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Home/Use cases/One hotspot for the family booking
Travel agencies

One hotspot for the family booking

Add one hotspot to a family booking, hand it over at the branch with the documents, and keep the devices of the group online.

Short answer: A family booking starts at the branch. The advisor adds one hotspot for the group, sets it with the documents, and hands it over at pickup. The family joins over Wi-Fi, and the hotspot needs no phone check. A traveler who wants a personal plan gets an eSIM voucher or a SIM pack.

Talk to salesSee the flow ↓
  • Up to 10 devices
  • No phone check
  • At the branch with the documents
The flow

The documents and the hotspot, in one visit.

How a branch adds a hotspot to a family booking: the booking, the set-aside, the pickup, and the trip. Pick a step to see it.

01 / Step

Take the family booking

The advisor records the group, the destination, and the dates. The family can add one hotspot for the group, for the phones, tablet, and laptop. The hotspot needs no phone check.

Trigger
Booking confirmed
Measure
Family bookings with a hotspot offered
Playbook

How to run it.

01Set up

  • Add the hotspot to the family booking as its own extra.
  • Keep two hotspots and chargers at each branch.
  • Set the rental rate and the deposit.

02At the booking

  • Ask for the group size and the devices.
  • Offer one hotspot for the family.
  • Offer a personal eSIM voucher or a SIM pack for a traveler who wants one.

03At pickup

  • Hand over the hotspot and the charger with the documents.
  • Show the power button and the Wi-Fi name.
  • No hotspot goes by mail.

04After the trip

  • The family returns the hotspot to the branch.
  • Charge it and add a new eSIM.
  • Keep the branch stock for the next family.
Measure

Three numbers to review in a pilot.

  1. Family bookings with a hotspot
  2. Devices online per booking
  3. Hotspots back at the branch
Behind it

The products behind it.

Lead product

RoamWorks Hotspot

A pocket Wi-Fi hotspot to sell or rent to your guests.

See RoamWorks Hotspot →
Also part of it

Digital vouchers

Issue data at the counter. Deliver it by email or account.

See Digital vouchers →
Also part of it

SIM packs

RoamWorks SIM packs for your desk and your groups.

See SIM packs →
What to pass
Booking referenceGroup sizeDestination and datesReturn branch
Good to know
  • One hotspot per family booking, with up to 10 devices.
  • The hotspot needs no phone check. A locked phone joins over Wi-Fi.
  • The family picks up the hotspot at the branch. No hotspot goes by mail.
  • A traveler who wants a personal plan gets an eSIM voucher or a SIM pack.
  • The hotspot does not replace the hotel Wi-Fi.
The solution

Travel agencies

Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch.

See the solution →
Commercial model

You set the retail price.

Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.

Talk to salesSee the models
01
Partner rates

Wholesale pricing before your retail price.

02
Your retail price

You decide what the customer pays.

03
Private terms

Support, refunds, and volume in the agreement.

Pilot

From first step to first order.

Start with a short pilot. Review it, then add the next desk, route, or market.

01

Scope

Pick the branches with document pickup and the top family destinations.

02

Pilot

Run one branch with two hotspots for the season.

03

Extend

Add the other branches and the home-based advisors with branch pickup.

Start a pilot
Answers

Before you choose

Short answers to the common questions. The partner agreement sets the final terms.

Last updated 28 October 2026 · Reviewed by Roamworks
Does the family need eSIM phones?

No. The hotspot holds the plan, and every phone, tablet, and laptop joins over Wi-Fi.

Can the branch send it by mail?

No. The family picks up the hotspot at the branch with the documents.

What about a home-based advisor?

The advisor can sell it, but the family picks it up at a branch with stock.

How many devices can join?

Up to 10 phones, tablets, and laptops at the same time.

What if a traveler wants a personal plan?

The agency can add an eSIM voucher or a SIM pack for that traveler.

Related

Compare the next solution.

Travel and tourism

Travel agencies

Add data to the quote, next to the insurance. Send the eSIM voucher with the final documents, or hand over a SIM pack at the branch.

Explore →