SIM packs and eSIM at the phone counter
Check the phone, hand over a SIM pack for a SIM slot, and install the eSIM during the phone setup.
Short answer: Travel data at the phone counter starts with one question about the next trip. Staff check the phone, hand over a SIM pack or help install the eSIM on the store Wi-Fi, and restock the packs that sell.
- A phone check before each sale
- Packs for a SIM slot
- eSIM at the phone setup
From the phone check to data for the trip.
Four steps of travel data at the phone counter. Pick one to see it.
Ask about the trip
At every phone sale, setup, and repair pickup, staff ask about the next trip abroad.
- Trigger
- Customer at the counter
- Measure
- Customers asked per day
Check the phone
Staff check that the phone is unlocked, and whether it supports eSIM or has a SIM slot.
- Trigger
- Customer has a trip
- Measure
- Phone checks per sale
Hand over or install
A phone with only a SIM slot gets a SIM pack. A phone with eSIM gets a voucher that the customer redeems and installs on the store Wi-Fi.
- Trigger
- Format found
- Measure
- Packs and eSIMs per 100 checks
Restock
Each week, the store reorders the packs for the trips that sell.
- Trigger
- Weekly stock count
- Measure
- Packs in stock per destination
How to run it.
01Set up
- Stock packs for the top trips of your customers.
- Show the counter staff how to check a phone.
- Set your retail prices.
02At the counter
- Ask about the next trip at every phone sale, setup, and repair pickup.
- Check that the phone is unlocked before a sale.
- A locked phone gets neither format.
03eSIM at the setup
- The customer redeems the one-time code on the phone.
- Install the eSIM on the store Wi-Fi, and name the line "Travel".
Three numbers to review in a pilot.
- Customers asked per day
- Packs and eSIMs per 100 checks
- Packs in stock per destination
The products behind it.
SIM packs
RoamWorks SIM packs for your desk and your groups.
See SIM packs →
Digital vouchers
Issue data at the counter. Deliver it by email or account.
See Digital vouchers →- Data only, with no local number.
- Both formats need an unlocked phone.
- The code never goes on paper.
- Check the local rules for SIM sales at the counter.
Phone retailers
Sell travel data at the phone counter: a SIM pack for a phone with a SIM slot, and an eSIM voucher that installs during the new phone setup.
See the solution →You set the retail price.
Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.
Wholesale pricing before your retail price.
You decide what the customer pays.
Support, refunds, and volume in the agreement.
From first step to first order.
Start with a short pilot. Review it, then add the next desk, route, or market.
Scope
Pick the stores and the top trips of your customers.
Pilot
Run four weeks at the phone counter of three stores.
Extend
Add the eSIM at the setup and the sign next to travel accessories.
Before you choose
Short answers to the common questions. The partner agreement sets the final terms.
What do staff check?
That the phone is unlocked, and whether it supports eSIM or has a SIM slot. The answer sets the format.
Can staff install the eSIM?
The customer redeems the one-time code on the phone, and staff help with the install on the store Wi-Fi.
What if the phone has one SIM slot?
The SIM pack replaces the home SIM for the trip. The customer keeps the home SIM safe and puts it back at home.
Which packs should we stock?
Packs for the top trips of your customers. The RoamWorks team helps you pick and reorder.