouchers for port days
Map the ports to one plan, put a one-time voucher in the e-docs, and get guests to redeem before embarkation. The plan works ashore, and ship Wi-Fi covers the sea.
Explore →Use caseeSIM vouchers in the policy
Issue a one-time eSIM voucher with each policy, matched to the destination, the dates, and the travelers. The customer redeems before the trip, and the report shows what was used.
Explore →Use caseTeam orders on one invoice
Send one traveler list and get an eSIM voucher or a labelled SIM pack for each traveler, on one invoice.
Explore →Use caseeSIM vouchers in the pre-arrival pack
Offer data next to the airport transfer when the student books, send the one-time code with the pre-arrival email, and keep SIM packs at reception for phones without eSIM.
Explore →Commercial model
You set the retail price.
Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.
01
Partner rates
Wholesale pricing before your retail price.
02
Your retail price
You decide what the customer pays.
03
Private terms
Support, refunds, and volume in the agreement.
First order
From first call to first order.
Start with one desk or one booking email, then add channels.
01
Talk to sales
Tell us where you meet travelers: at a counter, with a booking, or with a policy.
02
Pick the plans
Choose the destinations, the plans, and your retail prices.
03
Set up the issue
Issue codes one by one at the desk, or get a batch for your booking emails.
04
Review and widen
After four weeks, review codes issued and redeemed. Then add the next desk or channel.
Answers
Before you start
What to know before the first order.
What is an eSIM voucher?
A one-time code that a traveler redeems for a RoamWorks eSIM plan. It arrives by email or in the customer account. The traveler redeems it, checks the phone, and only then gets the eSIM QR code. You issue it at a desk, with a booking, or with a policy, and hold no stock.
Do we need paper?
No. The voucher is digital. Send it by email or place it in the customer account.
What if the traveler has no email access?
Use the venue Wi-Fi to open the email, or show a one-time link on the staff screen. Never print the eSIM QR.
Can the traveler forward the email?
The code is single use. Once it is redeemed, it shows as used. For a higher value, use account delivery.
Is the voucher the eSIM?
No. The voucher is a claim ticket with a one-time code. The eSIM QR shows only after redemption, on the phone that redeems it.
Can the same desk sell SIM packs?
Yes. Offer a SIM pack when the phone has a SIM slot and the traveler wants a card. Offer the voucher when the traveler wants an eSIM.
What happens to a code that is never redeemed?
It stops working on the end date on the voucher. The partner agreement sets the terms for codes that are not used.
More products
The rest of the catalogue.
SIM packs
A sealed RoamWorks travel SIM card with one preloaded plan for one destination. Keep packs in stock, check the phone, and hand one over. The traveler is online on arrival.
Explore →
Self-service points
A QR stand in an arrival hall, a station, or a port. The traveler joins the free Wi-Fi, scans, checks the phone, pays, and installs the eSIM on the spot. No staff and no stock.
Explore →
eSIM API
Match plans to the trip, charge them in your checkout, and deliver the eSIM in your app or by email. One API for plans, orders, and status, with webhooks, a sandbox, and an SDK for in-app install.
Explore →