SIM packs at the agency branch, with the documents
Check the phone at the booking, set a SIM pack aside for a phone with only a SIM slot, and hand it over with the documents.
Short answer: A branch sale starts with the phone check at the booking and ends with the handover. The advisor sets a pack aside for each phone with only a SIM slot, hands it over with the documents, and reorders the top routes each month.

- For phones with only a SIM slot
- Handed over with the documents
- Packs in stock for top routes
The documents and the SIM pack, in one visit.
Four steps from the booking to the last-minute trip. Pick one to see it.
Check the phone at the booking
The advisor asks if the phone is unlocked and supports eSIM. A phone with only a SIM slot gets a SIM pack. A phone with eSIM gets a voucher by email.
- Trigger
- Booking confirmed
- Measure
- Bookings with a phone check
Set the pack aside
The advisor takes a pack for the destination from branch stock, labels it with the booking reference, and puts it with the documents.
- Trigger
- Final payment
- Measure
- Packs set aside per week
Hand over with the documents
The client picks up the documents and gets the SIM pack in the same visit. A phone sale keeps the pack at the branch for pickup, because no pack goes by mail.
- Trigger
- Document pickup
- Measure
- Packs sold per branch
Last-minute trip
A client books a trip that leaves in days. The advisor checks the phone and hands over a pack from stock at once, with no wait for the documents.
- Trigger
- Departure within a week
- Measure
- Travelers online on arrival
How to run it.
01Set up
- Stock SIM packs for the top destinations of the branch.
- Add the SIM pack to the booking as its own extra, next to the insurance.
- Agree the receipt line and the tax terms before launch.
02At the booking
- Ask if the phone is unlocked and supports eSIM.
- A phone with only a SIM slot gets a SIM pack. A phone with eSIM gets a voucher by email.
- Label the pack with the booking reference.
03At pickup
- Hand over the pack with the documents.
- Show where the SIM slot is, and tell the client to keep the home SIM safe.
- No pack goes by mail. A phone sale picks up at the branch.
04Stock
- Reorder the top destinations each month.
- Check the last date to activate on each pack.
- Check the local rules for SIM sales.
Three numbers to review in a pilot.
- Packs sold per branch
- Bookings with a phone check
- Travelers online on arrival
The products behind it.

SIM packs
RoamWorks SIM packs for your desk and your groups.
See SIM packs →
Digital vouchers
Issue data at the counter. Deliver it by email or account.
See Digital vouchers →- Both formats need an unlocked phone. A SIM pack needs a SIM slot.
- No pack goes by mail. The client picks it up at the branch.
- Data only, with no local number.
- Check the local rules for SIM sales at the branch.
Travel agencies
Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch.
See the solution →You set the retail price.
Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.
Wholesale pricing before your retail price.
You decide what the customer pays.
Support, refunds, and volume in the agreement.
From first step to first order.
Start with a short pilot. Review it, then add the next desk, route, or market.
Scope
List your branches, your top destinations, and your document pickup.
Pilot
Run one branch with packs for its top five destinations.
Extend
Add the other branches and the phone sales.
Before you choose
Short answers to the common questions. The partner agreement sets the final terms.
Which clients need a SIM pack?
A client whose phone is unlocked and has a SIM slot, but does not support eSIM. A phone that supports eSIM gets a voucher by email.
Can we post the pack to the client?
No. No pack goes by mail. The client picks it up at the branch, with the documents.
How many packs should a branch keep?
Start with the top destinations of the branch, then reorder each month from the bookings. The partner agreement sets the terms for unsold packs.
What if the phone is locked?
A locked phone takes neither a SIM pack nor an eSIM. The client asks the carrier to unlock it, then the advisor checks the phone again.