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Home/Use cases/eSIM for exchange arrivals, until the local line
Exchange and au pair programs

eSIM for exchange arrivals, until the local line

Put the code in the pre-departure pack, get each participant online at the arrival gate, and add a new eSIM each 30 days.

Short answer: An exchange arrival with data starts in the pre-departure pack and ends with a local line. The program sends the code, the participant lands online, the orientation helps the rest, and a new eSIM covers each 30 days until the local line.

Talk to salesSee the flow ↓
  • The code before the flight
  • Online at the arrival gate
  • A new eSIM every 30 days
The flow

From the pre-departure pack to the local line.

Four steps from the pre-departure pack to the local line. Pick one to see it.

01 / Step

Code in the pre-departure pack

The pack carries the one-time code and the install steps. A code for a participant under 18 goes to a parent.

Trigger
Pre-departure orientation
Measure
Codes redeemed before the flight
Playbook

How to run it.

01Set up

  • Agree the plan for each host country with the RoamWorks team.
  • Add the code and the install steps to the pre-departure pack.
  • Decide who pays: the program, or the participant in the portal.

02Before departure

  • Send the code with the pre-departure pack. For a participant under 18, send it to a parent.
  • Remind the participant to install on Wi-Fi before the flight.

03On arrival

  • The participant messages the host family and the coordinator from the gate.
  • Keep SIM packs at the arrival orientation for phones without eSIM.
  • Check that each phone is unlocked before a handover.

04Until the local line

  • Offer a new eSIM three days before each plan ends.
  • Stop when the participant has a local line.
Measure

Three numbers to review in a pilot.

  1. Codes redeemed before the flight
  2. Participants online on arrival
  3. New eSIMs per participant
Behind it

The products behind it.

Lead product

Digital vouchers

Issue data at the counter. Deliver it by email or account.

See Digital vouchers →
Also part of it

SIM packs

RoamWorks SIM packs for your desk and your groups.

See SIM packs →
What to pass
Host countryArrival dateProgram lengthParticipant or parent emailPhone format
Good to know
  • Data only, with no local number. A local line comes from the host family, the school, or a local shop.
  • Codes for participants under 18 go to a parent.
  • Each further 30 days is a new eSIM, with no limit on the number.
  • Check the local rules for SIM sales at the orientation.
The solution

Exchange and au pair

Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line.

See the solution →
Commercial model

You set the retail price.

Buy at partner rates, keep the customer relationship, and agree the support split privately. One catalogue, three commercial shapes.

Talk to salesSee the models
01
Partner rates

Wholesale pricing before your retail price.

02
Your retail price

You decide what the customer pays.

03
Private terms

Support, refunds, and volume in the agreement.

Pilot

From first step to first order.

Start with a short pilot. Review it, then add the next desk, route, or market.

01

Scope

List your programs, your host countries, and your arrival dates.

02

Pilot

Run one cohort with the code in the pre-departure pack.

03

Extend

Add the other cohorts and the new eSIMs until the local line.

Start a pilot
Answers

Before you choose

Short answers to the common questions. The partner agreement sets the final terms.

Last updated 28 October 2026 · Reviewed by Roamworks
When does the participant get the code?

With the pre-departure pack. A code for a participant under 18 goes to a parent.

How long does the data last?

The first plan covers 30 days. Each further 30 days is a new eSIM, until the participant has a local line.

What if the phone has no eSIM?

The arrival orientation hands over a SIM pack after a phone check. A locked phone gets neither.

Does the participant get a local number?

No. The plan is data only. The host family, the school, or a local shop helps with a local line.

Related

Compare the next solution.

Education

Exchange and au pair

Put a one-time eSIM code in the pre-departure pack, so each participant lands with data and reaches the host family. A new eSIM covers each 30 days until a local line.

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